Services · Website development · Appointment booking websites
Codeeo offers appointment booking website development Saudi Arabia service brands can roll out across the Kingdom from one platform. We build for clinic groups, salon and spa franchises, automotive service networks, training providers and professional firms with branches in several regions. The website handles bookings and enquiries in Arabic first, shows the commercial and licensing information Saudi regulators expect, treats personal data under the Personal Data Protection Law, and connects to the booking, payment and invoicing systems your head office already runs.
Clients in Riyadh can meet our team in person at our office there; for every other city, discovery and reviews run by video call, with each decision recorded in writing for head office and regional managers.
200+ companies servedFrom a first store to an ADX listed developer
What the website includes
A national booking website has two jobs that pull against each other. It has to look and behave as one brand, with one set of rules, one privacy approach and one back office. It also has to feel local in every region, because a customer in Abha, Al Khobar or Madinah searches for a nearby branch and expects the right hours, services and language. On top of that sit the national requirements: business disclosure under the e-commerce rules, personal data handling under the PDPL, registered SMS senders, licensed payment providers and ZATCA compliant invoices where money changes hands. We design the platform so head office sets the rules once and every branch inherits them, and regional managers only change what is genuinely local to them.
A site architecture that grows from region to city to branch, so adding a location in Qassim or the Eastern Province means filling in one template rather than commissioning new pages. Each level has its own URL, structured data and internal links back to services.
New branches go live quickly and rank on their own.
Commercial registration details, contact information and terms shown as the Ministry of Commerce expects of businesses dealing with consumers online, plus facility and practitioner licence details for regulated services such as healthcare, displayed where customers look for them.
Customers and regulators see who they are dealing with.
Privacy notices in Arabic and English, consent captured and stored per purpose, retention periods applied to booking data, and a route for customers to request access, correction or deletion. Hosting and any transfers outside the Kingdom are planned against SDAIA's rules and guidance.
Personal data is collected only for stated reasons and kept under control.
Most private businesses are not required to follow the National Cybersecurity Authority's Essential Cybersecurity Controls, but they make a sound baseline. We apply the relevant parts: access control, patching, logging, backups and vulnerability testing before launch.
Security is documented in terms auditors and partners recognise.
For account areas that hold sensitive records, such as patient portals or professional services, sign in through Nafath confirms identity without asking customers to upload documents. Simpler bookings keep a phone number and one time code so nobody is put off.
Strong identity checks only where the service calls for them.
When a booking needs a deposit, the site hands off to a payment gateway licensed under SAMA's framework, offering mada, Apple Pay and STC Pay, with Tabby or Tamara where higher value treatments justify instalments. Card data never touches the website itself.
Deposits are taken safely without turning the site into a store.
Where a deposit or fee is collected, the website passes the booking and customer details to your invoicing or ERP system so the tax invoice is issued through a Fatoora compliant solution with VAT shown correctly. The website does not invent its own invoices.
Every payment taken online has a valid e-invoice behind it.
Confirmations and reminders by SMS go out under a sender name registered through your provider, as Saudi telecom operators require, with promotional messages kept separate. WhatsApp Business and email cover customers who prefer them.
Messages arrive instead of being blocked by the operator.
Dates on the site and in confirmations can show both calendars, and the CMS lets head office schedule Ramadan hours, Eid closures and national holidays across every branch at once, with regional overrides where a branch differs.
Hours are right everywhere on the days that matter most.
CMS permissions that let head office control brand, services and legal pages while regional and branch managers edit hours, staff and notices for their own locations, with approvals and a full change history.
Local accuracy without losing national consistency.
Who this is for
Service businesses in the Kingdom are growing beyond their first city, often under Vision 2030 programmes that encourage private healthcare, tourism, entertainment and training. A brand with branches in Riyadh, Jeddah and the Eastern Province faces a different website problem from a single shop: consistent compliance, regional search and a back office that sees the whole network. These four groups bring us that problem most often, and each one shapes the platform in a different way.
Clinic groups must show facility licences, practitioner qualifications and clear patient information, while handling health related data with care under the PDPL. We build a national site with branch pages per city, service pages reviewed by clinicians, booking requests tied to the clinic management system and patient sign in through Nafath where portals hold records.
Healthcare sites need the most careful privacy design.
Franchise networks need brand control with local flexibility: a shared service menu, branch specific prices and hours, separate ladies and gents locations, and franchisees who can edit their own pages. Deposits for bridal or event bookings run through licensed gateways with mada and Apple Pay. Head office sees bookings and enquiries across the whole network, while each franchisee sees only their own.
Networks spread along highways and city centres need a branch finder that works from the customer's location, service pages with durations and what is included, vehicle details captured in the booking request and fleet enquiry routes for companies with many vehicles. Branch pages carry the national address and opening hours, so map apps and search results agree with the website.
Fleet enquiries often justify their own landing pages.
Training centres and professional firms with offices in several cities sell sessions, assessments and consultations. The site lists courses or services by city, shows schedules, handles individual and corporate requests, and collects fees through a compliant payment and invoicing flow where sessions are paid in advance. Course pages can show both Hijri and Gregorian start dates, which matters for employers planning around the fiscal year and public holidays.
How we work together
The right model depends on how fast you open branches and how much internal technical capacity you have. National programmes usually start with a fixed scope build for the platform and pilot region, then move to a retainer or a dedicated team for the rollout and ongoing work. A dedicated team suits groups adding branches every quarter, because the same people who built the templates add the new locations. Codeeo has a team of 80+ across Dubai, Riyadh and Karachi, has delivered 200+ projects across the UAE and the US, and is rated 4.7 from 23 Google reviews.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
For national sites we usually pair a headless CMS with Next.js, or use WordPress for simpler networks, and Laravel for custom booking and integration logic. Hosting location is decided with your PDPL obligations in view, and every account, repository and document is handed over in your company's name.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
A scalable region and branch structure, national compliance and a shared back office.
A single city site can be built once and edited by hand. A national site needs templates that any new branch can fill, roles for head office and regions, consistent privacy and disclosure across every page, integrations that work for all branches, and search plans for each city. We also plan the rollout order so the first region proves the platform before the rest go live. Regional search plans matter because people in Jeddah, Riyadh and the Eastern Province use different words for the same service, and a single national page rarely ranks in all three.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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