Maintenance apps for homes and compounds across Dammam, Khobar and Dhahran.

Compound residents raise requests from their villa, choose an access window and track progress. The compound office sees every request by block and street, assigns in-house staff or an outside contractor, and closes jobs with resident confirmation. Gate passes for outside technicians can be issued from the same screen.

Companies that house staff need maintenance across many units under one agreement. Each corporate account has its own approved contacts, spending limits, response terms and monthly reports, while employees living in the houses simply report faults and rate each visit.

Response and completion targets from each contract are tracked automatically. The dashboard shows jobs at risk of breaching a target, and monthly reports list response times, repeat faults and completed preventive visits per account, ready to send to a facilities or HR team.

Dispatchers group jobs by territory across Dammam, Khobar, Dhahran and Qatif, balance load between crews based in different cities, and avoid sending a technician back and forth on the highway between them. Travel time between territories is built into the scheduling rules.

Before summer, the dashboard generates preventive visits for every covered unit, schedules them by area and notifies residents. Technicians record refrigerant checks, coil cleaning and drain flushing on a standard form, and any unit that fails inspection opens a repair job automatically.

Some corporate and industrial clients ask for proof that technicians hold specific training or site access approvals. The app stores certificates and expiry dates per technician, and the dispatcher cannot assign a job to someone whose required approval has lapsed.

Track spare parts from supplier to van to installed unit, with serial numbers on compressors and motors where your process records them. Manufacturer warranties and your own workmanship warranty are stored on the unit, so a failure inside either period is handled and claimed correctly.

Residents in the Eastern Province include many expatriate families alongside Saudi households, so the customer app runs fully in Arabic and English, with fault icons anyone can understand. Notifications arrive in the language each resident chose when signing up.

Compounds and apartment buildings have pools, chillers, pump rooms, generators and gym equipment that serve everyone. These assets get their own register and preventive schedule, separate from in-house requests, so a pool pump failure is visible to the operator and not buried among villa jobs.

Corporate clients receive monthly statements with ZATCA compliant e-invoices generated through your accounting system. Individual customers pay in the app with mada or Apple Pay. Every invoice line links back to the job, the technician and the parts used.