Services · Mobile app development · Hotel apps
Codeeo offers hotel app development in Makkah for properties near the Grand Mosque, larger hotels in districts such as Ajyad and Aziziyah, and operators who house Umrah and Hajj groups. Nearly every guest in Makkah comes for worship, so the app is built around prayer times, group travel, many languages and older guests, not around spa promotions. Rooming lists, shuttle times, meal plans, room requests and payments sit in one system for guests, group leaders and your staff.
The full process runs remotely: discovery, design sessions, demos and staff training happen by video call, led by our team in Dubai, Riyadh and Karachi. That team numbers 80+ people and has delivered 200+ projects across the UAE and the US.
200+ companies servedFrom a first store to an ADX listed developer
What a Makkah hotel app can include
A Makkah hotel does its most important work in the hours between prayers. Guests leave for the Haram together, come back together, eat together and often check out together. Many are elderly, many are abroad for the first time, and a single floor can hold guests speaking Urdu, Indonesian, Turkish, Bengali, French and Arabic. Hotel guest app development in Makkah therefore looks different from anywhere else in the Kingdom. Every feature below is scheduled around the prayer timetable and written in plain language, and each one can be switched on per property, per season or per group contract. Working as hotel mobile app developers for Makkah properties, we also plan for staff who rotate in for the season and need to learn the tools in a single shift.
Hotel booking app development in Makkah has to serve families who travel without an operator, often from elsewhere in the Kingdom or the Gulf. They choose dates around school holidays and the last ten nights of Ramadan, compare views of the Haram and book connecting rooms. Your rates and availability come straight from the property system.
Independent pilgrims book with you rather than through a third party.
Licensed Umrah and Hajj operators upload rooming lists before arrival, and your reservations team allocates rooms by family, gender or group leader. Changes made by the operator flow straight to the front desk, so nobody retypes a list of names on a busy night.
Group arrivals are assigned before the coach reaches the door.
Prayer times for Makkah shown on the home screen, with reminders for meals, shuttles and checkout that never clash with a prayer. Staff tasks such as housekeeping rounds are timed for when guests are most likely to be at the Grand Mosque.
Services fit the day guests are actually living.
For properties beyond walking distance, shuttle departures and seat bookings in the app. For nearer hotels, simple guidance on the exit to use and the expected walk, with the hotel's name and address in Arabic ready to show a driver or a police officer.
Fewer lost guests and fewer crowded lobby queues.
Arabic and English as the base, with the languages your source markets need, such as Urdu, Indonesian, Malay, Turkish, Bengali or French. Text stays short, icons do much of the work, and translations are checked by native speakers before release.
Guests understand instructions without asking reception.
Breakfast, dinner and full board plans shown per guest, with sittings set around prayers. During Ramadan, suhoor and iftar times replace the normal schedule and guests can reserve seating or order to the room.
Restaurant capacity is planned rather than guessed.
Wheelchair requests, rooms near the lift, medical notes a guest chooses to share, and a quick help button that alerts the duty manager. Large text and high contrast options help older pilgrims who struggle with small screens.
Vulnerable guests get help sooner.
Guests can enter their Umrah appointment from Nusuk so reminders and transport line up with it. The hotel app does not issue or change permits; it simply helps the guest arrive on time for the slot they already hold.
Fewer missed appointments and fewer anxious calls.
Housekeeping and maintenance teams see which rooms are vacated, cleaned and inspected as groups rotate. Supervisors can reassign rooms in bulk when a coach arrives early, which happens often in the busiest weeks.
Rooms are ready when the next group walks in.
mada, Apple Pay and international cards for direct guests, plus statements for operators who settle group invoices by bank transfer. Guests from abroad see the amount in riyals with a clear note on what is already paid by their operator and what they owe at the hotel.
Fewer disputes at checkout about who pays for what.
Who this is for
Hotels in Makkah differ mainly by distance from the Grand Mosque and by how they sell rooms. Some properties overlook the Haram and sell premium stays to individual families. Others sit further out and fill through contracts with Umrah and Hajj companies. Many do both at different times of year. The right app reflects where your rooms sit and who controls the booking. Below are the four situations we hear about most from Makkah owners and managers.
Your guests pay for proximity and expect a calm, well organised stay. They want room views confirmed, early check-in when possible, and dining that fits a day spent largely in the mosque. The app should feel quiet and respectful, with service requests and clear schedules at the front and very little promotion. A short welcome in the guest's language, the room's view confirmed on arrival and an easy way to extend by a night matter more here than loyalty points. Families booking connecting rooms should see them as one booking.
Premium guests notice small delays most.
Properties in districts such as Aziziyah often work through operators who book hundreds of rooms at once. Your app needs strong group tools: rooming list upload, a group leader view, shuttle seat plans and bulk messages in the group's language. Individual guests still get their own login, but the group organiser holds most of the control. Shuttle capacity planning is often the feature that pays for the app, because it ends the crowding at the lobby door before each prayer.
If you run more than one building, one app with a property switcher keeps your brand consistent and lets guests move between hotels on future trips without a new download. Central reporting compares occupancy, request times and guest feedback across buildings, which helps when you plan renovations or staffing. Permissions keep each hotel's staff focused on their own building.
Hajj stays follow their own rules, contracts and inspection cycles under the Ministry of Tourism, and the guest needs are different again: longer stays, movement to the holy sites, and very tight schedules. We plan Hajj features as a seasonal mode of the same app, switched on before the season and off afterwards. Operators get daily lists of who moves when, and your staff see which rooms empty on each day of the season.
Confirm current Hajj accommodation rules with the ministry each season.
How we work together
Most Makkah hotels begin with a fixed scope release that covers group tools, schedules and requests, then keep a retainer that brings in seasonal features before Ramadan and Hajj. Groups with several buildings often take a dedicated team that knows their systems and their partners. Every model runs remotely, with a named lead, recorded sessions and written change requests, so your managers can follow progress even in the weeks they are fully occupied with guests. Support during Ramadan and Hajj is agreed in advance, so you know exactly who answers if something breaks on a full night. Smaller properties can pause the retainer in quieter months and restart it ahead of the next peak.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Cross platform apps with offline storage for key screens, a web dashboard for front office and group sales, and secure connections to your property and payment systems. Data protection follows the Saudi PDPL, with hosting and access agreed during discovery. Key screens load without a signal, which matters on crowded nights near the Haram.
01Mobile
02Data and cloud
03Marketing and tracking
The guest's day is built around worship, not leisure.
Most hotel apps sell experiences and upgrades. In Makkah, the app has to respect prayer times, help groups move together, speak many languages and serve guests who may be elderly or travelling abroad for the first time. That changes the features, the wording and the testing. We design for a guest returning exhausted from the Haram at night, not for someone browsing offers by a pool. It also means fewer features, each one tested harder.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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