Services · Mobile app development · Community management apps
Community management app development Riyadh, built for the people who run residential compounds, apartment towers, owners associations and new master planned neighbourhoods across the capital. One resident app handles gate passes, maintenance requests, facility bookings and service charge payments, while your management team works from a single dashboard. Our Riyadh team plans and builds it in Arabic and English, around the way your community actually runs, not around a generic property template.
Riyadh is growing faster than most management offices can staff their front desks. A well planned app takes routine requests off the phone and the WhatsApp group, records every one, and gives residents a clear answer about when the plumber is coming or why the pool is closed this afternoon. Your managers finally see the whole picture.
200+ companies servedFrom a first store to an ADX listed developer
What the app can include
Life in a Riyadh community runs on cars, gates and visitors. Families drive in from Al Olaya, Al Malqa or the airport road, guests arrive at the gate expecting to be on a list, and drivers and housekeepers come and go on their own schedules. A management app has to handle that flow before it does anything clever.
Beyond the gate, residents want three things: to report a fault and see it fixed, to book the gym, court or majlis hall without calling anyone, and to pay what they owe with mada or SADAD and receive a proper tax invoice. Owners associations want something extra: a clear record of decisions, budgets and votes. We build the parts that suit your property type, in the order your residents will feel them, and deliberately leave out features that only look good in a sales deck.
New residents verify their identity through Nafath, link to their unit, and add family members, drivers and domestic staff under their own account. Expatriate tenants without Nafath access can register with documents your office approves manually, so nobody is locked out on move in day.
Every person on site is linked to a verified unit and a responsible resident.
Residents issue a QR pass for a guest, a delivery rider or a contractor, with a time window and a plate number. Guards scan it at the gate on a tablet, see who invited the visitor, and log entry and exit without a paper book or a call to the villa.
Shorter queues at the gate and a searchable visitor log.
A resident photographs the leaking air conditioning unit, picks a category and a preferred visit time. The request lands with the right technician, who updates status from a companion app and closes it with a photo. Summer cooling faults can be flagged as urgent and routed first.
Faults are tracked from report to repair with no lost tickets.
Riyadh households receive a steady stream of grocery, restaurant and online orders. The app lets a resident pre approve a delivery platform rider, or have the lobby team log a parcel and send a pickup notice with a photo. Unclaimed parcels show on the dashboard so the front desk can follow up instead of storing boxes for weeks.
Deliveries reach homes without riders waiting at the barrier.
Pools with family and ladies sessions, padel and tennis courts, gyms, the majlis hall and barbecue areas, each with its own rules, capacity and booking window. Evening slots fill fastest in the hot months, so fair use limits stop one household taking every prime time slot.
Fewer disputes over who booked the court first.
Residents see their service charge schedule, utility recharges and ad hoc fees, then pay with mada, Apple Pay or a SADAD bill reference. Each payment produces an electronic invoice that meets ZATCA Fatoora rules, produced through your accounting system or a compliant invoicing service.
Collections happen inside the app with tax invoices issued automatically.
Water shutdowns, pest control visits, Ramadan timings for facilities and Riyadh Season events nearby, posted once and pushed to the residents of the blocks affected, in Arabic and English, with a read count so the office knows the message landed.
Important notices reach the right homes instead of a crowded group chat.
For towers and buildings run by an owners association, the app holds meeting notices, budgets, minutes and electronic polls, and keeps records in a form the association can reconcile with its Mullak registration. Owners vote and comment without gathering everyone in the lobby.
Association decisions are documented and easy for owners to find.
Many Riyadh compounds lease blocks of villas to employers housing relocated staff. A company account lets an HR coordinator add and remove employees, see requests for their units and receive consolidated invoices, without your office handling each employee one by one.
Employer clients manage their own housed staff with less back and forth.
Managers see open requests, response times, occupancy, collections and gate traffic across one compound or a portfolio spread from north Riyadh to the eastern districts. Reports export for owners and the finance team at month end.
Decisions are based on what is happening on site, not on anecdotes.
Who this is for
Community management in Riyadh covers very different properties. A walled compound for expatriate families has little in common with a new tower in King Abdullah Financial District or a phase of a master planned district on the city edge. Each needs a different mix of gate control, payments, governance and staff tools. These are the four situations we see most often in the capital, and how a custom build fits each one.
If your situation sits between two of these, that is normal. Plenty of operators run a compound and a tower or two, and the platform can grow to cover both.
Compounds in north and west Riyadh host expatriate families and employer leases, and run their own security, clubhouse, school buses and maintenance crews. The office already juggles gate lists, booking sheets and invoices in separate tools. We bring those into one app with the guard tablet, technician app and manager dashboard all reading from the same records, so the gate knows a family has moved out the day the lease ends.
Start with the gate and maintenance flows; they carry the most daily volume.
Residential towers in districts such as Al Olaya, Al Yasmin and Hittin bring hundreds of households into one lobby, with shared parking, lifts and refuse rooms. Residents expect parcel notifications, parking slot management and quick fault reporting. Where an owners association exists, the same app carries its notices, votes and budget documents, which keeps governance and daily operations in one place. Lobby staff get a simple tablet view for parcels and visitors, which matters in buildings where the front desk changes shift twice a day.
New communities on the edges of Riyadh hand over homes in phases, while construction carries on next door. Buyers need snagging requests, handover appointments, warranty claims and updates about the next phase. We design the app so it serves owners during handover and then becomes the long term community app once the developer passes management to an operator or association.
Plan the handover from developer to operator in the first scope.
FM firms based in the capital often manage several buildings and compounds for different owners. They need one platform with separate branding or separate spaces per client, shared technician pools, and reporting each owner can see without seeing anyone else's data. A white label structure makes that possible and lets you add a new property without a new build.
How we work together
Most Riyadh operators begin with a fixed scope first release covering gate access, maintenance and payments, then keep the app improving on a monthly retainer. Facility management companies building a platform for several properties sometimes take a dedicated team instead. Cost depends on the number of user types, which integrations you need, whether gate hardware is involved and how many properties the platform must serve. We explain each of those drivers during discovery so the scope matches your budget.
Support after launch covers app store updates, operating system changes, security patches and small improvements requested by your managers, so the app keeps working as Riyadh residents change phones and expectations.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We pick the stack around your existing systems: accounting, access control, CCTV and any ERP. Cross platform apps keep one codebase for iOS and Android, and hosting can sit in a Saudi data centre where your data policy or your clients require it. The admin dashboard runs in a browser, so office staff need no special equipment.
01Mobile
02Data and cloud
03Marketing and tracking
Gate passes, maintenance, bookings and payments, then governance tools where needed.
Most first releases in the capital cover visitor passes, maintenance requests, facility booking, announcements and service charge payment. Compounds then add employer accounts and clubhouse features, while towers with an owners association add voting and document storage. We decide the order with you based on what generates the most calls to your office, because that is where residents will notice the change first. Lower priority ideas, such as a marketplace for home services, are parked for a later release so the first one launches on a sensible timeline.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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