Services · Ecommerce development · Clinic booking sites
Codeeo offers clinic booking website development in Riyadh for polyclinics, specialist centres and outpatient groups that want patients to choose a doctor, pick a real slot and settle a deposit or full fee before they leave the page. We build the booking engine, the payment flow, the refund rules and the staff console as one web platform, written Arabic first, so a patient in Hittin or Al Malqa can book a Thursday evening consultation without waiting on hold.
The site does not give medical advice and it does not replace the doctor. It removes the phone queue between a patient who has already decided to come and the appointment itself, and it records every booking, payment and refund in one place your finance team can reconcile.
200+ companies servedFrom a first store to an ADX listed developer
What the booking engine handles
A booking site earns its keep when a slot shown online is a slot the doctor can actually take, and when money collected online matches the appointment it was paid for. Riyadh clinics usually run long evening sessions, several branches across the north and centre of the city, and a mix of insured and self-pay patients. That mix decides how the booking flow branches, which payments are taken upfront and which are settled at the desk. Our clinic online booking system development in Riyadh starts from your real schedule rules: session lengths by specialty, buffer time between procedures, which doctors share a room, and which services need a deposit. The items below are the parts we most often build, and the scope is cut to the ones your clinic needs first.
Each specialty and each doctor gets a page with languages spoken, branch, consultation types and the next open slots shown inline. Patients pick a time from the page they landed on, rather than being sent to a separate form that asks them to start again.
Search visitors move from reading about a doctor to holding a slot in one step.
Slots come from your clinic system or from the calendar we build, filtered by branch, doctor gender, language and visit type. If a patient in Al Yasmin prefers the nearest branch, the site sorts by it and shows the earliest time there first.
No double bookings and no slots that the front desk has to cancel later.
The flow asks early whether the visit is covered by insurance. Insured patients enter their insurer and policy details for the clinic to verify before the visit, while self-pay patients see the fee and pay online. Each path has its own confirmation wording.
Reception knows before arrival who pays what, and patients are not surprised at the desk.
Clinic online payment integration in Riyadh usually means mada cards, Apple Pay and STC Pay through a gateway licensed by SAMA, with Visa and Mastercard for visitors. You choose per service whether to take a deposit, the full fee or nothing upfront.
Fewer empty chairs on high demand specialist sessions.
You set the window for free cancellation, what happens to a deposit after it, and whether a patient can move the booking instead of losing it. Refunds go back through the gateway to the original card or wallet and are logged against the appointment.
Refund decisions follow a written policy instead of a phone negotiation.
SMS, email and, where you hold the patient's consent, WhatsApp messages confirm the booking, remind the patient the day before, send directions and parking notes for the branch, and ask for any forms the doctor wants completed in advance.
Patients arrive on time with paperwork done.
Every online payment produces a receipt, and the platform connects to your invoicing system so tax invoices follow ZATCA e-invoicing rules under Fatoora. VAT treatment of each service is set with your accountant, not guessed by the website.
Finance closes the month without matching payments by hand.
Reception and the call team see the same calendar as the website, can book on behalf of a caller, take a payment link by SMS, mark arrivals and handle walk ins without overwriting an online booking made a minute earlier.
One calendar for every channel, so staff stop keeping side lists.
Patients who could not find a suitable time join a waiting list for a doctor, branch or time of day. When someone cancels, the freed slot is offered by message to the next patient in line, who confirms and pays from a short link before it moves to the following name.
Cancelled specialist slots are refilled instead of lost.
Clinic booking website design in Riyadh begins in Arabic with a true right to left layout, then mirrors to English. Dates, times, numerals and doctor names are tested in both directions so a patient never sees half a sentence flipped.
Arabic speaking patients book as easily as English speaking ones.
Who this is for
Riyadh has single doctor practices on busy commercial streets, large polyclinic groups with branches spread from the south of the city to its newer northern districts, and specialist centres that draw patients from across the Central Region. A booking site for each looks different. Some need a deposit on every visit, others never take money online at all for insured patients. Here are the four situations we see most often, and how we approach each one.
Dermatology, orthodontics, fertility consultations and similar specialties often have slots booked weeks ahead and a stubborn no-show rate. Taking a deposit at booking, with a clear cancellation window and an automatic offer of freed slots to the next patient, usually matters more here than any visual redesign. We build the waiting list so a cancelled slot is offered by message within minutes.
The deposit rule is your decision; the site simply applies it the same way every time.
Groups with branches in Olaya, the northern districts and the east of Riyadh need patients to choose by location and travel time, not only by doctor. We let the patient start with a branch, a specialty or a named doctor, and keep one patient account across all branches so history and payments follow them.
Professionals in the King Abdullah Financial District and the Olaya towers book short lunchtime or early evening appointments and want to pay by Apple Pay in seconds. The flow is built for a phone screen, remembers returning patients and sends a calendar invite they can add at their desk.
Many clinics run a third party widget that shows slots the doctor has already filled by phone. We replace it with booking logic connected to the clinic system, migrate future appointments, and redirect the old booking URLs so patients and search engines land on the new pages.
We check your clinic system's interface before promising live sync.
How we work together
Most clinics begin with a fixed scope first release that covers booking, payment and refunds for their busiest specialties at one or two branches. Groups planning several new branches or frequent service changes often keep a dedicated team on a monthly arrangement after launch. Because we have an office in Riyadh, discovery workshops, design reviews and staff training can happen face to face, at our office or at your clinic, with day to day progress tracked on a shared board and a weekly call.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We pick the stack around your clinic system, your gateway and the team who will run the site. Booking logic typically runs on Laravel or Next.js, with hosting in a cloud region inside the Kingdom when patient data must stay in Saudi Arabia, and NCA cybersecurity controls applied where your contracts require them.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
A patient facing booking site, a payment flow, refund rules and a staff console, all sharing one calendar.
The core is availability by branch and doctor, a booking flow that separates insured and self-pay patients, online payment through mada, Apple Pay and STC Pay, cancellation and refund rules, reminders, and a console for reception. Around that we add what your clinic actually needs: a waiting list for busy specialties, pre-visit forms, packages, or a connection to your clinic system. The scope is agreed in the discovery workshop and written down before design starts, so you know exactly what the first release contains.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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