Services · Mobile app development · Laundry apps
Codeeo provides laundry app development in Saudi Arabia for laundry chains, franchise groups, dry cleaners and delivery brands that want one platform working across several cities. We build the customer app, driver app, branch tools and head office dashboard around national requirements: Arabic first interfaces, mada and wallet payments, ZATCA e-invoicing, the Personal Data Protection Law and the National Address system that drivers rely on to find customers.
A laundry brand that works well in one city often struggles in the second, because prices, delivery distances, customer habits and seasons differ. We design the platform from the start so each new city is a configuration change, not a rebuild, and so head office keeps one view of the whole business as it expands.
200+ companies servedFrom a first store to an ADX listed developer
Platform capabilities
Running laundries in several Saudi cities brings problems a single shop never meets. Each city has its own prices, delivery charges and peak periods. Franchise partners need their own logins and reports while head office keeps brand standards consistent. Finance needs every invoice to meet ZATCA rules, and legal needs customer data handled under the Personal Data Protection Law overseen by SDAIA.
We treat the platform as a set of shared parts that every city uses, with settings that differ per city and per branch. The customer sees one app and one brand wherever they live. Your teams see the parts of the business they are responsible for. The capabilities below are the foundations we put in place before adding features for any single market, because getting them right early saves months of rework when city number three or four goes live.
Each city carries its own service menu, prices, delivery zones, slot limits and operating hours, set from the head office dashboard. Branches inherit city settings and can adjust only what you permit. Launching a new city means adding its zones, branches and staff, then switching it on, with no changes to the app in the stores.
New cities open without a new app release.
Every retail receipt and business invoice is generated with the fields Saudi e-invoicing requires and can be connected to the Fatoora platform through your accounting system or a direct integration. VAT is calculated per line, and credit notes are created properly when an order is refunded or adjusted. Branches cannot issue invoices outside this flow.
Invoices that pass compliance checks in every branch.
Checkout supports mada, Apple Pay, STC Bank and credit cards through a gateway licensed by SAMA, with Tabby or Tamara for customers who prefer to split larger dry cleaning bills. Business accounts can settle monthly by bank transfer or through SADAD where your bank supports it.
Customers pay the way they already pay everywhere else.
Customers save addresses using the Saudi National Address format alongside a map pin and building notes. Drivers in any city get the same structured details, which reduces failed collections in newer districts where street signs are incomplete and in older areas where buildings are hard to locate.
Fewer wasted trips in every city you serve.
Consent screens, clear privacy notices in Arabic and English, data access controls by role and a process for customers to view or delete their information. Hosting is chosen with you to meet the Personal Data Protection Law, and access logs show who viewed customer records and when.
Customer trust and a defensible position if a regulator asks.
Franchise owners log in to see their own branches, orders, staff and revenue, while head office sets brand standards, menus and promotions centrally. Royalty or commission reports are generated per partner, so monthly settlements are based on the same records both sides can see. Partners can also request menu changes for approval.
Franchise growth without losing control of the brand.
Laundry delivery app development across the Kingdom means a driver app that adapts to each city's zones, supports in-house drivers and third party fleets, records proof of collection and delivery, and works offline where signal drops. Dispatchers in each city see their own drivers on one map.
Consistent delivery standards from one city to the next.
Barcode or RFID tags follow each garment through intake, washing, pressing and packing, whether it is processed at a branch or a central plant serving several branches. If an item is moved between plants, the record follows it, and the customer sees the correct status throughout.
One tracking standard for every plant in the network.
Screens designed right to left from the start, with English as a full second language and room for others if your customer base needs them. Copy is written for Saudi customers rather than translated from a template, and the same tone carries through notifications, receipts and support messages.
An app that feels local in every city.
Head office compares cities, branches and franchise partners on orders, turnaround, complaints and revenue. Seasonal views show how Ramadan, Eid, summer travel and the Hajj and Umrah seasons affect each city differently, so staffing and marketing are planned with real patterns in hand. Reports export for board meetings and lenders.
Expansion decisions grounded in your own data.
Who this is for
A national platform is a bigger commitment than a single city app, and it is not right for every business. It suits operators who already run, or are about to run, laundries in more than one region and who want one brand, one customer record and one set of reports across all of them. These are the four situations where we see that commitment pay off, along with the parts of the platform each one usually needs first. For a single city operation, one of our city focused builds is usually the better starting point.
A chain that has proved its model in Riyadh, Jeddah or the Eastern Province and is opening in a second region needs city settings, regional dispatch and consolidated reporting. We usually rebuild the existing app on a multi-city foundation, migrate customer history and launch the new city as the first test of the configuration model, with the home city moving over once it has run smoothly. Regional managers each get a dashboard for their own cities, and customers who travel between regions find the same app, the same account and the same loyalty balance wherever they place an order.
The second city is the real test of the platform.
Brands that grow through franchise partners need partner portals, central menus and pricing rules, royalty reporting and brand controls that stop partners changing what customers see. Laundry booking app development in Saudi Arabia for franchises also needs clear data ownership terms, so we design permissions that reflect your franchise agreement rather than a generic admin role. New partners are onboarded through a checklist in the portal covering branch details, staff accounts, local prices and the licences you require them to hold, so opening a franchise branch follows the same steps in Tabuk as it does in Abha.
Permissions should mirror the franchise contract.
Some operators own the customer brand and the drivers but rely on partner laundries in each city. The platform assigns orders to partners by location and capacity, tracks service levels per partner, and calculates margins per order. Adding a new city often starts with signing a partner there rather than opening a plant, and the platform supports that from day one. Partner scorecards show turnaround, complaints and rework rates side by side, so the decision to keep or replace a partner in any city rests on the same evidence.
Expand by signing partners, not only by building plants.
Groups running premium dry cleaning in several malls and districts need condition photos, care approvals, timed returns for events and a consistent experience whichever branch a customer visits. Dry cleaning app development in Saudi Arabia for these groups puts customer history at the centre, so staff in any city can see what was cleaned before and how it was handled. Loyalty tiers and saved care preferences work in every branch, which matters to customers who split their time between two cities or travel often for work.
Customer history travels with the customer.
How we work together
Codeeo's team of 80+ works from Dubai, Riyadh and Karachi, and has delivered 200+ projects across the UAE and the US. For national platforms, workshops can be held in person in Riyadh, while teams in other cities join by video. Most clients fund the core platform and first city as a fixed scope phase, then add cities and features through a retainer or a dedicated team. Cost depends mainly on the number of apps and portals, integrations, tracking depth and how many cities launch together.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Cross platform mobile apps for iOS and Android, web portals for branches, partners and head office, and cloud infrastructure configured for Saudi data protection rules. Services are separated so payments, invoicing and tracking can be upgraded independently as the network grows, and the code is documented for your own team.
01Mobile
02Data and cloud
03Marketing and tracking
Mainly e-invoicing, data protection, payments and your own trading licences.
Invoices must follow ZATCA e-invoicing rules, customer data must be handled under the Personal Data Protection Law, and card and wallet payments should run through a gateway licensed by SAMA. Your business also needs its Commercial Registration from the Ministry of Commerce and the municipal licences for each branch, normally handled through the Balady platform. We build the app to support these obligations, while licensing itself stays with you and your advisers.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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