Services · Mobile app development · Clinic apps
Codeeo handles clinic app development in Riyadh for polyclinics, specialist centres and dental and dermatology groups across the capital. We build the patient app, the reception and doctor tools and the admin dashboard as one connected product, so a patient in Al Malqa or Olaya can find the right doctor, confirm insurance cover, book a slot and receive results in Arabic or English, while your front desk spends less of the day on hold.
Our Riyadh office puts designers and engineers in the same city as your clinic managers. That makes it practical to sit with receptionists during a busy evening session, watch where bookings stall, and design around how your branches really run. It also means workshops with your doctors can happen in person between clinic sessions.
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What a Riyadh clinic app can include
Riyadh is a large city where people drive to appointments, often after work, and where many residents now ride the Riyadh Metro for part of the trip. Patients compare clinics by district, doctor, language and insurance network before they commit. A useful app answers those questions on the first screen and then removes the waiting that follows.
The features below are the ones Riyadh clinic owners ask about most. We rarely build all of them in the first release. During discovery we look at your booking data, your no-show pattern and the calls your reception handles, and we pick the few features that will save the most staff time. The rest go on a written roadmap. Every feature is designed Arabic first, with English as a full second language rather than an afterthought, because your patient list in Riyadh will include Saudi families, Arab expatriates and international professionals working in the business districts.
Patients filter by specialty, branch, gender of doctor, language spoken and next available slot. Doctor profiles show qualifications and the services each clinician offers, written in plain Arabic and English, so a parent looking for a paediatrician in north Riyadh can find one in a few taps instead of calling three branches.
Patients reach the right doctor before they ever speak to reception.
Real-time slots pulled from your scheduling system, with evening and weekend sessions clearly marked. Booking, rescheduling and cancelling happen in the app, and freed slots return to the calendar straight away so a waiting patient can take them. Reminders go out at intervals you choose to cut no-shows.
Fewer empty slots and fewer calls to change a booking.
Patients add their insurance card once. Your team sees the policy before the visit, and where your clinic system connects to NPHIES, eligibility and prior approval status can be shown to staff so surprises at the desk become rare. Patients paying privately see clear self-pay options instead.
Insurance questions are settled before the patient arrives.
For groups with branches in several districts, the app shows the nearest branch, parking notes, opening hours and which doctors are on duty there today. Directions open in the patient's preferred maps app, which matters in a city where a wrong turn can add a long detour.
Patients pick the branch that suits their route home or to work.
When a patient reaches the clinic, they check in from the app and see their place in the queue. Reception gets an alert, vitals staff see who is waiting, and the patient can wait in the car or the café rather than a crowded room during peak evening hours.
Calmer waiting areas and shorter queues at the desk.
Follow-up visits, results discussions and simple reviews can run as video calls inside the app, booked and billed like any other appointment. We build this so only clinicians licensed by the Saudi Commission for Health Specialties appear for remote sessions, and the visit note lands in the patient record.
Routine follow-ups no longer require a drive across the city.
Lab results, radiology reports, sick leave documents and prescriptions released by the doctor appear in the patient's file with a notification. Access is protected by login, and sensitive results can be held until the doctor has discussed them with the patient. Patients can also download documents as PDF files for an employer or a school.
Patients stop calling to ask whether their results are ready.
One parent can manage bookings for children and elderly relatives. For Riyadh employers who send staff to your clinic, a company account can hold approved employees and cover rules, which suits clinics with contracts in the King Abdullah Financial District and other office areas. HR contacts see visit counts, never clinical details.
Households and employers book through one login.
Self-pay patients settle consultation fees, procedure deposits and outstanding balances with mada, Apple Pay or a card, inside the booking flow. Receipts and tax invoices sit in the patient file, and refunds for cancelled procedures follow the policy your finance team sets, so nobody has to email a bank transfer slip to reception.
Payment is collected before the visit instead of at a crowded desk.
Staff see the day's bookings, arrivals, insurance status and no-shows per branch. Managers compare utilisation by doctor and by session, and adjust schedules where evening demand outruns morning demand. Permissions keep each role to the data it needs. Daily summaries reach each branch manager before the morning session begins.
Clinic managers plan rosters from real booking data.
Who this is for
Riyadh's private clinic market ranges from single specialist practices to groups with branches spread from the northern districts to the south of the city. Each starts from a different place. Some have no app at all and live on phone calls; others have an app built years ago that patients have stopped opening. These are the four starting points we see most often, and the approach that usually fits each one. In every case the first release is kept small enough to launch, measure and improve.
Dermatology, dental and orthopaedic clinics in areas such as Olaya and Al Yasmin often have strong demand and a reception team that spends most of the day on calls. We start with booking, reminders and check-in, connected to the scheduling system you already use. The aim is to move routine bookings into the app so your receptionists can focus on the patients standing in front of them. Patients still reach a person when they need one, but routine changes no longer wait on hold.
Booking and reminders usually repay the first release fastest.
As new residential districts fill up in the north of the city, many groups add branches faster than their systems can follow. We design one app that knows every branch, its doctors and its hours, so a new location is added in the dashboard rather than in a fresh release. Central reporting shows which branches need more sessions. Each new branch inherits the group's services and pricing rules, then local managers adjust doctors and session times.
Adding a branch should be an admin task, not a development project.
Clinics that look after staff from large Riyadh employers need company accounts, eligibility rules and reports for the employer's HR team. We build these alongside the patient app, so an employee books like any other patient while the clinic keeps the contract terms and visit counts in order. Monthly summaries for each employer can be exported from the dashboard instead of being compiled by hand at the end of every month, which is often where these contracts create the most admin.
If your current app is little more than a brochure with a phone number, we review what patients actually do on it, keep the data that matters and rebuild the flows around booking, results and payments. Existing patient accounts can usually be migrated so nobody has to register twice. We also check store ratings and support tickets to see which complaints keep coming back, so the rebuild fixes the real problems first. Before release we run the new version past a small group of loyal patients to make sure nothing they relied on has gone.
Ways to work with us
A single specialist clinic usually starts with a fixed scope first release covering booking, reminders and results. Groups with several branches in Riyadh tend to follow that with a monthly retainer for new features, store updates and support during busy seasons such as the start of the school year. Healthcare groups with a long product plan sometimes prefer a dedicated team from our Riyadh office working inside their own sprint calendar. Codeeo has delivered 200+ projects across the UAE and the US, and our team of 80+ works from Dubai, Riyadh and Karachi.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Patient apps are built in Flutter or native Swift and Kotlin, with a web dashboard for staff. Integrations use the APIs your clinic and lab systems expose, and hosting is set up in Saudi Arabia where your data policies call for it.
01Mobile
02Data and cloud
03Marketing and tracking
A patient app, staff tools and an admin dashboard, connected to your clinic system.
The patient side covers doctor search, booking, reminders, check-in, results and payments. The staff side gives reception a live view of arrivals and insurance status, and gives doctors their session list. The dashboard is where managers add branches, doctors and services and read reports. We agree with you which parts belong in the first release, based on where your Riyadh branches lose the most time today. Anything left out is listed with a rough order for later releases.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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