Cleaning apps built for Saudi rules, Saudi payments and more than one city.

Each city gets its own service list, prices, working hours, slot lengths, cancellation rules and crew pool, managed from one platform. Head office sets national defaults, and city managers adjust what genuinely differs locally. Reports compare cities on the same measures, so expansion decisions rest on comparable numbers.

Customers can enter their National Address short code, pick a point on the map, or both. Building, floor, apartment and gate notes are stored with the address. Accurate addresses matter for crews and for invoices, and the short code removes much of the guesswork around unnamed streets and new districts.

mada, Apple Pay, STC Bank and credit cards for household bookings, with Tabby or Tamara for larger jobs if you choose. Corporate and government clients can pay against invoices, including through SADAD where your bank supports it. Refunds, deposits and partial charges follow rules you define once for all cities.

Invoices are generated with the data fields and formats needed for ZATCA e-invoicing, also known as Fatoora, and passed to your accounting or invoicing solution for clearance or reporting as your phase requires. We plan this with your accountant so the app and your finance system do not issue conflicting invoices.

Where you are a licensed recruitment company offering hourly, weekly or monthly household help, the booking options, contract terms and worker assignment follow what your licence and the Musaned platform allow. Where you are a commercial cleaning company with your own staff, the flows are different. We confirm which model applies before designing a single screen.

Customer accounts are verified by mobile number, and corporate clients by Commercial Registration details. Where your licence or risk policy calls for stronger checks, such as for monthly household packages, we look at government identity services like Nafath, subject to the approvals those services require.

Slot templates account for prayer times in each city, which shift through the year, and for Ramadan working hours. Eid and school holiday peaks can be given their own capacity limits and waitlists, so demand surges are managed rather than accepted and then cancelled. Gaps around each prayer are set per city.

Head office sees live jobs, late arrivals, cancellations, ratings and revenue across every city, and can drill down to a single crew or customer. City managers see only their own market. Alerts surface problems such as a city running short of crews for tomorrow. Daily summaries can be emailed to regional managers automatically.

Growth outside your home city often relies on partner cleaning companies or franchise style branches. Partners get their own logins to accept jobs, manage their crews and see payouts, while your brand, prices and quality rules stay consistent. Underperforming partners are flagged early through ratings and late arrival data.

Consent records, privacy notices in Arabic and English, data access and deletion requests, retention periods and role based access are built into the platform. Hosting location and any transfer of data outside the Kingdom are agreed with you against the Personal Data Protection Law and SDAIA guidance.