Home services apps that cover Dammam, Khobar and Dhahran from one platform.

Dammam, Khobar, Dhahran and Qatif are set up as separate territories with their own technician pools, service hours and visit fees. Jobs near a boundary can be offered to either side, and managers see demand and response times per territory, including how often jobs cross from one city to the next.

A company or compound operator gets an account with several authorised requesters, cost limits, purchase order numbers and a list of units or villas. Residents raise jobs, the account holder approves them, and monthly statements group everything by site. Account holders can add or remove requesters themselves as staff change, without calling your office.

Contracts can set response and completion targets by job type, for example faster attendance for a failed AC unit than for a loose cabinet door. The dashboard warns supervisors before a target is missed and reports performance against each contract. Targets can pause automatically when a resident is unavailable, so delays outside your control are recorded fairly.

Each villa or flat keeps a record of its AC units, water heaters, pumps and major appliances, with model, location and service history. Technicians scan or select the asset on arrival so every repair builds the record. Contract customers can view the register for their own sites.

Recurring tasks such as filter changes, coil cleaning, pump checks and electrical inspections are generated from the asset register and scheduled automatically across the year, balanced against on-demand work. Supervisors can shift planned visits away from the hottest weeks when breakdown calls peak. Residents get a reminder the day before each planned visit.

Each technician profile holds trade skills, professional verification results, residency and work permit expiry dates and any client-specific clearances. A technician cannot be assigned to a job or site their record does not cover. Supervisors see upcoming expiries for the whole team on one screen. Client clearances are kept per compound.

Work done, parts used, time on site and photos are captured on the technician's phone, and the resident or site representative signs on screen. The signed sheet goes to the customer and into the contract record immediately. If a site representative is absent, the sheet waits for a remote approval link.

Households pay by mada, Apple Pay, STC Bank or card at booking or completion. Contract customers receive consolidated VAT invoices that follow ZATCA e-invoicing rules, with purchase order references and a breakdown by site and job. Finance can export everything for month end in one step. Partial payments and deposits are supported.

For individual residents the app stays simple: choose a trade, describe the problem, add photos, pick a slot and track the technician. The same app works for compound residents, who see their contract terms applied automatically, without needing to know that a contract sits behind the booking. Residents can rate each visit, and those ratings feed the contract report.

Technicians carry common parts such as capacitors, valves, filters and fittings in their vehicles. The app tracks what each van holds, deducts parts as they are used on a job sheet and raises a refill request when levels fall, while the main store in Dammam sees totals across every territory.