Booking and payment platforms for Saudi salon brands in every city they serve.

Services, prices, packages and opening hours can be set at brand level and overridden by region or branch. A national campaign price goes live everywhere at once, while a branch in a smaller city can keep its own menu where demand is different. Changes are versioned, so head office can see who changed a price and roll it back if needed.

A SAMA licensed payment gateway takes mada, Apple Pay, Visa and Mastercard, with STC Pay available where your clients use it. Settlement can go to one company account or to separate accounts for franchise partners, with refunds issued from the admin. Every transaction carries the branch and booking reference, which makes reconciliation straightforward for finance teams spread across cities.

Tabby and Tamara, both licensed by SAMA, can be offered for treatment courses, bridal packages and memberships. The provider pays the salon while the client spreads the cost, and the package balance is tracked across every branch in the network. Eligibility rules let you offer instalments only on services and amounts where they make sense.

Each booking payment, balance and refund produces a compliant e-invoice or credit note under ZATCA's Fatoora rules, with VAT calculated correctly. We integrate with your accounting or ERP system so invoices are generated once, by the right legal entity, for each branch. Phase two integration requirements are handled through your chosen e-invoicing solution, so each branch is ready when its wave is announced.

Privacy notices, consent for marketing and photos, and requests to access or delete data are built into client accounts. The approach follows the Personal Data Protection Law and SDAIA guidance, with data location and transfers agreed with you before build. Clients can download a copy of their data from their account, and managers handle deletion requests through a logged workflow.

Role based access, multi-factor login for staff, encrypted storage, logging and tested backups follow the National Cybersecurity Authority's controls where they apply to you. Card data never touches your servers; the gateway holds it. Access is reviewed when staff leave or change branch, so former employees lose access the same day.

Deposit, cancellation and refund terms are shown before payment and repeated in every confirmation, as the e-commerce law under the Ministry of Commerce expects. Rules can differ by service type, and every change is logged. Clients receive a copy of the terms with their receipt, which helps when a dispute reaches your customer service team.

Specialists, rooms and equipment are booked together, and staff who travel between branches or cities carry one profile with their skills and rostered locations. Managers see only their branch; regional managers see their area. Leave, training days and public holidays are entered once and removed from availability automatically.

Ramadan hours, Eid demand, national holidays and city events such as Riyadh Season or Jeddah Season need different timetables. Head office can schedule a nationwide change or let each region publish its own. Each region's manager can preview a seasonal timetable before it goes live, which avoids surprises at the front desk.

Bookings, takings, no-show rates, package sales and staff utilisation are compared by branch, city and region. Reports export for finance and feed Power BI if your group already uses it. Head office can also see which cities book mostly online and which still rely on the phone, a useful signal for training.