Services · Mobile app development · Laundry apps
Codeeo handles laundry app development in Riyadh for laundry chains, dry cleaners and pressing shops that want customers to order from a phone instead of a phone call. We build the customer app, the driver app and the branch dashboard together, so a thobe collected in Al Malqa at eight in the morning is tracked through washing, pressing and delivery without anyone chasing it on WhatsApp.
Riyadh is a city of long commutes, dusty summers and offices that expect a crisp thobe and ghutra every working day. An app that respects those routines earns repeat orders. One that ignores them gets deleted after the first late delivery. Getting those routines right is most of the work.
200+ companies servedFrom a first store to an ADX listed developer
What the app can include
Most laundry orders in Riyadh follow a pattern: a weekly bag of household washing from a villa in the north, a stack of thobes from a bachelor flat near Olaya, or a uniform run for a company that wants staff turned out properly. Each pattern needs its own path through the app. A family wants a recurring collection slot and a clear itemised bill. An office manager wants one monthly invoice and a named contact. A busy professional wants to tap once and have five thobes back pressed by Thursday evening.
We design for these patterns first and add screens only where they shorten an order. The customer app, the driver app and the branch dashboard share one data model, so a garment carries the same tag number from the doorstep to the ironing table and back. That single record is what lets your team answer the question every customer eventually asks: where is my abaya?
Customers save their preferences once: starch level for thobes, folding or hanging, crease style for ghutras and shemaghs, and any fabric that should never go in a dryer. Pressing staff see those notes on every order, so a returning customer in Al Yasmin gets the same finish each week without repeating instructions.
Consistent results that keep regulars from drifting to the shop next door.
Weekly or twice weekly pickups locked to the same window, with the option to skip a week or add an extra bag. Slots are capped per district so drivers are not promised more stops than traffic on King Fahd Road and the Northern Ring Road will allow in one window.
Predictable volume for the plant and fewer missed doorsteps.
The driver app groups stops by neighbourhood, orders them around the slots promised, and records photos of each bag at collection. If a driver is running late in Hittin, customers further down the route receive an updated arrival time automatically rather than a call from the branch.
Drivers finish more stops per shift with fewer disputes about bag counts.
Each garment is tagged at intake with a barcode or label linked to the order. Staff scan at washing, pressing, quality check and packing, and the customer sees each stage update in the app. Missing items are flagged before the bag leaves the plant, not after the customer opens it.
Lost garment complaints drop because every piece has a trail.
Since the Riyadh Metro opened, more people pass the same stations every working day. The app can list drop points or smart lockers at partner shops near stations and office towers, so a commuter leaves a bag on the way in and collects pressed thobes on the way home. Each locker door opens with a code sent to the customer's phone.
Orders from customers who are never home when a driver calls.
Companies in the King Abdullah Financial District, clinics, restaurants and serviced apartments order under one account with several authorised staff, agreed collection days and a consolidated monthly statement. Account managers see volumes per site and can adjust service levels without rebuilding anything. Account administrators can also download past statements whenever an auditor asks.
Steady business customers alongside retail orders.
Checkout with mada, Apple Pay, STC Bank and cards through a licensed gateway, with optional instalments through Tabby or Tamara for larger dry cleaning orders. Every invoice is generated in a format ready for ZATCA Fatoora integration, so the finance team is not retyping receipts at month end.
Customers pay the way they already pay, and invoices stay compliant.
Monthly plans built around how Riyadh customers actually use laundries, such as a set number of thobes pressed each week or a household wash allowance. The app shows what is left in the plan and suggests a top up before the customer runs out, without hiding the terms.
Recurring revenue and a reason to stay with one laundry.
One view of every branch and plant: orders waiting for collection, garments in process, late deliveries and staff workload. Owners running several shops across the city compare branches side by side and move drivers or pressing capacity where the queue is longest. Templates are editable from the dashboard without a release.
Decisions based on today's orders, not last month's guesswork.
Push and SMS messages written in Arabic first with English as an option, timed for when they are useful: driver on the way, items ready, payment due. Quiet hours stop messages arriving late at night, and every message links straight to the order it refers to.
Customers act on messages instead of muting them.
Who this is for
Riyadh's laundry trade runs from single pressing counters on neighbourhood streets to central plants that serve dozens of collection points. The app that suits one does not suit the other. These are the four starting positions we see most often, and the version of the product that tends to fit each one. If you sit between two of them, discovery is where we decide which features earn a place in the first release and which wait. We would rather launch a smaller app that your staff use every day than a large one that sits half adopted while the counter keeps taking orders on paper.
You have a loyal walk-in trade in one district and customers keep asking whether you collect. A focused first version gives them booking, a pickup slot and payment, while a simple driver app lets one or two drivers cover the surrounding streets. We keep the dashboard small so the person at the counter can run it between customers, and we add more only once delivery orders prove themselves. Your counter staff can also log walk-in orders in the same system, so a customer who sometimes drops off and sometimes books a pickup has one history either way.
Start with the streets you already know.
Several shops in the north, east and centre of Riyadh mean customers expect any branch to know their history. We connect branches to one customer record, route collections to the nearest plant with capacity, and give management a comparison view. Staff permissions keep branch teams focused on their own orders while head office sees everything. Branch managers get daily targets and late order alerts, and head office can set prices, promotions and service menus once for the whole chain instead of updating every shop separately. Customers who move from Al Narjis to Al Rawabi keep their preferences.
One customer record across every branch.
Bishts, wedding dresses, abayas with embellishment and tailored suits need careful handling and a clear record of the garment's condition. The app captures photos at intake, records care notes, lets customers approve stain treatment before it starts and books a specific return time ahead of an event. A dedicated contact inside the app lets the customer ask about a specific garment directly, and the final return is booked as a timed delivery rather than a loose window. Customers also see a clear record of what was agreed before cleaning began.
Photo records protect you and the customer.
Some Riyadh operators run the customer brand and the drivers while partner laundries do the washing. Laundry delivery app development for this model needs partner assignment, service level tracking for each partner and margin reporting per order. We build the routing and partner portal so you can add or drop a partner without touching the customer app. Partners receive orders through a simple portal on a tablet at their counter, confirm when work is done and flag any garment that needs special treatment, while customers only ever see your brand.
Your brand, partner plants behind it.
How we work together
Codeeo has a team in Riyadh as well as Dubai and Karachi, so workshops, branch visits and launch training can happen in person. Most laundry operators start with a fixed scope first version, then keep a monthly retainer for changes once real orders show what customers use. Larger chains sometimes take a dedicated team that works through a longer roadmap covering more branches, corporate accounts and integrations with existing point of sale or accounting systems. We also price the work transparently in discovery by explaining which choices add effort: the number of apps, the depth of plant tracking, integrations, and how many languages and branches the first release covers.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Cross platform mobile apps for iOS and Android, a web dashboard for branches and head office, and cloud hosting chosen with Saudi data rules in mind. Barcode or RFID tagging hardware is selected to match your volumes. The stack is picked so your own developers or a future partner can maintain it without starting again.
01Mobile
02Data and cloud
03Marketing and tracking
It depends on how many apps, branches and integrations the first release needs.
A single branch with a customer app, a basic driver app and a light dashboard is a much shorter build than a chain that needs corporate accounts, partner plants and accounting integration. We agree the scope in discovery, then write down the delivery plan before design starts. The plan names what ships first and what follows, so you can start taking app orders while larger features are still being built. Changes to scope are discussed and agreed in writing.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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