Services · Mobile app development · AI sales assistant apps
Codeeo provides AI sales assistant development in Jeddah for importers, wholesalers, Umrah and travel operators, dealerships and retail groups whose buyers write in Arabic, English, Urdu, Bahasa and more. The assistant replies on WhatsApp, Instagram, your website and your app, quotes from your live price lists, checks stock and shipping status, takes deposits and books visits. Jeddah sells to its own residents, to visitors heading for Makkah and Madinah, and to trade buyers across the Red Sea region, often all in the same evening.
We build each assistant on your approved catalogue, terms and policies, so it never invents a price, a delivery date or a package inclusion. When a conversation turns into a negotiation or a complaint, a member of your staff takes over with the whole chat in front of them.
200+ companies servedFrom a first store to an ADX listed developer
Features we build
Jeddah has always been a trading city. The port brings goods in, the airport and the Haramain railway bring pilgrims and visitors through, and families who have run wholesale and retail businesses for generations now sell over WhatsApp as much as over the counter. That mix produces a particular kind of sales traffic: high volume, many languages, frequent price questions and buyers in different time zones. A useful assistant in this city is less about clever chat and more about accurate answers from live data. These are the capabilities we most often build for Jeddah businesses, in roughly the order they tend to be requested. We usually recommend launching with four or five and adding the rest once the first set is trusted by your staff.
The assistant detects the buyer's language and replies in it, covering Arabic, English, Urdu, Bahasa Indonesia, Malay, Turkish or whichever languages your customers actually use. Product names, package inclusions and legal wording stay fixed from your approved text, so translation never changes what you are offering.
Visitors and residents get an answer they can read without waiting for the right staff member.
Trade buyers ask for prices by carton, pallet or container, minimum order quantities and availability. The assistant reads your ERP or inventory system, applies the price tier attached to that customer account, and tells the buyer what is in the warehouse today and what is on the water.
Repeat trade buyers reorder without phoning the sales desk.
For goods arriving through Jeddah Islamic Port or moving on to other cities, the assistant answers status questions from your logistics records: cleared, in transit, ready for collection or out for delivery. It explains expected timing in plain words and alerts your team when a shipment is late so they contact the customer first.
Fewer where is my order calls to the operations team.
Many Jeddah customers prefer to browse and order inside WhatsApp. The assistant sends product cards from your catalogue, answers questions on size, material or specification, builds a basket and confirms the order, using the official WhatsApp Business Platform so your number keeps its verified status.
Orders are taken where customers already spend their time.
For licensed travel operators, the assistant explains package options, hotel categories near the Haram, transport between Jeddah, Makkah and Madinah, and documentation steps, all from material your team approves. Booking confirmation, visa matters and anything that depends on official rules stay with your licensed staff.
Agents spend their time closing bookings, not repeating the basics.
Dealerships and furniture or electronics showrooms let buyers pick a branch and a time from live availability. The assistant asks which part of the city the buyer is in, from the north towards Obhur to the older districts in the south, and suggests the closest branch before booking.
Visits arrive booked, with the buyer's interest already noted.
Once a buyer confirms, the assistant sends a secure payment link through your gateway, supporting mada, Apple Pay and international cards for overseas buyers. Payment status flows back into the order so staff do not chase screenshots of transfers. SADAD or bank transfer can stay available for trade accounts that pay on terms.
Commitment is captured while the buyer is still interested.
Ramadan, the Umrah season, Jeddah Season events and school holidays all change what people ask. We prepare campaign specific answers, offers and opening hours in advance, switch them on and off by date, and keep the regular content untouched underneath.
Peak weeks run on prepared answers rather than improvisation.
Owners see conversations by language, channel and branch, conversion from enquiry to order, revenue influenced by the assistant and the questions it could not answer. Branch managers see only their own location, which suits family groups that run several outlets under one name.
Owners can see which products and languages drive sales.
Who we build for
We look for three signals before recommending a build: buyers writing in several languages, a high share of repeated questions, and a sales team that cannot cover evenings and weekends. Jeddah businesses show all three more often than most, because the city serves residents, religious visitors and trade customers at once. If your enquiries are few and complex, a smaller tool may suit you better, and we will say so. Each of the four profiles below comes with different data sources, languages and handover rules, so the first release looks quite different for each.
Family trading companies around the port and the historic commercial streets near Al Balad often handle hundreds of trade buyer messages a day, many asking the same price and stock questions. An assistant tied to your ERP answers those instantly, respects each customer's price tier and credit terms, and leaves your sales staff free to handle new accounts, disputes and large orders that need a conversation.
Price tiers and credit rules come from your system, not the model.
Pilgrims and their families research packages from abroad, often late at night their time, and in their own language. A multilingual assistant answers questions about packages, hotels and transport, collects traveller details and passes ready bookings to your licensed agents. Because rules for Umrah and Hajj travel are set by the Ministry of Hajj and Umrah and change between seasons, the assistant only repeats information your team has checked.
Your licensed staff confirm every booking and every regulatory answer.
Fashion, perfume, electronics and restaurant groups field questions about stock, branches, reservations and delivery all day. The assistant answers on Instagram and WhatsApp, holds a table or reserves an item for collection, and pushes delivery orders to your existing system. Tourists and visiting families get replies in their language, which shop staff cannot always offer at busy times.
New residential projects and car showrooms in the northern districts attract buyers from across the city and from other regions. The assistant qualifies interest, shares approved brochures and specifications, books viewings or test drives and records each lead's preferences. Anything about contracts, finance approvals or legal terms moves to your licensed staff with the conversation attached.
Ways to engage
Smaller Jeddah businesses usually start with a fixed scope release on WhatsApp, then keep a monthly retainer for seasonal preparation and new languages. Larger groups with several brands or branches often ask for a dedicated team that works through a shared roadmap. Our people sit in Riyadh, Dubai and Karachi and work with Jeddah clients remotely, running workshops by video when the plan calls for them. You own the accounts and data in every model. Retainers cover model updates, new language testing and the content changes each season brings for your products, with the monthly scope agreed in writing.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Our AI sales assistant developers for Jeddah projects pick the language model, translation checks, hosting and messaging tools according to the languages you serve and your data policy. Saudi hosting regions are available, and every model call is logged so you can see what the assistant was asked and how it answered.
01Mobile
02Data and cloud
03Marketing and tracking
The questions your staff answer most often, on the channel buyers use most.
For most trading houses and retailers that means WhatsApp, with price, stock and order status answered from live data. Travel operators usually start with package information and lead capture in their top three languages. Payment links, showroom booking and reporting can follow in a second release. Starting narrow lets your staff trust the answers before the assistant takes on more of the work.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
Get in touchPROVEN RESULTS
Swift
Kotlin
Flutter
React Native
PostgreSQL
MySQL
MongoDB
AWS
Azure
Docker
GA4
Google Tag Manager
Search Console
Meta Pixel
Looker Studio