Services · Mobile app development · Ecommerce apps
Codeeo handles ecommerce app development in Riyadh for retailers, fashion and beauty brands, grocers and distributors who want their own shopping channel instead of renting space on a marketplace. We build the customer app, the picking and delivery tools your staff use, and the dashboard your head office runs it from. In a capital where customers compare apps on the drive between Olaya and the northern districts, the store that loads fast, speaks Arabic properly and delivers on the promised slot keeps the order.
Part of our team of 80+ works from Riyadh, alongside colleagues in Dubai and Karachi, so workshops, design reviews and launch support can happen in the same room as your merchandising and operations people rather than only on calls. That matters most in the early weeks.
200+ companies servedFrom a first store to an ADX listed developer
What the app can include
Riyadh is spread over a very large area, and a promise of delivery today means something different in Al Malqa than it does in Al Aziziyah. Shoppers here also expect the app to work fully in Arabic, to accept mada without friction, and to show instalment options from Tabby or Tamara at checkout. Many retailers we speak to in the capital already run several branches and a website, and the app has to sit on top of that stock rather than beside it.
The capabilities below are the ones Riyadh retailers ask for most often. We rarely build all of them at once. Discovery decides which belong in the first release and which wait until real order data shows they are worth the effort. A grocer and a fashion label in the same district need very different first releases, and we would rather ship the right five features well than ten of them half finished.
Product names, filters and search tuned for Arabic spelling variants, Gulf dialect terms and English brand names typed in Arabic script. Results rank by stock held near the shopper, so a customer in north Riyadh is not offered an item only available at a branch across the city.
Shoppers find what they meant, not just what they typed.
Delivery windows calculated per district and per branch, with cut off times that reflect real driving distances across the capital. Your operations team can close a zone during a busy event night or open extra slots before Eid without calling a developer. Customers always see the next realistic slot instead of a vague promise.
Fewer late deliveries and fewer angry calls.
Order in the app, collect from the nearest store or a locker point. Since the Riyadh Metro opened, some retailers want collection points near stations their customers use daily, and the app can show those alongside branch counters with live readiness status. Customers get a message the moment the order is packed.
Orders collected without a delivery cost to absorb.
mada, Apple Pay, credit cards, STC Bank and buy now pay later from Tabby or Tamara, connected through a payment gateway licensed to operate in the Kingdom. Refunds and partial captures are handled from the dashboard so finance does not chase the gateway portal. Failed payments are logged with a reason code.
Checkout matches the way Riyadh customers prefer to pay.
Points earned in the app and at the till land in one balance, because the loyalty engine reads from your point of sale. Tiers, birthday rewards and member pricing can be targeted by district, which helps when a new branch opens in a fast growing neighbourhood.
One loyalty programme, not two competing ones.
Scheduled banners, push notifications and collections for Ramadan, Eid, National Day, Founding Day and Riyadh Season, built so marketing can prepare them weeks ahead and switch them on at the right hour. Traffic spikes are load tested before each peak. Each campaign can be previewed in both languages before it goes live.
Big trading nights do not crash the store.
A separate app for branch and warehouse staff to pick, substitute, pack and hand orders to drivers or courier partners. Substitutions ask the customer for approval inside the app, which matters for grocers whose shelves in Riyadh change by the hour. Barcode scanning reduces picking errors.
Orders leave the branch complete and on time.
Many Riyadh businesses sell to cafes, salons and smaller shops as well as to the public. Trade accounts get their own price lists, minimum order quantities, credit terms and reorder lists, all inside the same app as the retail store. Account managers approve new trade customers from the dashboard.
Wholesale orders move off phone calls and into the system.
Every order produces an electronic invoice through your accounting or ERP system in the format ZATCA requires under Fatoora, with the QR code on customer copies. We connect to the system that issues invoices rather than inventing a parallel one inside the app. Refunds create matching credit notes.
Tax records stay clean from the first order.
Customers start a return or a size exchange from the order screen, choose a branch drop off or a courier pickup from home, and follow the refund status without phoning anyone. Requests land in a queue for your customer service staff in Riyadh, with photos and order details attached, so the answer takes minutes rather than days.
Returns handled without clogging the phone lines.
Who this is for
The capital is where many Saudi retail groups keep their head office, buying teams and finance departments, so app projects here often start with a group wide question rather than a single store. Equally, Riyadh has a large and young population of shoppers who follow local brands on social media and buy straight from them. These four starting points cover most of the conversations we have in the city. If none of them sounds like you, discovery is still the right first step.
You sell through the big marketplaces and your own website, but margins and customer data stay with the platform. An owned app gives you the customer relationship, the repeat purchase and the loyalty data. We plan the move so marketplace sales continue while app customers grow, and stock is shared between channels so you do not oversell. Riyadh shoppers who first found you on a marketplace get a clear reason to install the app, such as member prices or faster delivery from a nearby branch.
Keep marketplaces as a channel, not the whole business.
Your abayas, fragrances, sweets or skincare took off through social media and WhatsApp orders, and now the order volume has outgrown manual handling. We give you an app that keeps the personal tone your Riyadh customers liked, with proper stock control, payment and delivery behind it, plus a simple dashboard your small team can run. Instagram links, WhatsApp chats and influencer codes all point into the app, so you can finally see which channel brings buyers who come back. Your founders keep control without hiring a developer.
Fast delivery across Riyadh districts depends on picking from the nearest branch, not from one central warehouse. We connect each branch's stock, let staff pick from a handheld app and route drivers by zone. Substitutions, cold items and controlled products are handled with rules agreed with your operations team. Head office can compare branch performance on speed, accuracy and substitutions from one screen. Pharmacies can keep prescription items out of the app entirely, or route them to a pharmacist for approval, depending on what your licence and the rules allow.
Branch picking only works when stock data is accurate.
You supply businesses across the capital and want consumers to buy from you directly as well. One app with two faces, trade and retail, keeps a single catalogue and back office, while each customer sees the prices, quantities and payment terms meant for them. Sales representatives can place orders for trade customers from the same app while visiting them, which removes the paper order book and the retyping that follows it. Trade buyers in Riyadh also see their outstanding balance before they order.
How we work together
Most retailers begin with a fixed scope first release, priced after discovery once the catalogue, branch count and integrations are clear. After launch, a monthly retainer covers new features, campaign builds and support through peak seasons. Larger groups with several brands sometimes prefer a dedicated team that works inside their own planning cycle. What drives effort is the number of systems to connect, how clean the product data is, and how many branches take part in fulfilment. Whichever model you choose, the code, accounts and data stay in your name, so you can move the work in house later without starting again.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Flutter or native iOS and Android for the apps, a headless commerce back end or your existing platform where it fits, and hosting inside the Kingdom when your data policy calls for it. Arabic text rendering and right to left layouts are tested on the phones Riyadh shoppers actually carry.
01Mobile
02Data and cloud
03Marketing and tracking
A customer app, a staff app for picking and a management dashboard.
The customer side covers browsing, search, basket, checkout, order tracking and loyalty. Staff need a way to pick and dispatch orders from branches or a warehouse. Head office needs a dashboard for products, prices, promotions, customers and reports. Integrations with your point of sale, ERP, payment gateway and couriers sit underneath all three, and they usually take more planning than the screens themselves. A first release can be smaller than this, as long as the parts it includes work properly.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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