Services · Website development · Customer loyalty websites
Codeeo offers customer loyalty website development in Riyadh for retail groups, café and restaurant chains, entertainment venues and corporate benefit schemes that run a rewards programme. We build the public home of the programme: clear pages on joining, earning and redeeming, a branch and partner finder, offer pages that respect Ministry of Commerce rules, partner enquiry routes, and an Arabic first site that ranks in Saudi search and loads quickly on a phone in a queue.
The points engine and the app may already exist. What many Riyadh programmes lack is a website that explains the scheme properly, answers member questions before they reach your call team, and gives partner businesses a reason to sign up. That is the gap this work closes, without touching the systems that already run well.
200+ companies servedFrom a first store to an ADX listed developer
What the site includes
A loyalty website has two audiences. Members want to know how to join, what a point is worth, where they can use it and what happens when it expires. Partner businesses want to know what joining costs them in effort, how settlement works and who to call. Riyadh adds a third pressure: the capital is where most national brands are headquartered, so the programme site is often read by marketing, finance and legal teams before it is ever read by a member.
We plan the information architecture around those readers. Customer loyalty website design in Riyadh has to work in Saudi Arabic first, with English as a full second language rather than a translation layer, and it has to stay accurate as tiers, partners and seasonal offers change. The parts below are the ones we build most often, ordered by how a member usually meets them.
Plain pages on joining, earning, tiers, redemption, expiry and transfers, written in Saudi Arabic and English with worked examples instead of legal phrasing. Each rule lives in one place in the CMS, so a change to the earn rate updates every page that mentions it. A short comparison table shows what each tier gives at a glance.
Members understand the scheme without calling your contact team.
A searchable map of participating branches and partners across Riyadh districts such as Olaya, Al Malqa, Hittin and Al Narjis, filtered by category, earn or burn, and opening hours. Partner records feed local SEO pages so each location can be found in search.
Members find where to use points, and each branch earns search visibility.
The website hands members to your existing member portal or app for registration and balance checks, with deep links, clear prompts and a fallback for people who prefer the web. We do not duplicate the points engine; we connect to it.
Fewer abandoned sign ups between the website and the app.
Templates for double points weekends, Riyadh Season tie ins, Founding Day and National Day campaigns, each with start and end dates, eligible branches and space for the discount licence reference your team obtains through the Ministry of Commerce sales platform when a price discount is involved. Expired offers move to an archive automatically.
Campaigns launch quickly and stay within the rules.
A section for businesses that want to join: benefits, requirements, settlement basics and a qualifying form routed to your partnerships team in the CRM. Stronger leads can book a meeting directly from the page. The form asks for commercial registration details, branch count and category, so your team can prioritise.
Partner leads arrive qualified and assigned.
Pages for employers in areas such as King Abdullah Financial District who want staff rewards or benefit tiers, with a separate enquiry path and content that HR and procurement teams can share internally. Downloadable summaries help HR present the scheme to managers.
A second revenue route that is easy for corporate buyers to evaluate.
An editing system where your marketing team updates offers, partners and FAQs in both languages, with draft, review and publish steps so legal or compliance can approve terms before they go live.
Your team publishes changes without waiting for developers.
Clean URLs in both languages, hreflang, structured data for organisations, offers and FAQs, XML sitemaps and internal links between offers, partners and branch pages, so the programme ranks for its own name and for the categories members search.
Members reach the programme through search, not only through the app store.
A consent banner that records choices, analytics configured to respect them, a privacy notice written to the Personal Data Protection Law, and data requests routed to the right owner. Hosting location is agreed with you in discovery.
Tracking that your legal team can defend.
A searchable help section for missing points, expired rewards, lost cards and account changes, with a short form that collects the receipt details, branch and date your support team needs. WhatsApp and phone routes are shown during staffed hours, and every request lands in your CRM with a category already set.
Support tickets arrive complete, and repeat questions fall.
Who this is for
A loyalty website in Riyadh is rarely a standalone project. It usually sits beside a points platform, a mobile app, a POS estate and a CRM that already exist. Codeeo, a customer loyalty web development company in Riyadh as well as Dubai and Karachi, meets your team in person during discovery, reviews what each system already does, and scopes the website around the gaps rather than rebuilding what works. The result is a site that fits the stack you already pay for and a team that knows where each piece of programme data comes from.
Groups that run fashion, electronics or grocery banners under one points scheme need a site that explains shared earning without confusing each brand's customers. We build a programme hub with brand sections, a combined partner finder and consistent terms, while each brand keeps its own look on its pages. We also plan how partner brands outside the group appear, so a fuel station or cinema partner does not look like one of your own banners.
One set of rules, several brand voices.
Coffee and dining brands with branches spread from the north of Riyadh to the older districts in the south want members to understand stamps, tiers and birthday rewards in seconds. The website does that job and pushes visitors to order or join, with clear routes for catering and franchise enquiries kept separate. Branch pages carry their own opening hours for Ramadan and regular months, which is where most member complaints start when the information is wrong.
Cinemas, family entertainment centres and venues that peak around Riyadh Season need campaign pages that can go live quickly, partner listings for nearby dining, and content that explains how event tickets and points interact. We build templates your team can reuse each season. Venue pages can also show accessibility details, parking and family information, which families compare before choosing where to spend a weekend.
Built for peaks, not only for launch day.
If the current programme site was built years ago, has broken partner listings or no Arabic SEO, we audit it, keep the URLs that rank, map redirects for the rest and move content into a CMS your team can actually manage. We benchmark the old site's search traffic first, so after launch you can see what moved and why.
How we work together
Most programmes start with a fixed scope build covering the core pages, partner finder and CMS. After launch, a monthly retainer keeps campaign pages, SEO and integrations moving. Larger groups running several brands sometimes add dedicated developers who sit with their digital team in Riyadh.
Custom customer loyalty website development in Riyadh is priced on what the programme really needs. The main cost drivers are the number of page types, the depth of Arabic and English content, how many partner and branch records the finder holds, which systems the site connects to, and how many approval steps sit between a draft and a published page. Each driver is explained in the proposal so you can decide what belongs in the first release and what can follow.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We choose the stack to suit your content team and existing systems: a headless CMS with a Next.js front end where speed and bilingual SEO matter most, or WordPress when your team already knows it. Forms connect to your CRM, and the partner finder reads from the source your partnerships team already maintains. Hosting and data location are agreed during discovery.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends on content readiness, integrations and approvals.
A site with programme pages, a partner finder and a CMS moves faster when terms and partner data are ready. Integrations with a points platform, a CRM or a member portal add time, and so do legal reviews of published rules. We agree the order of work in discovery and write the dates into the scope before design starts, so your marketing calendar can plan around them. If the programme has seasonal peaks, we plan the content for those first, because a campaign page launched late is a campaign lost.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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