Services · Ecommerce development · Customer loyalty subscription sites
Codeeo takes on customer loyalty subscription website development in Riyadh for software companies that sell points, stamps, cashback and membership tools to cafés, retailers, gyms and restaurant groups. We build the Arabic first pricing pages, plan checkout, mada and card billing, ZATCA compliant invoices and the account area where a merchant upgrades, adds branches or changes card details. The aim is simple: a café owner in Al Malqa and a procurement lead in KAFD can both become paying customers without waiting for your sales team.
Riyadh is where many Saudi software vendors, investors and head offices sit, so buyers here compare products quickly and expect to see the price logic before they book a demo. Our team in Riyadh can run discovery at your office or ours, then build the site in short, reviewed stages.
200+ companies servedFrom a first store to an ADX listed developer
What the subscription site handles
A loyalty vendor in Riyadh usually sells two ways at once. Small merchants in Al Yasmin, Al Nakheel or the Olaya towers want to pick a plan and pay today. Large groups with dozens of branches want a quote, a purchase order and an annual invoice. Most subscription sites only handle the first case and leave sales to chase the second by email.
We build both paths on the same billing core, so a self serve plan and a negotiated contract produce the same kind of subscription record, the same tax invoice and the same entitlements inside your loyalty platform. That matters when finance closes the month, when support checks why a merchant cannot add a branch, and when you report recurring revenue to investors. Each capability below is something we scope, design and test with your own plans, not a template feature list.
Loyalty software is rarely priced per user. We model the units your merchants understand, such as branches, active members, campaign messages or POS connections, and present them in Arabic and English with monthly and annual toggles that recalculate as the merchant adjusts the numbers.
Merchants see what they will pay for their own setup before they ever speak to sales.
Your sales team builds a quote inside the admin, sends a link, and the buyer accepts it with company details, commercial registration and VAT number. The accepted quote becomes a live subscription with the agreed terms, so nobody retypes a contract into the billing system.
Enterprise deals close in the same system that bills them.
Checkout runs through a SAMA licensed gateway you choose, with mada, Visa, Mastercard and Apple Pay where the gateway supports them. We confirm which methods allow stored credentials and merchant initiated renewals before design, because that decides how renewals are collected.
Renewals are collected by the method your merchants already use.
Each payment, upgrade credit and refund produces a tax invoice or credit note in Arabic, with English alongside, cleared or reported through Fatoora according to your integration phase. Invoices carry the buyer's VAT number for business customers and land in the merchant's portal immediately.
Finance stops issuing invoices by hand at month end.
When a merchant opens three new branches mid cycle, the site calculates the prorated charge, takes payment and raises the matching invoice. Downgrades take effect at renewal or immediately, depending on the rule you set.
Plan changes stop turning into support tickets.
Failed renewals trigger a retry schedule, Arabic and English emails, WhatsApp reminders if you use them, and an in portal banner. Access to premium features pauses at a point you define rather than cutting off a merchant's customers mid campaign.
Fewer merchants lost to an expired card.
Owners and finance staff log in to see their plan, usage against limits, invoices, payment methods and renewal date. Role based access means a branch manager can view usage without seeing billing details.
Merchants answer their own billing questions.
The moment a subscription starts, changes or lapses, the site updates your platform through its API: branch limits, member caps, message credits and feature flags. We add reconciliation jobs so the two systems never drift apart quietly.
What a merchant pays for and what they can use always match.
New merchants register with their commercial registration number, VAT number and billing contact, and the site checks the format before the first charge. You decide whether new accounts go live immediately or wait for a quick review by your team, which helps when trial abuse or duplicate accounts have been a problem.
Every invoice goes to a correctly identified business from day one.
Monthly recurring revenue, churn, expansion from upgrades and failed payment recovery, broken down by plan and city. Data exports cleanly to Power BI or your finance tool for board packs.
Recurring revenue numbers you can defend in a funding round.
Who this is for
The common thread is a loyalty product that already works for merchants, sold through a process that has not kept up. Some teams invoice manually from a spreadsheet. Some use a global billing tool that cannot produce Saudi tax invoices. Some have a marketing site that explains the product well but ends at a contact form. Here is how we approach each starting point, and where we would advise against building anything yet.
Your first fifty merchants signed through founder calls and pay by bank transfer against invoices someone prepares each month. That worked early, but it does not scale and it hides churn. We move existing merchants onto saved payment methods, set up proper subscriptions and open self serve sign up for new ones, keeping the transfer option for customers who insist on it.
We migrate existing customers before opening public sign up.
Loyalty sits beside your point of sale, inventory or ordering product, and merchants should be able to add it to an existing account. We build the add on purchase inside your current customer area, link it to the same billing account and invoice it with their existing plan, so finance sees one customer rather than two. Your account managers can also bundle loyalty into renewal conversations, because the portal shows exactly which modules each merchant already pays for and which ones they have not tried.
Your buyers include restaurant groups, mall operators and companies with procurement departments. They need quotes, purchase order numbers on invoices, annual prepayment and named billing contacts. We build the enterprise path first and add self serve for smaller merchants once the contract flow is solid. Annual contracts often include price reviews, extra branches added mid term and separate billing for each brand in a group, and the portal handles all three without a spreadsheet on the side.
Procurement requirements are captured in discovery, before design starts.
You already sell loyalty software in another GCC country and have opened in Riyadh. Your current billing does not handle Fatoora, Arabic invoices or mada. We build a Saudi billing setup that sits alongside your existing one, with shared reporting, rather than forcing one system to do everything badly. Pricing in riyals, Arabic plan names and Saudi payment methods then sit in their own catalogue, while your leadership still sees one consolidated revenue view across countries.
How we work together
Most loyalty vendors start with a fixed scope build covering the pricing site, checkout, billing portal and ZATCA integration. Once live, many keep a small retainer for new plans, pricing experiments and gateway changes, because subscription businesses change their packaging often. Vendors with a larger roadmap sometimes take a dedicated team that works inside their product organisation. Cost depends on how many plan types you sell, whether enterprise contracts and self serve both need building, the number of systems to integrate and how much customer history must be migrated. Codeeo has delivered 200+ projects across the UAE and the US and is rated 4.7 from 23 Google reviews, and we price each subscription build from its own written scope rather than a package.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We choose the stack to fit your product. Often that is Next.js for the site, a proven subscription billing engine or a Laravel billing service, a SAMA licensed gateway and a certified Fatoora integration, all hosted where your data residency review points.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends mostly on billing complexity, not page count.
A site with a few self serve plans and one gateway moves faster than one that also handles enterprise quotes, purchase orders and migration of existing merchants. The Fatoora integration route and your gateway's onboarding can also set the pace. We give you a written timeline after discovery, once these are known, and we break the build into stages so pricing pages can go live while the portal is still being finished.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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