Services · Mobile app development · Ecommerce apps
We design and build shopping apps for Jeddah retailers: fashion and abaya houses along Tahlia Street, perfume and oud sellers, date and sweet makers, importers trading through the Red Sea port, and family businesses with roots in the old souqs of Al Balad. The app carries your catalogue, takes payment, arranges delivery and rewards repeat buyers. In a city where your customer might be a Jeddawi family, a resident expat or an Umrah visitor passing through, the store has to serve each of them properly.
Jeddah has always been a trading city, and many of its merchants already sell well face to face. The app does not replace that. It carries the same reputation to customers who would rather order from home, from a hotel room or from abroad before they arrive. It also gives you something a shop counter cannot: a record of who bought what, so the next offer is relevant.
200+ companies servedFrom a first store to an ADX listed developer
What the app can include
Jeddah sits on the Red Sea, a short drive from Makkah, and King Abdulaziz International Airport receives a large share of the Kingdom's Umrah travellers. That gives local retailers two audiences at once: a settled population that shops weekly, and a moving one that wants gifts, prayer items, fragrance and dates for a few days before flying home. A Jeddah store app often needs more languages, more payment options and more delivery addresses than an app built for one stable neighbourhood.
The features below are drawn from what Jeddah traders ask for. Discovery decides which matter for your business, since a perfume house and a grocery importer need very different first releases. We would rather launch with the handful of features your customers will use every week, then add the rest once order data shows what is worth building.
Arabic and English as standard, with optional extra languages such as Urdu, Indonesian, Malay or Turkish for product names and checkout, chosen from the visitors you actually serve. Right to left and left to right layouts are both designed properly, not mirrored at the last minute. Visitors can switch language on any screen.
Visitors buy in a language they read comfortably.
Alongside mada, STC Bank and Tabby or Tamara for residents, the checkout accepts overseas Visa and Mastercard, Apple Pay and Google Pay, so a visitor from Jakarta or Karachi can pay without a Saudi bank account. Currency display can be shown for reference while settlement stays in riyals.
Fewer abandoned baskets from foreign shoppers.
Customers can order before they land and choose delivery to a hotel in Jeddah, or to Makkah where your courier serves that area, with the guest name and booking reference captured at checkout. Staff see these orders flagged so they are packed for hand over at reception.
Gifts waiting at the hotel instead of a trip to the shop.
Gift wrapping, printed message cards and ready made bundles of oud, dates, prayer mats or sweets, priced and stocked as single items. Bundles are easy for your team to change for Ramadan, Eid or wedding season without touching the code. Wedding season sets can be prepared months ahead.
Higher basket value with less effort per order.
Abaya and thobe tailors in Jeddah can take measurements, fabric choices and embroidery notes inside the app, with photos and fitting appointments attached to the order. The workshop sees a clear job card instead of a voice note on WhatsApp. Customers can track each stage, from cutting to final fitting, inside their order.
Fewer remakes caused by lost measurements.
For importers holding goods near the port and in shops around the city, the app reads stock from each location and offers the fastest available option. Items still clearing customs can be sold as pre order with an honest estimated date. Staff see the location of each item at a glance.
You sell what you have, wherever it sits.
Confirmations, dispatch notices and delivery alerts sent by push notification and through the WhatsApp Business Platform, which many Jeddah customers already use to talk to shops. Replies route to your customer service team with the order attached. Messages respect customer consent settings. Templates are approved once and reused.
Customers stay informed through the channel they already use.
Chocolates, fresh dates, sweets and some cosmetics suffer in Jeddah's heat and humidity. The app can limit which products ship by courier, offer chilled delivery slots and hold items for evening dispatch when temperatures drop. Drivers get handling notes on each parcel. Summer rules can be switched on by date.
Products arrive in the condition you sold them.
Pilgrims and business travellers often come back to Jeddah. A loyalty account that remembers their past orders, sizes and preferred fragrances lets you welcome them back with a relevant offer before their next trip, and keeps local regulars rewarded too. Regulars in the city earn points too.
One time visitors become repeat customers.
Hotels, travel agents and companies in Jeddah often order gift boxes, welcome packs or Ramadan hampers in bulk. A business account lets them upload a delivery list, choose packaging, approve a quote and pay by invoice, while your team tracks each drop from one screen. Repeat business clients reorder last year's list in one step.
Large seasonal orders handled without spreadsheets.
Who this is for
Jeddah's retail scene runs from the historic lanes of Al Balad to the malls and boutiques of the northern districts and the Corniche. The businesses that benefit most from an owned app are the ones with loyal customers who would buy more often if ordering were easier, and those that sell to visitors who leave the city and still want to reorder. Businesses that sell mostly one off items to walk in tourists may get more from a strong website and marketplace listings first, and we will say so if that is your situation.
Perfume buyers tend to stay faithful to a house and reorder the same blends. An app lets them reorder in two taps, discover new releases and request samples before committing to a full bottle. Customers abroad who first visited your Jeddah shop can keep buying from home, where international shipping rules for fragrance allow it. Sample orders can be converted into full bottle orders with a credit applied. Seasonal blends can launch to members first, which rewards your most loyal buyers.
Fragrance shipping has courier restrictions worth checking early.
Your customers follow new collections closely and expect to see them on their phone before anyone else. We build an app with collection drops, size guidance, made to measure options and appointment booking for fittings in your boutique, so the online and in store experience feel like the same brand. Limited pieces can be reserved in the app and tried on in store, which suits customers who want to see the fabric before they pay. Appointments sync with your boutique calendar.
You bring goods in through the Red Sea and sell to shops, restaurants and the public. The app gives trade buyers their price lists, minimum quantities and order history, while consumers see a simpler retail store from the same catalogue. Orders flow into your ERP rather than a separate spreadsheet. Your sales team can also take orders on a tablet during visits to customers in Jeddah, Makkah or Taif, with the right prices loaded automatically. Shipments still at the port can be listed as incoming stock.
Trade and retail in one app, with separate pricing.
Your products are bought as gifts by residents and as souvenirs by visitors. The app supports gift boxes, corporate orders for Ramadan and Eid, scheduled delivery to several addresses and hotel drop offs, with packaging options that suit the heat. Gift messages can be written in Arabic or English and printed on cards packed with the order, a detail that buyers sending gifts to family often care about most. Corporate clients get bulk order tools. Shelf life is shown on each product.
How we work together
Most Jeddah clients start with a fixed scope first version, quoted once discovery has settled the range, languages and integrations. A monthly retainer then covers seasonal campaigns, new features and support. Groups with several brands or a large wholesale arm sometimes prefer a dedicated team. The effort depends on how many languages and payment methods you need, how many stock locations feed the app, and whether custom work such as made to measure ordering is in scope. Our team of 80+ works across Dubai, Riyadh and Karachi, and workshops with Jeddah teams run by video, with screen sharing and recorded walkthroughs.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Flutter or native code for the apps, a commerce engine that fits your size, and connections to the payment gateway, couriers, WhatsApp and your ERP. Multilingual text, currency display and right to left screens are tested on the range of phones that residents and visitors bring with them.
01Mobile
02Data and cloud
03Marketing and tracking
An app keeps returning customers close; a website catches new ones.
A good website still matters for search and first visits. The app earns its place when customers buy from you repeatedly: reordering fragrance, following new abaya collections, buying dates every Ramadan. Push notifications, saved details and loyalty make that repeat buying easier. Many Jeddah traders run both, sharing one catalogue and back office, and we plan them together so stock and prices never disagree. If your budget allows only one at first, discovery shows which one your customers would use more.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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