Services · Ecommerce development · Food delivery marketplaces
We take on food delivery ordering website development in Jeddah for operators who list many restaurants, fish markets and caterers on one site and take payment for all of them. Jeddah is a city of residents and a gateway for visitors at the same time, so the marketplace has to work for a family in Al Rawdah ordering in Arabic, a business traveller in a Corniche hotel ordering in English and a pilgrim resting before the road to Makkah who reads neither comfortably.
Codeeo builds the diner website, the vendor portal and the console your team runs it from. Payment, commission, settlement to each vendor and complaint handling are part of the platform, not tasks left for a spreadsheet after launch. The result is a marketplace your operations team can run day to day without asking a developer for every change.
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Platform features
Most marketplace software assumes one kind of customer. Jeddah has several. Residents order on familiar routines and pay with mada. Hotel guests order once or twice, often from a room with no clear address. Visitors passing through for Umrah may carry foreign cards and foreign phone numbers. Add seafood sold by weight, iftar orders that all want the same ten minutes during Ramadan and a summer calendar shaped by Jeddah Season, and the requirements look quite different from a standard template.
The features below are the ones we most often plan for a Jeddah marketplace. Not every client needs all ten; the first discovery call is about choosing which ones carry your opening release and which can wait for a later phase.
Arabic is the primary language, with English alongside, and further languages such as Urdu or Indonesian can be added for menus and key pages. Dish names are stored with transliterations, so a guest typing mandi, mandy or the Arabic spelling reaches the same plates.
Visitors who do not read Arabic can still find and order a familiar meal.
A guest picks the hotel from a list, adds a room number and a handover note, and the courier receives the lobby location rather than a vague pin. Hotels that partner with you can be given a desk view showing every order heading to their building that evening.
Orders to hotels along the Corniche and Tahlia Street reach the right room.
Fish markets and seafood restaurants list items per kilo with a cooking choice. The card is authorised for an estimate, the vendor enters the weighed amount, and only the final figure is captured. The diner sees the adjustment explained on the receipt.
Weight based items are charged accurately without awkward calls to the customer.
Restaurants, bakeries and caterers apply online with their commercial registration, municipal licence, VAT certificate and bank details. Your reviewers approve, reject or request changes, and the portal blocks new orders automatically if a key document lapses.
Every vendor a diner sees has passed the same checks.
Diners pre order iftar and suhoor for a chosen slot, and each vendor sets how many orders it can cook per slot. During Jeddah Season, event menus and extended hours can be switched on per vendor and per district without a code release.
Peak slots fill to capacity rather than beyond it.
Residents pay with mada, Apple Pay or STC Bank; visitors use international Visa and Mastercard; Tabby and Tamara can be offered on larger gathering orders. Food ordering payment integration in Jeddah runs through a SAMA licensed provider, so card data never sits on your servers.
Both a local family and a first time visitor can pay in the way they expect.
The platform deducts commission and agreed fees, holds back a small reserve on orders still open to complaint, and releases each vendor's balance on your chosen cycle through the payment provider. Vendors see pending, available and paid amounts in their portal.
Vendors get paid on time, and refunds never come out of your own pocket.
Commission and service fee invoices are generated in the format ZATCA requires for Fatoora, and order level data is shared with vendors who invoice diners themselves. Who invoices whom is settled with your accountant during discovery and coded once.
VAT records line up across you, your vendors and your diners.
Orders go by API to licensed delivery companies or to a vendor's own licensed drivers. Addresses accept the Saudi national address short code as well as a map pin, which helps for chalets in Obhur and for newer streets in the north of the city.
Couriers find the door first time, and diners can follow the order to it.
The site publishes indexable pages that combine an area with a type of food, such as seafood in Al Hamra, breakfast near Al Balad or mandi in Al Safa, each listing only vendors that really serve there. Your team edits the introductions in Arabic and English from the content manager, and structured data helps search engines read menus and opening hours.
People searching for food in a specific part of Jeddah land on a page that answers them.
Who this is for
Competing head on with the national delivery apps is rarely the plan. The Jeddah marketplaces that work have a focus: a neighbourhood, a type of food, a hospitality relationship or a season. Food ordering platform development in Jeddah should start from that focus, because it decides which vendors you sign, what the site says first and which features earn their place in the first release. Below are four focuses we see work in the city.
Traditional restaurants and sweet makers in the historic district often lack their own online ordering. A shared portal under one heritage brand gives each kitchen a storefront, handles payment and courier booking for all of them, and tells the story of the old town in Arabic and English for visitors who want to taste it from their hotel.
One brand for many small kitchens that could not afford a site alone.
You operate or partner with hotels and serviced apartments and want guests to order from a vetted list of nearby restaurants rather than random apps. We build hotel accounts, room delivery, charges that can be settled by the guest directly, and reports that show each property what was ordered to its building. Business travellers near the airport corridor and families in serviced apartments are covered by the same model.
Guests get a trusted shortlist, and hotels get visibility.
Jeddah's catch arrives daily and prices move with it. A marketplace for seafood sellers needs daily price updates, weight based charging, cooking options and freshness cut off times. We design vendor tools simple enough for a market stall to update from a phone each morning, with stock that runs out cleanly rather than overselling. Cooking styles such as grilled, fried or sayadieh are offered as options on each fish.
Built for prices that change every morning.
Families in Jeddah order large platters, whole lamb dishes and dessert trays for gatherings, Eid and Ramadan evenings. A marketplace of caterers needs advance booking, deposits, headcount based menus and delivery windows instead of instant delivery. We build the booking and payment flow for this, alongside or separate from everyday ordering. Caterers set minimum notice, maximum orders per day and the districts they will travel to, and the deposit is refunded automatically if they decline a booking.
Advance orders with deposits, not ten minute delivery.
Working with us
Clients in Jeddah usually begin with a fixed scope first release that covers vendor onboarding, ordering, payment, settlement and support. Once trading, a monthly retainer handles improvements, new vendor requests and season preparation. Larger programmes take a dedicated team. Discovery, design reviews and launch support run by video call with our team in Riyadh, Dubai and Karachi, and food delivery ordering website design in Jeddah is tested with your staff on the devices your diners use.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
A server rendered diner site that loads quickly on hotel and mobile connections, a back end that keeps orders, settlement and invoicing in one model, and multilingual content managed by your team. Hosting is chosen with you to respect the PDPL and the NCA controls that apply. Code, documentation and admin access are handed over in full, so your own developers can take over at any point.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
Languages, foreign cards, hotel delivery and sign in without a Saudi number.
Visitors need menus they can read, prices shown clearly in riyals, payment by international card or Apple Pay, and delivery to a hotel room rather than a home address. Many will not have a Saudi mobile number, so sign in by email or an international number should be allowed. We plan these flows alongside the resident experience so neither group gets a second rate version of the site. Confirmation messages by email or WhatsApp, rather than SMS alone, also help guests whose phones are roaming.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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