Services · Mobile app development · Community management apps
Community management app development Saudi Arabia operators can roll out across the Kingdom: one platform for residents, staff and managers that covers access, maintenance, facilities, payments and governance. We build for developers, compound and building operators, owners associations, facility management companies and housing providers who run properties in more than one city, and we build it around national requirements such as Nafath identity, mada and SADAD payments, ZATCA e-invoicing and the Personal Data Protection Law.
Housing in the Kingdom is changing quickly, with large master planned communities, a growing number of registered owners associations and more homes managed professionally rather than by the landlord personally. Management software has not kept up. A platform designed for Saudi conditions closes that gap.
200+ companies servedFrom a first store to an ADX listed developer
What the platform can include
A community app that works in one building can fail when it meets Saudi regulation at scale. Identity has to work for citizens through Nafath and for expatriates through a document route. Payments have to run through a gateway licensed under SAMA rules and support mada and SADAD. Every invoice has to satisfy ZATCA's Fatoora requirements. Personal data falls under the PDPL, supervised by SDAIA, and larger organisations may need to meet NCA cybersecurity controls.
Once those foundations are in place, the community features become reusable across every property: one design system, one data model, one set of integrations, with each site configured rather than rebuilt. That is what makes a rollout from Riyadh to Jeddah, the Eastern Province and beyond realistic for one operator. City teams keep the freedom to set local facility rules, guard routines and notice language without asking head office to change the code.
Saudi residents confirm who they are with Nafath, which removes manual ID checks at move in and gives owners association votes a verified signature. Expatriate residents follow a document upload route reviewed by your office, and both paths end in the same verified resident profile linked to a unit.
Verified residents across every property, without photocopied IDs.
We integrate a payment gateway authorised to operate in the Kingdom so residents pay by mada, credit card or Apple Pay, and larger charges can be issued as SADAD bills. Collections reconcile automatically against each unit, property and legal entity in your group.
Collections that reconcile across a multi entity portfolio.
Service charges, rent instalments, facility fees and contractor recharges generate electronic invoices that meet Fatoora requirements, produced through your ERP or a compliant invoicing provider. The platform stores the invoice reference against each payment, so audits do not mean searching three systems.
Tax invoicing handled as part of every transaction.
Jointly owned buildings in the Kingdom are organised through owners associations, regulated by REGA and registered through the Mullak platform. Our governance module covers notices, general assembly agendas, electronic votes, budgets, contributions and minutes, with records kept in a structure the association manager can reconcile with Mullak.
Associations run their affairs transparently between meetings.
For rented units, the platform stores lease dates, tenant details and the Ejar contract reference, and uses them to drive move in, renewal reminders, rent schedules and move out inspections. Your leasing team keeps working in Ejar for registration while the app handles daily resident life.
Lease events trigger the right actions automatically.
Resident issued QR passes, recurring passes for drivers and domestic workers, contractor access windows and plate registration, all checked by guards on a tablet or passed directly to compatible barrier systems. Each property sets its own rules from the same central configuration.
Consistent security standards at every gate you manage.
Residents report faults, technicians work from a mobile app, and planned maintenance runs on schedules per asset. Service level targets, contractor assignment and parts usage are tracked per property, so head office can compare performance between cities and between maintenance contractors.
Comparable maintenance performance across the whole portfolio.
Residents and staff can see dates in Hijri or Gregorian, with Ramadan, Eid and national holiday timings applied to facility hours, office hours and collection reminders automatically. Lease and invoice dates stay consistent in both systems, which avoids the confusion that comes from converting by hand. Notices and facility bookings, including family and ladies sessions, follow the same calendar settings.
Dates and opening hours that match how residents actually plan.
Operators housing pilgrims or seasonal staff in Makkah and Madinah face sharp peaks around Hajj and Ramadan. A seasonal mode handles group check in by travel company or employer, room allocation by group, multilingual notices and rapid turnover inspections, then switches back to normal operation when the season ends.
Peak seasons handled with the same platform as the rest of the year.
Head office sees occupancy, collections, open requests, satisfaction and security events across all cities, while each site team sees only its own property. Personal data access is limited by role and logged, and hosting location is set to meet the PDPL and your clients' requirements.
Portfolio reporting without exposing residents' data to every user.
Who this is for
Community management in Saudi Arabia is no longer just a compound office with a guard book. Housing programmes under Vision 2030 have brought large developers, professional operators and regulated owners associations into the market, and each of them needs software that scales beyond a single address. These are the organisations we build for at national level, with the city specific detail handled in configuration. Smaller single property operators are welcome too; the same building blocks scale down to one compound or tower when that is all you run.
National developers build communities in several cities at once, in Riyadh, Jeddah, the Eastern Province and the holy cities among them. Each project needs sales handover, snagging, warranty and then long term community management. One platform with a shared design and data model lets every new community launch faster, while still feeling local to the people who live there. Buyers also see one consistent brand experience whichever city they buy in, which supports the developer's reputation across the Kingdom.
Design the handover to operators and associations from day one.
Companies that run compounds, residential towers or staff housing in more than one region need consistent standards, comparable reporting and central control of payments and invoicing. A multi property platform gives them that, with site teams working on their own property and head office seeing the whole picture without asking for spreadsheets. New acquisitions can be onboarded by importing units and residents rather than starting a fresh project.
As more jointly owned buildings register associations, professional association managers are taking on dozens of buildings at once. They need governance, contributions, contractor management and owner communication for each association, kept strictly separate. A platform built for that model lets one manager serve many associations properly. Owners see only their own association, and the manager sees all of them from a single login.
Separation between associations is a design requirement, not a setting.
FM companies, staff accommodation providers and seasonal housing operators in Makkah and Madinah work for many clients under service level agreements. They need work orders, occupancy, client portals and SLA reporting across locations. We build platforms that carry each client's branding where needed and report against each contract's targets. Clients log in to check progress against their contract instead of waiting for a monthly report.
How we work together
National programmes usually begin with a fixed scope platform core and pilot, followed by a dedicated team that handles rollout and new modules. Smaller operators can take a fixed scope build and a support retainer. Cost is driven by the number of property types, user roles and integrations, the number of cities in the first rollout, hosting and security requirements, and whether gate hardware is involved. Our team of 80+ across Riyadh, Dubai and Karachi covers design, development and support, and we explain each cost driver before any quote. Support after rollout includes monitoring, security patches, store updates and a regular release cycle agreed with your product owner.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We build cross platform mobile apps and a web based admin system on a cloud architecture that can be hosted in Saudi data centres. Integrations follow your existing ERP, accounting, access control and CRM, with documented APIs so your own team can extend the platform later.
01Mobile
02Data and cloud
03Marketing and tracking
Data protection, payments regulation, tax invoicing and real estate rules.
The PDPL governs resident personal data and is supervised by SDAIA. Payments must run through a provider operating under SAMA rules. Invoices must meet ZATCA's e-invoicing requirements. Owners associations fall under REGA's framework, and organisations in certain sectors must follow NCA cybersecurity controls. We map these duties during discovery so they shape the architecture instead of being patched in before launch.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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