Services · Ecommerce development · Maintenance booking sites
We build booking and payment websites for Jeddah maintenance companies: AC contractors, plumbing and electrical teams, water tank cleaners, pest control operators and general handyman firms. Our home maintenance booking website development in Jeddah gives customers a clear service menu, honest time slots along a long coastal city, and a checkout that takes mada, cards, Apple Pay and STC Bank. Your coordinators get confirmed, paid jobs with the address and details filled in, instead of a stream of voice notes asking what time someone can come.
The site is the shop window and the till for your services. It does not try to run your technicians' day in the field. It sells visits, collects money, handles changes and refunds, and passes clean bookings to whatever your team already uses to dispatch.
200+ companies servedFrom a first store to an ADX listed developer
What we build into the site
Jeddah stretches a long way along the Red Sea, from the older districts in the south and Al Balad to the newer villas around Al Shati, Al Rawdah and up to Obhur in the north. A technician who starts in Al Hamra and is booked next in Obhur loses a large part of the morning on the road. Households also book differently here: many book on behalf of parents or relatives, some own a chalet they only visit at weekends, and plenty of owners spend the hottest months outside the city and want the house ready when they return.
Home maintenance online booking system development in Jeddah has to account for all of that, and it has to work for a mixed population. Every site we build is Arabic first with right to left layouts and a full English version, and further languages can be added when your customers need them, with service text, terms and messages edited per language in the admin. The features below come from the questions Jeddah operators raise most often. We choose the right set for your business in discovery, and leave the rest for a later release rather than overloading launch day.
Slots are grouped by corridor, so a technician working the northern districts stays north for the morning and the southern crew stays south. The site offers the customer the windows that fit the route already planned, rather than any free hour in the diary.
More visits per technician per day, and fewer late arrivals blamed on traffic.
The person paying and the person at home are often different. The site captures both, sends the arrival message to whoever will open the door, and sends the receipt to whoever paid, whether that is a son in Riyadh or an owner overseas.
Visits happen even when the buyer is not there.
Rooftop and ground tank cleaning is sold as a single visit or as a set of visits through the year. Customers choose tank type and size, the site books the right crew and duration, and the next cleaning is offered automatically when the last one completes.
A seasonal service becomes predictable repeat revenue.
Pest treatments need preparation and a period before the family returns. The booking page explains what to do before the visit, collects details about children, pets and allergies, and the confirmation message states the re entry time so nobody walks back into a freshly treated flat.
Fewer cancelled treatments and fewer calls from worried customers.
Owners away for the summer book a package before they fly back: AC servicing, a leak check and a general inspection on a date they choose. Photos of the completed work are attached to the booking so the owner sees the house is ready.
Owners abroad buy confidently without calling anyone.
Checkout handles mada for local cards, Visa and Mastercard issued abroad, Apple Pay and STC Bank (formerly STC Pay). We plan home maintenance online payment integration in Jeddah with 3D Secure on every card payment and clear currency wording for overseas payers.
Relatives outside Saudi Arabia can pay without a bank transfer.
Owners of beach chalets and weekend houses in Obhur and along the north coast book visits for weekdays when the property is empty. The site records access instructions and key collection details privately, visible only to the assigned technician on the day.
Weekday capacity fills with work that does not need anyone at home.
During Ramadan many households prefer visits after iftar. You publish a separate set of evening slots for the month, with different crew rosters, and switch back afterwards without rebuilding the calendar.
Bookings keep coming during the month instead of stalling.
The checkout shows your business details, the full price including VAT, cancellation rules and the refund timeline before payment, which the Saudi e-commerce law asks online sellers to disclose. Each payment produces an invoice that follows ZATCA Fatoora rules.
Customers know what they agreed to, and your accounts stay compliant.
When a technician finds a corroded valve or a failing capacitor on site, the extra part and labour are added to the booking and sent to the customer as an approval request with a price. The customer accepts and pays from the same link, and the technician sees the approval before starting the extra work.
Upsells on site are agreed in writing and paid before the van leaves.
Who this suits
Every operator below can sell maintenance online, but the first release looks different for each of them. A tank cleaning business needs repeat schedules; a family owned handyman firm needs a simple menu and a calendar; a company with several crews needs routing by corridor. We start from the business you run today and plan the next stage once real bookings show what customers want.
Your work is seasonal, repeatable and easy to describe, which makes it ideal for online booking. We build tank sizes and types into the service menu, sell single cleanings and yearly plans, and send reminders when the next cleaning is due. Customers in towers can book through their building manager's account so one visit covers several tanks. Crews receive the tank size, location on the roof and access notes with each booking, so they bring the right equipment the first time.
Repeat schedules usually pay for the site faster than one off repairs.
You lose hours every day to crews crossing the city. We build corridor based slots, a daily board for your coordinator and prepaid servicing bookings that lock in the route before the morning starts. Emergency repairs keep a reserved share of capacity so a breakdown in August does not push every servicing customer back.
Customers find you through recommendations and then message for prices and times. A focused booking site answers those questions instantly, takes payment and sends the job to your phone. You keep the personal service; the back and forth about times and prices disappears. Your regular customers also get a link they can share with neighbours, which is how most small Jeddah firms grow anyway.
We keep the admin simple enough for a small team to run.
Your customers own homes or chalets in Jeddah but are often elsewhere. They need to book, approve extra work and pay remotely, then see proof the job was done. We build owner accounts with saved properties, approval requests for extra parts and photo reports attached to each completed booking. Monthly statements per owner list every visit, approval and payment for each property they hold with you.
Ways to work with us
A fixed scope project suits most Jeddah firms building their first booking site. Once it is live, a monthly retainer covers seasonal updates, new services and small improvements. Operators with a larger roadmap, such as several brands or a move into other cities, can work with a dedicated team. All meetings with Jeddah clients run by video call, with shared screens and recorded walkthroughs your staff can watch again. Each arrangement starts with the same written scope, so you always know what is being built next and why.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
The technology follows your needs: a fast, search friendly front end, a booking back end that handles slots, payments and refunds reliably, and connections to your accounting or dispatch tools through their APIs. Hosting is chosen with data location in mind, and pages are kept light enough to load quickly on a mobile connection in a basement car park.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
A service menu, live slots, checkout, refunds, reminders and an admin calendar.
The first release normally covers the services you sell most, slots by area, payment at checkout, cancellation and refund rules, confirmation and reminder messages, and an admin view for your coordinator. Tank cleaning plans, owner accounts, chalet access notes or Ramadan schedules are added if they matter to your business. We agree the list in discovery so nothing is built that your customers will not use. The scope document lists each feature, who uses it and how we will test it.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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