Home services apps that match Riyadh households with the right trade, fast.

AC, plumbing, electrical, carpentry, painting, appliance repair and small installations sit in clear groups, each with guided questions. A customer picks a split unit or a ducted system, describes a leak under a sink or a tripping breaker, and adds photos before confirming. New trades slot into the same structure later.

When a unit fails in July, a family in Al Yasmin will not wait three days. A separate urgent lane with its own surcharge rules, shorter response targets and a reserved share of technician capacity keeps cooling jobs moving during the hottest months. Customers see an honest arrival window, not a vague promise.

Riyadh is too wide for a single queue. We split the city into service zones, for example the northern villa districts, Olaya and the central areas, and the east, then assign technicians by zone, skill and current position so travel time stays sensible. Dispatchers can override any assignment, and the system learns which zones need more capacity at which hours.

Independent providers and partner companies apply in the app, upload their commercial registration, trade documents and professional verification results, and pass your review before they can accept work. Expiry dates trigger reminders so lapsed documents never slip through. Your team approves each applicant from the dashboard, with notes on why anyone was declined.

Many jobs change once the technician sees them. The provider app sends an itemised revised quote with photos of the fault and any parts needed, and the customer approves it in the app before extra work starts. If the customer declines, the visit fee is settled and the job closes cleanly.

Owners of large villas in districts such as Al Malqa, Hittin and Al Narjis often want planned visits rather than one-off calls. Subscription plans bundle seasonal AC servicing, water pump checks and electrical inspections with booked slots through the year. Owners can add a second villa or a family member's home to the same plan.

Property managers handling apartment buildings can let tenants raise requests while the landlord or manager approves cost. Each unit keeps a history of what was fixed, by whom and when, which helps when deposits are settled at the end of a tenancy. Managers set cost limits above which the owner must approve.

mada, Apple Pay, STC Bank and card payments, with VAT invoices generated in the format ZATCA requires for e-invoicing, and automatic splits between your commission and the provider's payout. Providers see their earnings per job and per week inside their own app. Refunds and partial payments are handled in the same flow.

If a repaired leak returns within your warranty window, the customer reopens the job in one tap and it goes back to the original provider first. Repeat callbacks feed into provider ratings. Customers can see how many days of warranty remain on each completed job, and providers see their callback rate.

Customers rate punctuality, workmanship and tidiness separately, so a technician who fixes the fault but leaves a mess is not scored the same as one who does both well. The dashboard combines ratings with callbacks, cancellations and late arrivals to rank providers inside each zone and trade.