Services · Mobile app development · AI sales assistant apps
Codeeo handles AI sales assistant development in Riyadh for companies that sell to ministries, corporate head offices, property buyers and retail customers across the capital. The assistant answers enquiries on WhatsApp, your website and your app, asks the qualifying questions your best rep would ask, books meetings into real calendars and writes everything back to your CRM. Riyadh buyers expect a fast, polite reply in Arabic at any hour, and most sales teams cannot staff that. A well built assistant covers the gap without making promises your team cannot keep.
Part of our team of 80+ works from Riyadh, alongside colleagues in Dubai and Karachi, so discovery workshops and user testing with your sales staff can happen in the same room. The assistant is trained only on content you approve, and it hands over to a person whenever a buyer needs judgement rather than information.
200+ companies servedFrom a first store to an ADX listed developer
What the assistant can do
Selling in the capital usually means long cycles, several decision makers and a lot of paperwork before anyone signs. A sales assistant earns its place when it removes the slow parts of that cycle: the first reply, the qualifying questions, the meeting scheduling, the tender clarifications and the notes nobody has time to type up. We do not start with a chatbot template. We start by sitting with your reps in Olaya, King Abdullah Financial District or wherever they work, listening to real enquiries and mapping which questions repeat and which need a human. The capabilities below are the ones Riyadh clients most often put into a first release. Each one connects to a system you already run, so the assistant becomes part of the sales process rather than another inbox your team has to check. Anything outside the list can be added once the core is live and measured.
The assistant opens in Arabic, switches to English when the buyer does, and understands everyday Najdi phrasing as well as formal Modern Standard Arabic from corporate procurement teams. It asks your qualifying questions in a natural order: company, need, budget authority, timing and decision process. Answers are scored against rules you define, not a black box.
Reps receive leads that already state who is buying, what and when.
Qualified buyers pick a slot from the live calendars of the right rep, with the choice of a visit to your Riyadh office, a meeting at their premises or a video call. The assistant respects prayer times, weekend days and travel buffers between districts, then sends reminders in the buyer's language.
Fewer back and forth messages before the first meeting.
Before each meeting, the assistant assembles a short brief for the rep from your CRM history, previous conversations and the buyer's own answers. It highlights open questions, products already discussed and anyone else from the same organisation who has been in touch, so the rep walks in prepared.
Every first meeting starts from what the buyer already said.
Teams that respond to government and enterprise tenders spend days rewriting the same answers. The assistant drafts responses to clarification questions and compliance tables from your approved library of past submissions, product sheets and policies. A named person reviews and submits every answer; the assistant never sends anything to a procurement portal itself.
Bid teams spend their time on judgement, not retyping.
Contacts, companies, qualification scores, transcripts and next steps are written into Salesforce, HubSpot, Microsoft Dynamics 365, Zoho or the CRM you use, with field mapping agreed in discovery. Duplicates are matched on phone number and company registration details rather than created again.
Pipeline reports reflect what buyers actually said.
When a buyer asks for a discount, a contract change or anything your rules mark as sensitive, the conversation passes to a human with the full transcript and a one paragraph summary. Handover follows territory, product line or account owner, and the buyer is told plainly that a person is taking over.
No buyer is stuck talking to a machine about a negotiation.
With the buyer's consent, recorded calls and meeting voice notes are transcribed in Arabic or English, summarised into decisions and actions, and turned into a draft follow up message for the rep to edit. Nothing leaves without a person pressing send.
Follow ups go out the same day instead of the same week.
Sales managers see enquiry volume by channel, qualification outcomes, handover reasons, response times and the questions the assistant could not answer. Those unanswered questions become the content backlog for the next release, which is how the assistant gets more useful over time.
Decisions about the sales process rest on real conversation data.
Reps who spend the day moving between meetings across Riyadh get a light mobile app: today's meetings, briefs, voice note capture and a quick way to ask the assistant about pricing rules or product specifications. It works on iOS and Android and signs in with your company accounts.
Field reps update the pipeline from the car park, not at midnight.
Who this is for
The capital concentrates decision makers: ministries, authorities, the regional headquarters of international groups, large family conglomerates and the developers reshaping the north of the city. That makes Riyadh sales different from a pure consumer market. Enquiries are fewer but heavier, buyers expect formality, and one lost lead can matter for a whole quarter. These are the situations where an assistant pays back the effort of building it properly.
Companies that have moved their regional headquarters to Riyadh under the government's programme often run sales for several countries from one team. An assistant can take first enquiries from Saudi and neighbouring markets, apply country specific product and compliance rules, and route each lead to the right desk. It also keeps a single record of every enquiry, which the regional leadership usually lacks when each country runs its own inbox.
Country rules are set per market, never guessed by the model.
Property enquiries spike after every launch and campaign, and most arrive on WhatsApp late in the evening. The assistant answers questions on unit types, handover stages and payment plan structure from approved material, collects buyer preferences and books site or sales gallery visits. Anything involving contract terms, reservations or regulatory disclosures passes to a licensed member of your team.
Sales cycles here run through formal procurement, with long question sets and strict deadlines. We build the assistant around your tender library and product documentation so the bid team can draft clarifications quickly, while the conversational side handles inbound interest from the website and LinkedIn campaigns. Security reviewers at your buyers will ask how the assistant handles data, and we document that for you.
Car dealers, furniture retailers and electronics chains receive the same questions all day: stock, colours, finance options, showroom hours and test drives. The assistant answers from live stock and branch data, suggests the nearest showroom based on the district the buyer names, and books the visit. During Riyadh Season and other busy periods it absorbs the evening surge without extra staff on shift.
Live stock connection matters more than clever conversation.
How we work together
Most Riyadh clients begin with a fixed scope first release covering one channel and one sales team, then move to a monthly retainer for tuning and new capabilities. Companies with a large sales organisation or several brands sometimes prefer a dedicated team that works inside their own sprint process. Whichever route you choose, you hold the accounts, the code and the conversation data from the first day, so changing supplier later never means starting again.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We choose language models, hosting region and integration tools to fit your data policy and your buyers' security questionnaires. In Kingdom hosting is available where your policy requires it, and the model layer is built so it can be swapped without rebuilding the product. Your own engineers can work alongside our AI sales assistant developers in Riyadh during the build, so they understand every component before handover.
01Mobile
02Data and cloud
03Marketing and tracking
Channels, integrations and the size of the knowledge base matter most.
A single WhatsApp channel connected to one CRM is a smaller build than an assistant covering web, app and WhatsApp with tender drafting and ERP stock feeds. Arabic dialect testing, the number of products, approval rules and hosting requirements also move the estimate, as does the volume of conversations, which affects model usage costs each month. We give a written estimate after discovery, once these factors are known rather than assumed.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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