Services · Ecommerce development · Dental clinic booking sites

Dental booking and payment websites that meet Saudi rules from the first release.

Codeeo provides dental clinic booking website development in Saudi Arabia for independent practices, specialist centres and dental groups with branches in several regions. We build the website that takes appointments and payments online, with mada and SAMA licensed gateways, ZATCA e-invoicing, PDPL compliant consent and Arabic first screens, plus the admin platform that lets head office and each branch manage schedules, deposits, refunds and reporting under one set of rules.

A booking site that works for one clinic in one city often breaks when a group grows into a second region. Hours differ, staff differ, payment rules drift. We design the platform so the national rules stay fixed while local details stay editable by the people who run each branch.

Built for
Dental groups, specialist dental centres and independent clinics across the Kingdom, from the largest cities to regional towns.
Typical timeline
The first release, the rollout order for regions and the dates are agreed in writing after discovery; in Riyadh this can be in person, elsewhere by video call.
What you own
All source code, the admin platform, domains, gateway merchant accounts, e-invoicing credentials and every patient booking record, held under your organisation.
Rated
4.7 / 5 from 23 Google reviews

200+ companies servedFrom a first store to an ADX listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

National platform features

The national systems a Saudi dental booking site has to work with.

Every dental clinic in the Kingdom works inside the same national framework. The Ministry of Health licenses private facilities, the Saudi Commission for Health Specialties registers dentists, insurance claims run through NPHIES under the Council of Health Insurance, tax invoices follow ZATCA's e-invoicing rules, payments run through providers supervised by SAMA, and health data falls under the Personal Data Protection Law administered by SDAIA. A booking website touches several of these at once.

What changes from region to region is everything around that framework: opening hours, the mix of insured and self paying patients, languages spoken, pilgrim and visitor traffic in the western region, employer agreements in the east. Our platform keeps the national requirements in shared code that every branch inherits, and puts the local variables into an admin system your managers control. The features below are the building blocks; we choose the first release with you based on how many branches and regions you run today and where you plan to open next.

Explain your project
  • Multi region branch structure

    Branches are grouped by region and city, each with its own hours, dentists, treatments, deposit rules and contact details. Head office sets the defaults; branch managers adjust only what you allow them to. A new branch in a new city is a configuration task rather than a development project. Regional managers can see their own branches together without access to the rest of the group.

    Expansion into a new region without rebuilding the website.

  • SAMA licensed payment gateway

    Dental clinic online payment integration in Saudi Arabia starts with a gateway licensed by SAMA that accepts mada, Visa, Mastercard and Apple Pay, with STC Pay where supported. Tabby and Tamara instalments can be offered on treatment plans once your organisation has its own agreement with them. Settlements from each branch can go to one merchant account or to separate accounts per legal entity.

    Patients in any region pay with the methods they trust.

  • ZATCA Phase 2 e-invoicing

    Online payments produce tax invoices that follow ZATCA's Fatoora rules, connected to your e-invoicing solution so invoices are cleared or reported as your obligations require. VAT treatment for Saudi citizens and other patients is configured with your tax adviser and applied the same way at every branch.

    One compliant invoicing route for the whole group.

  • PDPL consent and data rights

    Health data is sensitive personal data under the PDPL. The booking flow collects the minimum, records explicit consent with a timestamp and the policy version shown, and supports patient requests to access or correct their data. Breach handling steps are documented with your data protection lead. Retention periods are set so booking data is not kept longer than needed.

    Consent records you can produce when SDAIA or a patient asks.

  • Practitioner profiles with registration details

    Dentist profiles show the professional classification issued by the Saudi Commission for Health Specialties, languages, branches and treatments offered. Profiles are managed centrally so a dentist who moves branch appears correctly everywhere, and a profile can be hidden instantly if a practitioner leaves.

    Patients book with confidence in who will treat them.

  • Insurance capture for NPHIES checks

    Insured patients give their insurer and member number while booking. Your practice system, which links to NPHIES, handles eligibility and pre-authorisation before the visit. The website collects and passes on the details; it never tells a patient what their policy will cover. Self paying patients skip these fields entirely.

    Insurance questions resolved before the appointment day.

  • Optional Nafath verification

    For groups that want verified patient accounts, for example before releasing treatment plan payments or high value bookings, sign in can use Nafath through an approved integration. Most clinics keep simple mobile number verification for routine bookings and reserve Nafath for specific steps.

    Stronger identity checks only where they add value.

  • Hijri dates and national calendars

    Booking screens show Hijri and Gregorian dates, Friday and Saturday weekend patterns, and national holidays. Ramadan and Eid schedules are prepared in advance for each region and switch on automatically, so no branch offers a slot it will not open for. Reminders respect prayer times where your clinics close briefly during the day.

    Schedules that match how the Kingdom's year actually runs.

  • Arabic first interface

    Every booking screen is designed right to left in Arabic first, then mirrored into English. Treatment descriptions, policies and reminders are written in both languages by people, not machine translated, so patients read the same commitments whichever language they choose.

    Clear terms for Arabic and English speaking patients alike.

  • Group reporting

    Head office compares bookings, deposits, refunds, no shows and payment methods by region, branch, dentist and treatment, with exports for finance and board reporting. Figures use the same definitions everywhere, so a no show in Jeddah means what it means in Dammam.

    National decisions based on consistent figures from every branch.

Who this is for

Four kinds of Saudi dental organisation we build for.

Private dental care in the Kingdom ranges from single chair practices in regional towns to groups operating in Riyadh, the western region and the Eastern Province at once. Growth in private healthcare under the Vision 2030 health sector programme has pushed many owners to think about booking and payment at a national level. These four situations cover most of the organisations that come to us, and each points to a different starting scope.

01

A dental group entering a new region

A group established in one city that is opening in another needs a platform that will not fork into two websites. We set up the region structure, shared payment and invoicing, and local admin access before the new branches open, so marketing in the new city can send patients straight to live booking on the first day. Patients who already use your clinics elsewhere keep the same account and history.

Build the second region in, not on.

02

A healthcare group adding dental services

Hospitals and polyclinic groups adding dentistry often have a general appointment system that handles dental poorly, with chair time, lab steps and multi visit treatment plans that do not fit. We build a dental booking website that sits alongside the existing patient channels, shares the group's identity and payment accounts, and passes bookings to the systems your group already runs. Booking data can flow into the group's existing reporting so dentistry appears alongside other departments.

Dental booking that fits the wider group.

03

A specialist centre drawing patients nationally

Centres known for orthodontics, implants or complex restorative work attract patients who travel from other regions. These patients need longer consultations, deposits that protect specialist time, clear instructions about travel and timing, and the option to book follow up visits that fit around flights. The dental clinic booking website design in Saudi Arabia for these centres puts consultation booking and payment at the front. Reminders can be timed around the patient's travel date rather than only the appointment.

Out of region patients need certainty before they travel.

04

An independent clinic outside the largest cities

Clinics in cities such as Abha, Tabuk or Buraidah compete on access and trust rather than marketing budgets. A focused booking site with mada payment, reminders and e-invoicing gives a small team the same online convenience a large group offers, without the overhead of a complex platform. It can grow later if the clinic adds branches. Hosting and support are sized to a single site, which keeps running effort modest.

Start small, keep the door open to growth.

How we take a dental booking platform live across the Kingdom.

  1. 01National discoveryHead office, finance, compliance and representative branch managers explain licensing, payment, invoicing and data rules, the practice software in use and the expansion plan. Riyadh sessions can be in person; other regions join by video call.
  2. 02Shared rules and local settingsWe separate what must be identical everywhere, such as consent, invoicing and refunds approval, from what each branch may change, and write it into a signed off specification.
  3. 03Design and content in Arabic and EnglishRight to left Arabic screens and English versions are designed together, with policy wording reviewed by your compliance lead before build.
  4. 04Build, integrate, secureBooking engine, gateway, ZATCA connection, practice software integration and security controls aligned with NCA guidance are built and tested as one system.
  5. 05Pilot region, then rolloutWe launch in one region, review real bookings, payments and refunds with your team, and then switch on further regions in the order you choose.
  6. 06Continuous improvementPayment failures, abandoned bookings and no show data guide a regular cycle of improvements and new branch onboarding.

Technology

What we build this with.

We choose a stack your organisation can own long term: commonly Next.js or Laravel with a headless CMS, hosting inside the Kingdom or in an approved region according to your data residency decision, and documented integrations with your gateway, e-invoicing provider and practice software.

01Web

  • React
  • Next.js
  • TypeScript
  • Node.js
  • Laravel
  • WordPress

02Commerce

  • Shopify Plus
  • WooCommerce
  • BigCommerce
  • Headless storefronts

03Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

04Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions Saudi dental groups ask about booking websites.

Data protection, e-invoicing, payment and health sector rules all apply.

The PDPL governs patient data and treats health information as sensitive. ZATCA's e-invoicing rules govern the invoices produced for online payments. Payments must run through providers supervised by SAMA. Your clinic's Ministry of Health facility licence and your dentists' registration with the Saudi Commission for Health Specialties shape what you present about the clinic and its practitioners. We build to these and agree the details with your compliance and finance leads.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews