Home services apps built for Jeddah's humid coast and busy apartment towers.

Customers sign up for planned visits that cover AC coil and drain cleaning, outdoor unit checks for salt damage, water heater inspection and a look at damp-prone corners. Visits are spread across the year and booked automatically, with reminders before each one. Customers can move a visit with one tap, and the plan renews only when they confirm.

A guided flow asks where the water appears, whether it smells of damp, and whether a neighbour above or below might be the source. Customers attach photos and short videos, which helps you send a plumber, an AC technician or both. If the source turns out to be the flat above, the job can be linked to that unit and passed to the building manager.

Each saved address stores the tower name, entrance, floor, gate code instructions and where a van can stop. In crowded districts this saves time at the kerb, and building managers can add standing rules for contractor hours, lift booking or the need to sign in with security. Technicians see these notes before they leave for the job.

Many Jeddah technicians are more comfortable in Urdu, Hindi, Bengali or another language than in Arabic or English. Job details, checklists and messages appear in the technician's chosen language while the customer sees Arabic or English. Supervisors can switch the language of any screen while helping a new starter in Jeddah.

Technicians check whether a compressor capacitor, a valve or a heater element is in stock at your store or a supplier before quoting. Jobs waiting for parts get their own status so customers are not left guessing, and the return visit is booked as soon as the part is ready for collection.

The technician photographs the fault, the repair and the finished area. Photos attach to the job, the customer sees them in the app, and they help when a landlord or insurer asks what was done. Supervisors can review photos remotely and mark work for a quality check without visiting.

Managers of residential towers can raise jobs for common areas and approve requests from tenants, with monthly statements by building. One account can cover several properties across the city, with separate cost limits for routine fixes and larger works. Building managers can also book planned work for pumps and shared plant.

mada, Apple Pay, STC Bank and card payments in the app, cash collection recorded by the technician where you allow it, and VAT invoices that meet ZATCA e-invoicing rules. Tabby or Tamara can be offered for bigger installations. Payment status is visible to dispatchers so a technician is never sent to collect a bill already paid.

Customers, technicians and your support team message inside the job, with translation help when languages differ. Personal phone numbers stay private on both sides. Support staff can join a conversation when a job needs a decision, and chat history stays attached to the job for future visits.

Jeddah stretches a long way north to south along the sea, so a technician sent from the southern districts to Obhur can lose much of the afternoon in traffic. The dispatch engine groups jobs by corridor, weighs travel along the main roads at different times of day and keeps each technician working within a sensible band of the city.