Services · Ecommerce development · Dental clinic booking sites

Online booking and payment for dental clinics across Dammam, Khobar and Dhahran.

Codeeo delivers dental clinic booking website development in Dammam for independent practices, specialist centres and groups whose patients move between Dammam, Al Khobar and Dhahran every day. We build the website where patients book by branch, treatment and dentist, pay online with mada, cards or Apple Pay, or charge the visit to an employer account, plus the admin system your reception uses to manage schedules, invoices and refunds.

Eastern Province patients rarely think in terms of one city. Someone may live in Dammam, work in Dhahran and prefer a branch in Khobar on their way home. The booking site should make that choice easy and keep payment rules consistent wherever they book. Wherever they book, their history and payments stay in one account.

Built for
Dental practices, specialist centres and dental groups in Dammam and the wider Eastern Province metro.
Typical timeline
Scope and release dates are set in writing after discovery calls by video with your clinic and finance leads, never before.
What you own
The site code, admin system, domain, payment gateway account, employer billing records and patient booking data, all in accounts your clinic controls.
Rated
4.7 / 5 from 23 Google reviews

200+ companies servedFrom a first store to an ADX listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

Platform features

Built for shift patterns, employer billing and three cities on one map.

Dammam's working population includes many people on rotating shifts in industry, logistics and the port, alongside office staff and families. Their free time does not always fall in the evening, and their dental care is often paid partly or wholly by an employer or an insurer arranged through work. A booking site built for a Riyadh office crowd misses much of that.

So the features we build for Dammam clinics start from how patients actually pay and when they can actually come. The calendar can surface early morning and midday slots for shift workers. Checkout can route a booking to an employer account instead of a personal card. Branch selection works across the whole metro rather than treating Khobar as a different market. Every feature below is configured in the admin system, so your team adjusts it as staffing and contracts change, without a developer.

Explain your project
  • Metro wide branch picker

    Patients see branches in Dammam, Al Khobar and Dhahran on one map with the next free slot for their chosen treatment at each. Filters cover dentist, language spoken and whether the branch treats children, so the choice reflects both distance and availability. Each branch page also carries parking notes and the main road it sits on, which helps patients crossing between the cities.

    Patients book where they will actually be that day.

  • Shift friendly scheduling

    Your rota can open mornings and midday blocks that suit people coming off night shifts. Patients can save a preferred time band, and when a matching slot is released by a cancellation the site notifies them first by SMS or WhatsApp. Patients who work fixed rotations can book recurring check ups months ahead in their usual time band.

    Off peak chairs filled by patients who need off peak times.

  • Employer and corporate accounts

    Where your clinic has agreements with companies, their employees verify with a work email or company code and book under that agreement. The visit is billed to the employer on a monthly statement, and any amount the employee owes personally is collected at checkout. Agreements can differ by company, so one employer covers check ups only while another covers a wider list.

    Corporate patients book without paperwork at the desk.

  • Online deposits and prepayment

    Payments go through a SAMA licensed gateway supporting mada, Visa, Mastercard, Apple Pay and STC Pay. You decide which treatments need a deposit, which are prepaid and which are paid at the clinic, and the policy appears on screen before any payment. Tabby or Tamara instalments can be offered on larger treatment plans once your clinic is approved by either provider.

    A clear payment rule for every treatment type.

  • Visitors from Bahrain

    Some patients cross the King Fahd Causeway for treatment. They can pay with cards issued in Bahrain or elsewhere, and the booking confirmation explains what to bring and how to find the branch. Cancellation windows can be set separately for cross border bookings. Visitor details are kept to the minimum needed to treat and invoice them.

    Visitors arrive prepared and with payment already settled.

  • Company invoices under ZATCA rules

    Patient receipts and employer statements are issued as e-invoices that meet ZATCA Fatoora requirements, with the company's VAT number where a business is billed. Your accountant agrees the VAT treatment for each patient type, and the system applies it consistently.

    Employer billing that passes audit without manual fixes.

  • Family bookings in one checkout

    A parent books check ups for the whole family in consecutive slots, chooses a dentist who sees children and pays once. Reminders go to the parent, and each family member still has a separate booking record for the clinic. Siblings can be booked with the same dentist so children feel at ease.

    One visit for the family, one payment, separate records.

  • Cancellation and refund control

    Patients reschedule from their confirmation link. Inside your notice period the deposit moves to the new slot; outside it, your policy decides. Refunds return to the original card or credit the employer account, approved by a named staff member and recorded. Patients receive an email showing exactly what was refunded and when.

    Refunds handled the same way at every branch.

  • Insurance information up front

    Insured patients add their insurer and member number during booking so reception can check eligibility through the practice system, which links to NPHIES, before the appointment. The website never states what a policy will pay.

    Fewer coverage disputes at the reception desk.

  • Group dashboard

    Owners compare bookings, deposits, employer billing and no shows across the three cities, by branch and dentist, with exports for finance. Reports can be filtered by employer to show how each corporate agreement is used.

    One view of the whole group's booking income.

Who this is for

Four Eastern Province practices this suits.

The Dammam metro mixes established residential districts, newer suburbs, industrial employers and a steady flow of visitors from across the causeway. Dental practices here serve very different patients from one branch to the next. The four profiles below are the ones most likely to see a quick return from a booking and payment platform, and each starts with a different set of features in its first release.

01

A clinic with many corporate patients

Practices that hold agreements with employers spend a lot of reception time checking who is covered and sending statements. Employer accounts on the booking site move that work online: employees book under their company, the clinic bills monthly with proper e-invoices, and reception sees at a glance whether a patient owes anything personally before treatment starts. Monthly statements can be reviewed in the admin system before they are sent, so disputed visits are resolved first.

Employer billing first, personal payment second.

02

A group with branches in more than one city

A group running clinics in Dammam and Al Khobar needs patients to move between branches without starting over. One patient account, one booking engine and shared rules let a patient book in Khobar this month and Dammam next, while each branch keeps its own dentists, hours and local policies. Owners see combined figures without collecting spreadsheets. Branch managers can still set local exceptions, such as a dentist who works only one city on certain days.

Shared accounts, branch level control.

03

A family practice in a residential district

Neighbourhood clinics in established Dammam districts know their patients by name, yet still lose hours to phone bookings and missed appointments. Family booking, reminders to parents and small deposits for long appointments recover much of that time. The dental clinic booking website design in Dammam keeps the screens simple for older patients and parents booking quickly on the phone. Large buttons and plain wording help patients who are less comfortable with online forms.

Simple screens, fewer calls.

04

A specialist centre accepting referrals

Endodontic, orthodontic and oral surgery practices receive patients referred by general dentists. The site can offer a referral booking path where the referring practice or the patient books a consultation slot reserved for referrals, attaches the referral letter and pays any consultation deposit, so the specialist sees the case details before the first visit. The specialist can also return a short note to the referring dentist after the consultation, if your process allows it.

Referrals arrive with the paperwork attached.

Six stages to a booking platform the whole metro can use.

  1. 01Discovery by video callWe meet your managers, reception leads and finance by video call to map branches, rotas, employer agreements, payment rules and the practice software in use. Employer contracts are reviewed too.
  2. 02Written booking specificationEvery treatment, payment route and cancellation outcome is written into a specification you sign off, including how employer billing and personal top ups work.
  3. 03Design for Arabic and EnglishArabic right to left screens are designed first and English follows, with large tap targets and short forms tested on a range of phones.
  4. 04Build and integrationBooking engine, gateway, e-invoicing, employer accounts and admin system are built and tested together against your real rules and test payments.
  5. 05Branch by branch rolloutWe open booking at one branch, review results with your team by video call, then switch on the other cities one at a time. Each city goes live only when reception there is ready.
  6. 06Support after launchNew employer agreements, branches and treatments are added on a support plan, with regular reviews of booking and refund data.

Technology

What we build this with.

We pick the technology around your practice software, gateway and in house skills: typically a framework such as Laravel or Next.js with an editable CMS, hosting placed to suit your health data decisions, and integrations documented so another team could maintain them. Your team edits branch pages, dentist profiles and treatment content directly.

01Web

  • React
  • Next.js
  • TypeScript
  • Node.js
  • Laravel
  • WordPress

02Commerce

  • Shopify Plus
  • WooCommerce
  • BigCommerce
  • Headless storefronts

03Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

04Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions Dammam clinics ask about booking and payments online.

Discovery comes first, and the build estimate follows from it.

We do not quote before we understand your branches, rules and integrations. Effort grows with the number of cities and branches, employer agreements, payment methods, invoicing complexity, practice software integration and how much Arabic and English content is needed. After discovery you receive a written scope with each feature listed, so you can choose what launches first and what follows. A single branch clinic with straightforward rules is a far smaller project than a group billing several employers across three cities.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews