Services · Ecommerce development · Online stores
Codeeo delivers ecommerce website development Dammam businesses use to sell online to households across Dammam, Khobar and Dhahran and to the companies that keep the Eastern Province's industry running. We build Arabic first stores with full English, checkout with mada, Apple Pay, cards and instalments, delivery rules for the whole province, and trade ordering with quotes, purchase orders and invoices that meet ZATCA requirements.
Few Saudi cities mix consumer and industrial demand the way Dammam does. A single supplier may sell safety boots to a contractor in the morning and a family's school shoes in the evening. The store has to handle both buyers properly, without making either one wade through the other's options.
200+ companies servedFrom a first store to an ADX listed developer
What the store includes
The Dammam metropolitan area joins Dammam, Khobar and Dhahran into one connected market, and orders often need to reach Qatif, Jubail and Al Ahsa as well. Households here include long settled Saudi families and many expatriate residents working in energy, engineering and services, so English matters on a Dammam store almost as much as Arabic. On the trade side, factories in the industrial cities, contractors and maintenance teams buy consumables, tools, safety equipment and spare parts on repeat, and expect their own prices and paperwork.
King Abdulaziz Port in Dammam brings much of that stock in, and the King Fahd Causeway connects the province to Bahrain, which shapes how some businesses think about their customers. The capabilities below are the ones Eastern Province stores ask for most, starting with the two very different buyers they serve.
Household shoppers see consumer prices, bundles and promotions. Approved business buyers sign in to a trade view with contract prices, pack quantities, technical data sheets and quick reorder. Both run on one catalogue and one stock pool, so your team maintains products once.
Two kinds of customer served from one store.
Contractors can build a basket and request a formal quotation instead of paying at once. Your sales team adjusts prices and lead times in the admin, the buyer approves it, and the order proceeds against their purchase order number, which then appears on the invoice and delivery note.
Procurement teams can buy online on their own terms.
A company account can hold several buyers with spending limits, so a site supervisor can raise an order that a manager approves before it is placed. Credit terms, payment on account and statement downloads are available to buyers you approve.
Fewer phone calls chasing who authorised an order.
Industrial products need specifications, standards, certificates and safety data sheets attached to the product page. Attributes such as size, rating, material and compliance standard drive the filters, so an engineer can narrow a large range to the exact item in a few clicks. Documents are versioned, so an updated certificate replaces the old one everywhere it appears.
Buyers confirm the right part before ordering.
Rules cover same day or next day delivery inside Dammam, Khobar and Dhahran, scheduled drops to Jubail, Qatif and Al Ahsa, deliveries to industrial sites with gate requirements, and national courier rates for the rest of the Kingdom. The National Address is captured at checkout. Site deliveries can carry contact names and permit references for the gate.
Each order travels on the route that suits it.
Consumers pay by mada, Apple Pay, Visa or Mastercard through a SAMA licensed gateway, with Tabby or Tamara instalments on higher value items such as appliances or furniture. Cash on delivery can be offered selectively. Saved addresses, a guest checkout and an English or Arabic interface keep it quick.
Fewer abandoned baskets on mobile.
Arabic pages are designed right to left from the start, and English is written as a complete language for the province's large English speaking workforce. Emails, invoices, delivery messages and the trade portal follow the buyer's chosen language.
Every customer can complete an order in a language they read easily.
Stock, prices and customer accounts sync with your ERP, whether Odoo, Microsoft Dynamics or another system. Orders create VAT tax invoices in the format ZATCA requires through your Fatoora connected system, and trade invoices carry the buyer's VAT number and purchase order reference.
Finance closes the month without rekeying web orders.
Suppliers with many thousands of lines need search that understands part numbers, brand names and Arabic or English product terms. Results can be ranked by stock availability, and trade buyers can paste a list of codes to fill a basket at once. Search reports show what buyers looked for and did not find, which guides your range decisions.
Repeat buyers reorder in minutes.
Consumers start returns within the period set in your published policy. Trade buyers log warranty claims or damaged deliveries with photos and batch details, and your team approves replacements, credits or collections from the admin, with every step recorded on the order.
Claims are settled quickly and documented properly.
Who this is for
Dammam stores tend to start from very different places. Some sellers have never had a cart on their site; others already run a busy trade counter and want to move ordering online. The four starting points below are the ones we meet most often, with what the first release usually covers. The scope is set in discovery, and we would rather launch a smaller store that works than a large one that confuses your staff.
Your counter and sales team serve contractors, plants and maintenance companies across the province, mostly by phone, email and WhatsApp. The first release gives trade buyers a signed in catalogue with their prices, quotations against purchase orders and statement downloads. A public storefront for smaller buyers can follow once trade ordering runs smoothly. We also set up user roles so a buyer at a large plant can see only the products and prices agreed in their contract, and so your sales reps can place orders on a customer's behalf when they call.
Trade buyers adopt online ordering when it saves them paperwork.
Your shops sell appliances, furniture, homeware or electronics to families across the metropolitan area. We build a consumer store with clear product comparisons, instalments, delivery and installation booking for larger items, and click and collect from your branches, all reading stock from your POS. Delivery to apartments and villas in Dammam, Khobar and Dhahran is booked into time slots that match your fleet's actual capacity, and installation appointments are confirmed by message.
Goods arrive through King Abdulaziz Port and move to retailers around the Eastern Province and beyond. A store for retailers handles carton pricing, minimum orders, delivery schedules by route and preorders on incoming shipments, while a lighter consumer view can be switched on when you are ready. Route based delivery days mean a shop in Al Ahsa knows which day its order will arrive, and your warehouse can plan loads instead of reacting to each order.
Your food, fashion, fragrance or lifestyle brand has a following in the province and sells through messages and delivery apps. We give it a store of its own with strong product pages, payments at checkout and delivery rules for the region, so you keep the customer relationship and the data. Product pages are written to rank for Arabic and English searches across the province, so paid promotion is not the only way new customers find you.
Your own store keeps margin that delivery apps take.
How we work together
Discovery and reviews with Dammam clients run by video call, with shared project boards and written notes after each session. Most businesses begin with a fixed scope first release and continue on a monthly retainer for new features, campaigns and updates. Suppliers with a long roadmap, such as a full procurement portal, sometimes take a dedicated team that works alongside their own staff. Our Saudi team is based in Riyadh, with colleagues in Dubai and Karachi, and the contract sets out exactly who does what.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We use Shopify, WooCommerce, Salla or Zid where a hosted platform fits, and headless Next.js storefronts or Laravel back ends when trade rules, large catalogues or ERP integration call for more control. Everything is hosted in accounts your company owns.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends mainly on trade rules, catalogue size and integrations.
A consumer store with a tidy product file and one payment gateway is much quicker than a combined trade and retail store linked to an ERP with contract pricing for hundreds of accounts. After discovery calls we know which of these applies, and we give you a dated plan in writing. Many industrial suppliers launch trade ordering first and add the consumer storefront afterwards. Peak periods such as Ramadan and the back to school season are kept clear of the launch date wherever possible.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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