Services · Ecommerce development · Maintenance booking sites
Codeeo handles home maintenance booking website development in Dammam for AC firms, plumbers, electricians, cleaning and handyman companies across the Eastern Province. Customers pick a service, see real open slots for their district, pay a deposit or the full visit by card or wallet, and get a confirmed arrival window in Arabic or English. Your office stops juggling phone calls and WhatsApp threads, and every booking lands in one calendar with the address, the photos and the payment already attached.
This page is about the website that sells and schedules the visit. It is the storefront for your maintenance services: priced service menus, live availability, checkout, cancellations and refunds, reminders and the admin screens your coordinators use to keep the Dammam metro area covered without double booking a single technician.
200+ companies servedFrom a first store to an ADX listed developer
What the booking site includes
The Dammam metro area is really several cities joined by highways. A family in Al Faisaliyah, a tenant in a Khobar tower and a household in Dhahran all expect a booking to show a time that a technician can actually reach. That means availability has to be calculated per zone, not per company, and travel between Dammam and Khobar has to be part of the schedule rather than a surprise on the day.
Our home maintenance online booking system development in Dammam treats the customer facing site, the checkout and the scheduling engine as one system rather than three products stitched together. Services are priced and described on the site, the calendar knows which technician holds which skill and which area, and payments clear through Saudi methods before the job is confirmed. The capabilities below are the ones Eastern Province operators ask for most. We trim or reorder them during discovery so your first release covers the bookings that bring in the most work.
Each booking starts with the district, taken from the customer's National Address or a map pin. The site then shows only the slots a technician covering Dammam, Khobar, Dhahran or Qatif can reach, with buffers for highway travel between them.
Customers see times your team can keep, and technicians stop crossing the metro area twice a day.
AC servicing, duct cleaning, water heater repair, leak detection, electrical faults and handyman tasks, each with what is included, what counts as extra and how long the visit usually takes. Customers answer two or three questions so the slot length fits the job.
Fewer arguments at the door about what the booking covered.
You decide per service whether the customer pays a call out deposit, the whole visit or nothing upfront. Checkout accepts mada, Visa and Mastercard, Apple Pay and STC Bank (formerly STC Pay), with Tabby or Tamara offered on larger jobs such as a full AC replacement.
Fewer no shows, because a paid booking is a booking people keep.
Free cancellation up to a cut off you set, partial refunds after it, and automatic refunds when your side cancels. Every rule appears on the checkout page before payment, in line with what the Saudi e-commerce law expects an online seller to disclose.
Refunds follow written rules instead of case by case negotiation.
Companies that house staff in Dammam and Khobar can book under one account, pay by invoice instead of card, and see every visit made to their units. Account managers approve bookings above a limit before a slot is confirmed.
Employer work arrives through the same calendar as retail bookings.
Customers can book a set of visits in one checkout, for example AC servicing before summer and a coil and drain check when Gulf humidity peaks. The site reserves each visit on the calendar and reminds the customer before it.
Repeat work is booked months ahead instead of chased by phone.
Booking confirmations, a reminder the evening before, a technician on the way message and a link to reschedule, sent in the customer's chosen language. Templates are edited by your team, not by a developer.
Customers are home when the technician arrives.
A drag and drop board for each day showing technicians, skills, zones and paid bookings. Coordinators block time for emergencies, move a job between crews and see at a glance where Khobar is overbooked and Qatif has room.
Capacity decisions are made on facts, not memory.
Every paid booking produces a VAT compliant tax invoice that follows ZATCA e-invoicing (Fatoora) requirements, with the buyer's VAT number captured for company bookings. Extra parts added on site are invoiced against the same booking.
Finance closes the month without rebuilding invoices from chat logs.
Some jobs cannot be priced from a menu, such as a damp patch spreading across a ceiling or a failed outdoor unit on a roof. Customers upload photos and a short description, your estimator replies with a quote, and the customer accepts and pays through a secure link that books the visit in the same step.
Larger repairs move from enquiry to paid booking without a site visit just to price them.
Who this is for
A booking site pays off when the phone and WhatsApp can no longer keep up, or when the bookings that do come in are hard to schedule, collect payment for and invoice. In Dammam we usually meet one of the four situations below. Each needs a different first release, and we shape the scope around the one that matches your business rather than selling the same package to everyone.
You run crews out of Dammam but a large share of calls come from Khobar and Dhahran. Bookings arrive by phone, and coordinators guess at travel time. We start with zone based availability, prepaid servicing and a daily board that shows which crew is free where, so a Khobar booking no longer pulls a technician off a job in Al Faisaliyah.
Start with servicing bookings, then add repairs once zones work.
Much of your work comes from companies that house staff, and they want to book, approve and pay by invoice. Retail customers want to pay by card at checkout. We build both paths into one site, so company accounts and households share the same calendar while billing differently. Approvers on the employer side receive a request when a booking exceeds their limit, and the slot is held for a set time while they decide.
Your services are simple, but the booking process is not. Customers ask for prices, times and availability before they commit. A focused site with a short service menu, a calendar and mada or Apple Pay at checkout answers those questions without a call, and gives you a list of returning customers you can contact again.
A small first release is often the fastest way to learn what sells.
You already take bookings online, but the plugin double books, cannot handle deposits or refunds properly, and produces invoices finance redoes by hand. We migrate your services, customers and future bookings into a platform built around how your coordinators actually schedule, and keep your existing links working. Historic bookings come across too, so returning customers keep their addresses and service history.
How we work together
Most Dammam clients start with a fixed scope build of the booking site and checkout, then keep a monthly retainer for new services, seasonal changes and reporting. Larger operators with several brands or a franchise network sometimes take a dedicated team instead. Discovery and progress reviews for Eastern Province clients run by video call, and our Riyadh team is close enough in time zone and context to answer quickly during your working day. Whichever route you pick, the scope, the acceptance tests and who signs off each release are agreed before work starts.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We choose the stack around your volume, your payment gateway and the people who will run the site. Typical builds pair a fast front end with a scheduling back end and an admin your coordinators can use without training manuals. Where you already use accounting or field service software, we connect to it through its API instead of asking your team to type bookings twice.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends on how many services, zones and payment rules the first release carries.
A site with a short service menu, one payment gateway and a single zone moves faster than one with corporate accounts, instalments and four cities. We agree the scope in discovery and then write the delivery dates into the proposal, so you know when you will see designs, when you can test bookings and when the site goes live. Adding Khobar and Qatif zones later is usually simpler than launching every area at once. Most of the calendar time goes on agreeing rules and testing real bookings with your coordinators, not on drawing pages.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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