Services · Website development · Customer loyalty websites
We provide customer loyalty website development in Jeddah for mall operators, fashion and beauty retailers, hotel groups and dining brands whose customers range from long time residents to visitors in the city for a few days. The website explains the programme, lists every partner from the Corniche to Tahlia Street, publishes seasonal offers, and takes partner and corporate enquiries, all in Arabic and English with extra languages where your visitors need them.
Jeddah is a gateway city. Many people who could join your scheme arrive through the airport or the port, stay briefly, and leave. A clear programme website lets them understand the offer in a minute and join before they move on, while residents get the depth they need to stay engaged all year. The same site also gives partner businesses a clear reason to join the network.
200+ companies servedFrom a first store to an ADX listed developer
What we build
Most loyalty websites are written for one kind of reader: a local customer who visits every week. Jeddah does not work that way. A mall on the northern Corniche serves families who live nearby, Saudi visitors from other regions on a summer break, Umrah travellers passing through on their way to or from Makkah, and business travellers in for a few nights. Each of these groups asks a different first question.
Our approach to customer loyalty website design in Jeddah starts with those questions. Residents ask how tiers work and what they get for staying. Short stay visitors ask whether joining is worth it if they leave on Friday. Partners ask how many people they will reach. The site answers each group on its own path, in the languages your audience reads, and keeps the content easy for your team to change when the season shifts.
The home page splits early between residents and visitors. Residents see tiers, partner breadth and long term benefits. Visitors see what they can earn and redeem during a short stay, whether points carry over to their home city, and how to join in a minute from a phone. The split is set by a simple choice on the first screen, not by guessing from location data.
Each reader finds their answer without wading through the other's.
Arabic and English are the base. Where your member data shows strong visitor groups, we add landing pages in further languages, such as Urdu, Indonesian or Malay, with the programme basics translated by people who speak them, not by a plugin on the fly. Each extra language gets its own URL so it can rank on its own.
Visitors understand the scheme in the language they read best.
Partners listed by area, including Al Balad, the Corniche, Al Rawdah, Al Zahra and the malls in the north, with filters for dining, fashion, hotels and attractions. Each listing shows whether points can be earned, redeemed or both. Listings link to directions, so a visitor in a taxi can head straight to the right entrance.
Members plan where to use their points across the city.
For mall operators, a hub that lists every participating tenant, current mall wide campaigns, events and parking or family information, connected to the tenant records your leasing team already keeps so the hub stays accurate when stores change. Mall hubs can also carry pages for gift cards and parking validation if the programme includes them.
One trusted page for every rewards question inside the mall.
Reusable layouts for summer, Ramadan, the Eids, National Day and Founding Day, with fields for dates, participating stores and the Ministry of Commerce discount licence reference when a price discount is part of the campaign. Expired campaigns move to an archive page so links shared on social media still work.
Your team launches each season from a template, not a blank page.
Pages that explain earning on hotel stays and attraction visits, with an enquiry route for hospitality partners on the waterfront and near the airport who want to offer points to their guests. Hotel partners receive a short web page they can link from their own booking confirmations.
Partnerships that bring visitors into the programme at check in.
A short web flow that sends visitors to your existing registration, app download or digital wallet card, with QR codes on printed material in stores pointing to the right language page. Printed QR codes carry campaign tags, so you can see which store display brought each sign up.
Fewer people lost between seeing the sign and joining.
Light pages, compressed images, a content delivery network with Saudi edge locations where available, and Core Web Vitals monitoring, so the site loads well on a crowded mall network or a phone on roaming. Video and large imagery load only when needed, which keeps the first view light.
Pages open quickly where members actually stand.
Arabic and English URLs, hreflang, structured data and a sitemap that includes each partner and campaign page, plus Google Business Profile guidance for participating branches across Jeddah. Each participating branch gets its own page with hours, location and the rewards it offers.
The programme shows up when people search for it, in either language.
Consent capture for analytics and marketing, a privacy notice written to the Personal Data Protection Law, and forms that collect only what the programme needs, with access limited to named staff. Form submissions are stored for an agreed period and then removed.
Member trust protected from the first form.
Who this is for
Codeeo works as a customer loyalty web development company for Jeddah brands remotely from our Riyadh, Dubai and Karachi teams. Discovery, design reviews and launch planning run by video call, with shared boards for every decision. The four situations below cover most of the Jeddah programmes we see, and each starts from a different problem.
Large malls such as Red Sea Mall and Mall of Arabia in the north of the city depend on tenants joining a mall wide programme. The website has to sell the scheme to shoppers and to tenants at the same time. We build a shopper section and a tenant section on one platform, with leasing data feeding the directory so the tenant list never drifts out of date. We also plan how tenant offers appear during big mall events so the directory does not become cluttered.
Shoppers and tenants served from one source of truth.
Boutiques and beauty brands on and around Tahlia Street often run tiered programmes with private events and early access. Their sites need a premium feel, clear tier benefits and careful wording on exclusivity. We design pages that look the part and still load quickly on a phone held in a fitting room queue. Tier pages can be gated behind member sign in where the brand prefers to keep some benefits private.
Hotel and serviced apartment operators serving Umrah transit guests and business travellers want guests to join during a short stay. We build pages that explain stay rewards, partner dining and how points travel to the group's properties in other Saudi cities, with enquiry forms for corporate travel managers. Arabic and English booking enquiries from travel managers are routed to the right sales person automatically.
Built for guests who stay a few nights.
Restaurant and café brands along the Corniche and in the newer districts want visit based rewards that make sense to both a family that comes every week and a tourist who comes once. The site explains both, lists branches with reliable hours, and routes catering and franchise enquiries away from member support. Waterfront branches can show sea view seating, family sections and late evening service, the details diners compare before choosing a table.
How we work together
Most Jeddah brands begin with a fixed scope website, then move to a retainer that covers seasonal templates, new partner pages and SEO work. Groups with several properties or malls sometimes take a dedicated team. Custom customer loyalty website development in Jeddah costs more when the site carries extra languages, a large partner directory, live data from a leasing or points system, or several approval layers. We set out each of these drivers clearly in the proposal so you can phase them. A retainer can also cover monthly checks on the partner directory, so closed or moved stores are caught before members notice them.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We build with a headless CMS and a fast front end where multilingual SEO and speed matter, or WordPress where your team already uses it. Integrations with your CRM, points platform and leasing system run through their published APIs, and hosting location is agreed with you during discovery. Staging copies let your team preview every seasonal change before it goes live.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
Yes, because visitors decide quickly and the website is where they decide.
A visitor who sees a sign in a mall or a card at hotel check in will search the programme before joining. If the site is slow, English only or vague about short stays, they do not join. A clear visitor path with honest answers about earning, redemption and expiry turns those brief encounters into members, and many of them return on their next trip. Visitor pages also explain clearly what happens to unused points after they leave the city.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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