Services · Ecommerce development · Hotel booking sites

Booking websites that let pilgrims reserve and pay for a Makkah room with confidence.

Codeeo provides hotel booking website development in Makkah for hotels near the Grand Mosque, larger properties in Ajyad, Aziziyah and the surrounding districts, and operators who sell rooms to both families and Umrah groups. We build the booking site, the room and rate engine and the payment flow as one system, so a family in Jakarta, Lahore or Riyadh can pick dates around their Umrah, choose a room type, pay a deposit and receive a clear confirmation in their own language.

Most guests in Makkah book from far away, often for a once in a lifetime trip, and many are wary of being overcharged or misled. A booking site that is honest about distance, room views, meal plans and refund rules earns trust that a listing on an agency site rarely does.

Hotel online booking system development in Makkah is therefore as much about clarity as about technology. The engine has to price Hijri seasons correctly and sync with your channels, but the page a pilgrim sees has to answer the questions they would otherwise ask an agent by phone.

Built for
Licensed hotels and hotel apartments in Makkah that sell to individual pilgrims, families and Umrah groups, from one tower to several buildings.
Typical timeline
Set during discovery around your season calendar, so build and testing avoid Ramadan and the Hajj period and launch lands in a quieter month.
What you own
The booking website, its code, the rate and room database, the payment gateway account and all guest records, registered to your company.
Rated
4.7 / 5 from 23 Google reviews

200+ companies servedFrom a first store to an ADX listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

What the booking site handles

The parts of a Makkah booking that guests worry about, made clear before they pay.

Booking a room in Makkah is not like booking a city break. Guests plan around an Umrah permit and a flight, travel with parents and children, and care more about walking distance to the Haram and meal times than about a pool. Demand also swings sharply: the last ten nights of Ramadan, the Hajj period and school holidays in sending countries fill rooms months ahead, while other weeks are quiet.

Our Makkah builds start with rooms and rates, then add the details pilgrims look for: true walking times, the floor and view of each room type, how many beds and extra beds fit, which meals are included, and what happens if a permit date or flight changes. The site is Arabic first with a right to left layout, and English plus the languages your guests actually read, which for many Makkah hotels means Urdu, Indonesian, Malay, Turkish or French.

Your hotel's Ministry of Tourism licence details sit in the footer and on the booking confirmation, because guests from abroad increasingly check that a property is licensed before paying anyone.

Explain your project
  • Room types described honestly

    Each room type shows its real view, floor range, bed setup, extra bed limits and the walking route to the nearest Haram gate. Kaaba view, Haram view and city view are separate products at separate prices, so guests never feel they paid for a view they did not get.

    Fewer complaints at check in and fewer refund requests.

  • Season calendars on Hijri dates

    Pricing and minimum stays set against the Hijri calendar, with Ramadan, the last ten nights and the Hajj weeks handled as their own seasons. Peak periods can require full prepayment and longer minimum stays, while quieter months open flexible rates.

    Revenue managers price seasons once, not by hand each year.

  • Family and multi room booking

    One checkout for several rooms, with adults, children and extra beds set per room and a single lead guest paying. Connecting rooms or rooms on the same floor can be requested and flagged to reservations before arrival.

    Large families book together instead of by phone.

  • Umrah group allotments

    A partner area where licensed Umrah companies see their allocated rooms, upload rooming lists, pay deposits and balances by link, and receive invoices. Release dates return unused rooms to public sale automatically.

    Group business runs through the system, not through spreadsheets and phone calls.

  • Permit aware date changes

    Guests can request a date change when their Umrah permit or flight moves, within the rules of their rate. The site reminds them that permits are booked separately through Nusuk, and it never claims to issue one.

    Date changes handled online, with expectations set correctly.

  • Payments for guests from abroad

    International Visa and Mastercard alongside mada, Apple Pay and STC Bank (formerly STC Pay) for guests living in the Kingdom, through a SAMA licensed gateway. Prices are charged in riyals, and the confirmation states clearly that the guest's bank may convert the amount.

    Fewer failed payments from overseas cards.

  • Meal plans and add ons

    Room only, breakfast, half board or suhoor and iftar packages in Ramadan, plus airport or Haramain station transfers from Jeddah and Madinah, sold at checkout and passed to the teams that deliver them.

    Extra revenue booked before arrival instead of at the front desk.

  • Accessibility and care requests

    Fields for wheelchair needs, rooms near lifts, low floors and elderly guests travelling with carers, written simply and passed to reservations. The site itself follows accessibility good practice so older guests can read and complete it.

    Special needs known before the guest arrives tired.

  • Invoices and VAT

    Confirmations and tax invoices issued through your e-invoicing setup in the ZATCA Fatoora format, with VAT shown clearly, and separate invoices for Umrah companies paying for groups.

    Every online booking accounted for properly.

  • Staff admin for reservations

    Reservations staff search bookings by guest, group or date, move guests between rooms, resend confirmations and issue payment links from one screen. Revenue managers change seasons, close dates and edit room content themselves, in Arabic or English, without asking a developer.

    The Makkah team runs the site day to day on its own.

Who this is for

Makkah hotels that want pilgrims to book direct rather than through a chain of agents.

Rooms in Makkah are often sold several times over: hotel to wholesaler, wholesaler to agent, agent to pilgrim. Every step adds cost to the guest and removes contact from the hotel. A direct booking site cannot replace group contracts, and should not try, but it can win families and repeat pilgrims who would gladly deal with the hotel itself. Hotel booking website design in Makkah also has to respect who the guest is: a Muslim traveller here for worship, often older, often reading in a second language. The four profiles below cover most of the Makkah hotels we speak with, and the platform changes noticeably between them.

01

Hotels within walking distance of the Haram

Properties close to the Grand Mosque sell out in peak seasons and need a site that protects rate integrity: prepayment rules, minimum stays, clear non-refundable terms and a waiting list for sold out dates. In quieter months the same site promotes flexible rates and family offers. The booking engine switches between these modes by season without anyone rebuilding pages.

Best for high demand properties that want control over peak pricing.

02

Larger hotels in Aziziyah and outer districts

Hotels further from the Haram compete on value, space and shuttle service. Their booking site has to explain shuttle times, travel time at prayer peaks and meal inclusions honestly, and make multi room family booking easy. Clear information here is what converts a price comparison into a direct booking.

Best for properties that win on space and service rather than location.

03

Hotels with heavy Umrah group business

If most rooms go to Umrah companies, the most valuable part of the platform is the partner area: allotments, rooming lists, deposits, balance links and release dates. Individual booking sits alongside it for the rooms you keep for direct sale.

Best for operators who want group contracts out of email and spreadsheets.

04

Owners of several Makkah buildings

Owners running more than one tower or hotel apartment building can sell them under one brand, with a search that compares distance, view and price across buildings, one gateway and one guest database, while reservations for each building stay with its own team.

Best for portfolios that want one site and one set of rules.

How we build a booking site for a Makkah hotel

  1. 01Season and channel reviewWe study last year's demand by Hijri month, the share sold to groups, wholesalers and agencies, and the rooms you can realistically sell direct.
  2. 02Room and rate modelRoom types, views, bed limits, meal plans, deposits and cancellation rules are written into one model your reservations team agrees before anything is designed.
  3. 03Multilingual designArabic first, then English and the guest languages you choose, with plain wording, large type and a checkout that works on modest phones over busy networks.
  4. 04Engine, gateway and partnersWe build pricing, availability, payments, refunds and the Umrah partner area, and connect your property management system, channel manager and accounting.
  5. 05Quiet season launchGo live in a low demand month with test bookings from overseas cards, refund checks and redirects from any old booking pages.
  6. 06Peak season readinessBefore Ramadan and the Hajj period we load test the site, review prepayment rules and check that inventory sync holds under heavy demand.

Technology

What we build this with.

The front end is built to stay light on phones and congested networks, usually with Next.js, and the booking engine and partner area in Laravel or a headless setup. Hotel online payment integration in Makkah uses one SAMA licensed gateway that accepts both local and overseas cards, connected to your property management system and ERP. Guest data is collected under clear PDPL notices and hosted where your policy allows, and details captured at booking pass to the front desk so Shomoos registration on arrival is quicker.

01Web

  • React
  • Next.js
  • TypeScript
  • Node.js
  • Laravel
  • WordPress

02Commerce

  • Shopify Plus
  • WooCommerce
  • BigCommerce
  • Headless storefronts

03Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

04Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions Makkah hotels ask about booking websites

The guest, the seasons and the sales channels are all different.

Nearly every guest is a pilgrim planning around an Umrah permit or the Hajj, many book from abroad, and many travel as families or groups. Demand follows the Hijri calendar, and a large share of rooms is sold through Umrah companies. So the site needs honest walking distances and views, multi room booking, a partner area for groups, overseas card payments and seasonal prepayment rules, rather than leisure features that matter elsewhere.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews