Services · Ecommerce development · AI customer support subscription sites
Codeeo delivers AI customer support subscription website development Riyadh software companies use to sell their helpdesk and chatbot products online. We build the Arabic first pricing pages, sign up and trial flows, recurring billing, tax invoices and self-serve account area that turn a demo into a paying subscription. The site is shaped for buyers in the capital, from fast growing startups to ministries and large enterprises, so a small team can buy by card in minutes and a procurement department can buy by quote and invoice.
Our Riyadh office means discovery, pricing workshops and acceptance reviews can happen around one table with your founders, finance lead and product owner. The aim is a billing platform your team trusts, where every charge, credit and invoice can be explained to a customer or an auditor, and where a pricing change takes an afternoon rather than a release.
200+ companies servedFrom a first store to an ADX listed developer
What the platform covers
Selling AI customer support software is not the same as selling a simple app licence. Your buyers compare agent seats, AI conversation allowances, channels such as WhatsApp and web chat, and whether the assistant answers in Arabic as well as English. Some want to start tomorrow on a card; others need a quotation stamped for their finance team and a tax invoice that matches ZATCA rules.
The platform below handles both kinds of buyer in Riyadh without forcing your sales team to invoice by hand. Each part connects to the next, so a plan chosen on the pricing page becomes a subscription, then a tax invoice, then a renewal, with nothing typed twice. Because the AI product itself reports usage, the platform also has to agree with what your engineers measure, so we define the billing events with your product team before building any screen. We build only the parts your model needs; a startup selling three plans needs far less than a vendor running enterprise contracts with usage commitments.
Plan comparison tables written first in Arabic with a right to left layout, then mirrored in English, showing seats, AI conversation allowances, channels and support levels side by side. Annual and monthly toggles, a clear note on VAT, and a route to talk to sales for larger teams.
Buyers understand the difference between plans without booking a call.
A configurator where the buyer sets agent seats, adds AI conversation packs or extra channels and sees the recurring total update before checkout. Rules stop combinations your product cannot support, such as an enterprise add-on on a starter plan.
Orders arrive priced correctly, with no sales correction afterwards.
Your assistant reports resolved conversations, messages or minutes to the billing engine through an API, with each event stamped and stored. Customers see usage against their allowance in near real time, and overage or top-up packs are charged from the same records your finance team audits.
Usage charges customers can check for themselves.
Enterprise and government buyers in Riyadh often cannot pay by card. The site produces a branded quotation in Arabic and English, records the purchase order number, and activates the subscription when bank transfer or SADAD payment is confirmed against the invoice.
Large accounts buy through the platform instead of a spreadsheet.
If you choose to offer a trial or a paid pilot, the platform tracks its start, its limits and the moment it converts. Reminders go out before it ends, and the account moves to the chosen plan without the customer re-entering details.
Pilots convert on schedule instead of drifting.
Stored card billing through a SAMA licensed payment gateway, with mada, Visa, Mastercard and Apple Pay where your acquirer supports recurring charges on each. Cards are tokenised by the gateway, so card numbers never touch your servers.
Monthly and annual charges run on their own, safely.
Every charge produces a tax invoice that follows Fatoora requirements, with the buyer's VAT number captured at checkout for standard invoices. Where your company is in an integration wave, invoices are cleared or reported through your e-invoicing solution before they reach the customer.
Finance closes the month without rebuilding invoices.
Admins add or remove seats, change plan, update the card, download invoices and see current usage against their allowance. Changes mid term are prorated by the rules you set, and every change is logged with the user who made it.
Fewer billing tickets reach your own support team.
Failed payment retries on a schedule you agree, Arabic and English reminders by email and SMS, and a grace period before the AI assistant is paused. Restoring payment restores service immediately, with no manual step.
Fewer lost subscriptions from expired cards.
New subscriptions, upgrades, cancellations and invoices flow into your CRM and accounting system, whether that is Dynamics 365, HubSpot, Odoo or Zoho. Monthly recurring revenue, churn and expansion appear in one report your board can read.
Sales and finance work from the same numbers.
Who this is for
Riyadh is where much of the Kingdom's software buying happens: ministries, banks, telecom operators and the regional headquarters that have moved to the capital. That shapes how an AI support product is sold here. Long procurement cycles sit next to startups that want to sign up in an afternoon. AI customer support SaaS website development Riyadh vendors ask us for therefore rarely looks the same twice. The four situations below are the ones we see most, and each needs a different balance between self-serve checkout and assisted sales.
You have early customers paying by bank transfer against invoices your founder writes by hand. We replace that with plans, checkout and automatic renewal, keeping your current customers on their agreed terms while new ones sign up online. The first release is usually small: pricing page, card checkout, invoices and an account area.
Start with what removes the most manual work.
Your buyers issue tenders, request quotations and pay against purchase orders. The platform has to hold contract terms, renewal dates and seat counts accurately, and it often sits alongside a vendor registration on Etimad. We build the quotation and invoice route first, then add self-serve for smaller departments that want to buy directly.
Procurement buyers need paperwork before checkout.
Your product already sells abroad on a global billing system, but Saudi buyers need Arabic pages, local payment methods, VAT on invoices and data hosted to meet PDPL expectations. We build a Saudi storefront and billing layer that connects to your global systems rather than replacing them.
You run outsourced customer service and now want to sell your AI assistant as a subscription to clients who do not need your agents. We help you define plans that separate software from managed service, and build a platform that bills both cleanly on one invoice. Clients can then move from managed service to software only, or back, without a new contract being drafted each time.
How we work together
Most Riyadh vendors start with a fixed scope first release covering pricing, checkout, invoicing and the account area, agreed in writing after discovery. Once that is live, the platform keeps changing as your pricing does: new plans, usage packs, regional currencies or enterprise contract features. That is why we treat AI customer support subscription platform development Riyadh clients commission as a product, with its own backlog and release notes, rather than a one-off website. Many clients keep us on a monthly retainer for that work. Vendors with a larger roadmap sometimes take a dedicated team from our 80+ people across Dubai, Riyadh and Karachi, so the same engineers stay with the billing platform.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We choose between a subscription billing service, a headless setup on Next.js, or a Laravel platform, depending on how complex your pricing is and who will maintain it. Hosting can sit in Saudi data centres where your customers or regulators expect it. Your developers receive the code, documentation and access from the first day, not at handover.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
Pricing pages, checkout, recurring billing, tax invoices and a customer account area, built as one system.
It covers the public pages that explain your plans, the checkout or quotation route that starts a subscription, the billing engine that renews, prorates and retries charges, ZATCA compliant invoicing, and the account area where customers manage seats and usage. We also connect it to your product so that buying a plan switches on the right features and limits. Marketing pages, blog and SEO can be added, but the core of this service is taking payment reliably.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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