Services · Ecommerce development · Dental clinic booking sites
Codeeo handles dental clinic booking website development in Riyadh for private dental centres, specialist practices and groups with branches across the north and centre of the city. We build the public site where patients pick a treatment, a branch, a dentist and a time, pay a deposit or the full fee with mada or Apple Pay, and receive a ZATCA compliant invoice, plus the admin panel your reception team uses to manage chairs, rotas, refunds and cancellations.
The site handles scheduling and money, not clinical judgement. Treatment advice stays with your licensed dentists. What the website changes is how many evening slots get booked without a phone call, how many no shows you recover through deposits, and how much reception time goes back to patients in the chair.
200+ companies servedFrom a first store to an ADX listed developer
What the booking site handles
Most Riyadh patients look for a dentist on their phone after work, often late in the evening, and most clinic websites still send them to a phone number that nobody answers at that hour. A booking site closes that gap. It shows real availability by branch and dentist, takes payment where your policy asks for it and confirms the slot on the spot.
The hard part is not the calendar widget. It is the rules behind it: how long a root canal session blocks a chair compared with a check up, which dentists see children, which treatments need a consultation first, how much notice a patient must give to cancel, and what happens to a deposit when they do. We map those rules with your clinic manager and reception leads during discovery, then build them into the site so the website enforces the same policy your front desk would. Everything below can be switched on per branch, so a smaller clinic in Al Arid and a flagship in Olaya can share one platform while keeping their own hours and rules.
Patients start from what they need: a check up and clean, a whitening consultation, an orthodontic assessment, a child's first visit. Each treatment carries its own duration, preparation notes and eligible dentists, so the calendar only offers slots that actually fit the procedure and the chair.
No more double booked chairs or slots too short for the treatment.
Your admin panel holds each dentist's working pattern by branch, split shifts, leave and conference days, plus room and chair constraints such as the one surgery with the panoramic X ray. Change a rota once and every affected slot on the website updates immediately.
Reception stops editing three calendars when a dentist swaps branches.
You decide which treatments need a deposit, which need full prepayment and which are pay at the clinic. Patients see the policy before they pay. Deposits are recorded against the appointment and offset automatically on the final bill at reception.
Fewer empty evening slots from patients who never meant to come.
We connect a payment gateway licensed by SAMA, so patients pay with mada debit cards, Visa and Mastercard, Apple Pay and STC Pay. Where your clinic is approved by Tabby or Tamara, larger treatment plan payments can be split into instalments at checkout.
Patients pay with the methods they already use every day in Riyadh.
Patients reschedule from a link in their confirmation without calling. Your cancellation window decides whether the deposit moves to the new slot, is refunded to the original card or is kept. Refunds are triggered from the admin panel and logged with the staff member who approved them.
Refund disputes settled from a clear record, not memory.
Every online payment produces a tax invoice that follows ZATCA e-invoicing (Fatoora) requirements, with the QR code and the fields your accountant needs. VAT treatment can differ between Saudi citizens and other patients, so the logic is configured with your finance team rather than guessed.
Online payments reconcile with your books without retyping.
Confirmations and reminders go out by SMS, email or WhatsApp Business, in Arabic or English depending on the patient's choice, at the intervals you set. A reminder can ask the patient to confirm or release the slot, which then reopens on the website for someone else.
Released slots get rebooked instead of sitting empty.
Insured patients enter their insurer, policy and member number while booking, so your team can check eligibility through your practice system, which connects to NPHIES, before the visit. The site never promises cover; it simply makes sure the information arrives before the patient does.
Fewer surprises at the reception desk about what insurance pays.
Where your dental practice management software exposes an API, bookings, patient details and payments flow into it directly. Where it does not, we agree a practical bridge such as a structured daily export, so nobody retypes appointments from the website.
One source of truth for the day's appointment list.
Managers see bookings by branch, treatment, dentist and channel, deposit income, refunds issued and no show rates, with filters for evenings and weekends when Riyadh demand peaks.
Decisions about hours and staffing based on real booking data.
Who this is for
Riyadh is a large, car dependent city where a patient in Al Narjis will rarely drive to a clinic in Al Malaz for a routine clean. That shapes the booking site: branch choice, travel time and evening availability matter more here than glossy galleries. The four situations below cover most of the clinics that ask us for a booking and payment platform, and each one leads to a different first release.
Groups with clinics in districts such as Al Malqa, Al Yasmin, Hittin and Al Narjis need one website where a patient can compare the nearest branches by the next available slot, not by address alone. We build a single booking engine with branch level rotas, pricing visibility and policies, and give each branch manager their own admin view. Central finance still sees every payment and refund in one place.
One platform, separate branch rules.
Long treatment courses change how booking works. A new patient books and pays for an assessment, then follow up adjustments are scheduled at set intervals by the clinic rather than chosen freely. We build the consultation booking and deposit flow for new patients and a returning patient area where existing patients see and move their next appointment within the window your orthodontist allows.
New patients book freely; returning patients move within limits.
Professionals working in the business districts along the Olaya corridor and King Abdullah Financial District want lunch break and after work slots they can book in a minute. The site can show a fast lane of short appointments and, where your clinic signs employer agreements, let staff of a partner company book under that agreement with company billing instead of personal payment.
Short slots and employer billing, built for a working day.
A clinic opening in a new residential area has no patient list and no habits to protect. That is the right moment to launch with online booking, prepaid introductory check ups and clear cancellation rules from day one. We plan the site alongside your opening, so bookings can start before the doors open and the first weeks of chairs are partly filled.
Launching with booking is easier than retrofitting it.
How we work together
Most clinics start with a fixed scope build for the booking site and payment flow, delivered against dates written into the proposal. After launch, many keep a monthly support and improvement retainer for new treatments, branches and integrations. Larger dental groups planning a wider digital programme can take a dedicated team. Because Codeeo has an office in Riyadh, workshops, pilot days and reception training can happen at your clinic rather than only on video calls.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We choose the stack around your practice software, your payment gateway and who will run the site afterwards: often Next.js or Laravel with a headless CMS, hosted in a Saudi or approved region to fit your data residency decisions. Your team edits treatment pages, dentist profiles and opening hours without a developer.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends on the number of branches, treatments and integrations, and we confirm dates after discovery.
A single clinic with a handful of treatment types and one gateway is a much smaller build than a group with several branches, a practice system integration and instalment payments. We run discovery first, write the scope and the release plan, and only then commit to dates. The pilot at one branch is included in the plan so the timeline reflects real testing with your reception team, not only a launch date.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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