Services · Ecommerce development · Laundry booking sites

Laundry booking websites that meet Saudi rules and open city by city.

Codeeo delivers laundry booking website development in Saudi Arabia for laundry chains, franchise brands and dry cleaning groups that take bookings in more than one city. We build a single booking and payment platform that runs Riyadh, Jeddah, Dammam and further cities from one admin, with Arabic first pages, mada and wallet payments, ZATCA e-invoicing, Personal Data Protection Law controls and the consumer terms the Saudi e-commerce law expects from a business selling online.

The platform is a website, not an app. Customers book from any browser, links can be shared on social media and maps, and the same booking engine can later feed a mobile app if the business decides it needs one.

Built for
Laundry chains, franchise groups, dry cleaning brands and laundry delivery companies operating in several Saudi cities.
Typical timeline
Agreed in discovery, held in person in Riyadh or by video for other cities, then written into a phased rollout plan before design starts.
What you own
The platform code, the national booking and customer database, payment and invoicing accounts and every city configuration, held by your company.
Rated
4.7 / 5 from 23 Google reviews

200+ companies servedFrom a first store to an ADX listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

What the platform handles

One booking and payment platform built to national requirements.

A laundry business that grows beyond one city soon finds that each branch has invented its own way of taking orders: a WhatsApp number here, a phone line there, a spreadsheet at head office. Prices drift, refunds are handled differently in every branch, and nobody can say how much was booked across the Kingdom last week.

A national booking platform replaces that with one set of rules, applied everywhere, with room for each city to differ where it genuinely must. It also has to satisfy national requirements that apply to every branch at once: how invoices are issued under ZATCA, how payments are processed under SAMA licensed providers, how personal data is handled under the PDPL overseen by SDAIA, and what a consumer must be told before paying under the e-commerce law. These are the parts we build.

Explain your project
  • Multi-city booking engine

    Cities, branches, zones and slots are set up as configuration. Opening a new city means adding its branches, drawing its zones and setting its capacity, not commissioning a new website. Each city can have its own prices and opening hours while sharing the national service list and brand. Cities can be opened privately for staff testing before they appear to customers.

    New cities go live from the admin, not from a rebuild.

  • Arabic first booking pages

    Every page is designed in Arabic with right to left layout first, then mirrored properly into English, rather than translated at the end. Service names, garment care options, terms and messages are written by people who know laundry vocabulary in both languages.

    Saudi customers book in their own language without friction.

  • National Address and map pins

    Customers can enter their National Address short code or drop a pin, and the platform resolves it to the right city, zone and branch. Drivers receive a precise location instead of a district name and a phone call asking for directions. Saved addresses are reused on the next booking, so repeat customers skip this step.

    Fewer failed collections caused by vague addresses.

  • National payment methods

    mada, Apple Pay, STC Bank, Visa and Mastercard through a gateway licensed by SAMA, with one merchant setup serving every city. Deposits, partial captures for weighed orders and refunds work the same way in every branch, and settlements are reported centrally.

    One payment setup for the whole Kingdom.

  • Instalments on larger orders

    Tabby and Tamara can be offered on bigger household bookings such as carpet sets, curtains or a season's worth of formal wear, with a threshold you choose. The laundry is paid by the provider while the customer spreads the cost.

    Higher value orders without discounting.

  • ZATCA e-invoicing and VAT

    Every paid booking produces an invoice that meets ZATCA's e-invoicing (Fatoora) requirements, with VAT calculated correctly and the QR code on simplified invoices. We integrate with your e-invoicing solution or ERP so invoices from every branch reach ZATCA through the same route.

    Tax invoicing that is consistent across branches.

  • Consumer terms under the e-commerce law

    The e-commerce law and Ministry of Commerce rules expect clear business details, prices, cancellation and refund terms before payment. The platform shows these at checkout, records which version each customer accepted, and applies the refund rules exactly as written.

    Terms customers see are the terms the system enforces.

  • PDPL consent and data rights

    Separate consent for service messages and marketing, a privacy notice in both languages, data minimisation in booking forms, and tools for staff to answer customer requests to see or delete their data. Access is limited by role, so a branch sees only its own customers.

    Personal data handled to the standard SDAIA expects.

  • Franchise and branch roles

    Head office, franchise owners, branch managers, counter staff and drivers each get their own permissions. Franchisees run their slots and staff, head office controls the brand, national services and prices, and commission or royalty reports are produced for each partner. Every staff action that affects money, such as a refund, is logged with the user and time.

    Partners run their branches inside one controlled system.

  • National reporting

    Bookings, revenue, refunds, failed collections and slot use by city, branch and service, in one dashboard. Head office sees where demand outstrips capacity and where a city needs another van or branch before customers start to notice. Reports can be exported for board meetings or connected to Power BI.

    Expansion decisions based on booking data.

Who this is for

Four kinds of Saudi laundry business that need a national platform.

A national platform is worth building when the same brand serves customers in more than one region, or soon will. Saudi cities differ a great deal: Riyadh's working week rhythm, Jeddah's visitors and hotels, the Eastern Province's compounds and industry, and the seasonal surges in Makkah and Madinah during Hajj and Umrah. The platform has to hold all of that in one place without forcing every city into the same mould.

01

Chains expanding beyond their home city

A laundry that has done well in one city and is opening in a second needs to prove the new branches quickly. The platform lets you launch the new city with its own zones and slots on day one, compare it with the home city in the same reports, and keep the brand, price structure and customer accounts consistent between the two. Staff from the home city can train new branches on the same admin they already know.

Roll out one city at a time, on one platform.

02

Franchise laundry brands

Franchise brands need control without micromanagement. Franchisees manage their own capacity and staff; head office sets services, national prices, terms and the look of every page. Royalty and commission reports come from real booking data, which avoids disputes about what each partner actually sold. New franchisees are onboarded by adding their branch, staff and zones, and their pages inherit the brand automatically.

03

Delivery brands working with partner plants

Some brands own the customer and the vans but not the washing. The platform takes bookings and payment nationally, assigns each order to a partner plant in that city according to capacity and agreed rates, and gives partners a restricted view of their own orders. Payouts to partners are calculated from completed work. If a partner falls behind, orders can be moved to another plant from the admin.

04

Dry cleaning groups with premium branches

Groups with high end branches in several cities want a booking experience that feels consistent and careful wherever the customer is. Deposits, photo uploads, inspection appointments and ready by dates work the same way in Riyadh, Jeddah or Khobar, and a customer who moves city keeps their history. Care standards published on the site are the same in every branch, which protects the brand as it grows.

Premium service rules are set nationally, applied locally.

Six steps to a national booking platform.

  1. 01Discovery and compliance reviewWorkshops in Riyadh or video calls cover your cities, branch model, services, prices and refund rules, alongside ZATCA, PDPL and e-commerce requirements and how your store is registered.
  2. 02National model and city settingsWe define what is national and what each city or franchise may change, then turn that into configuration rather than separate builds.
  3. 03Arabic first design systemOne design system for booking, checkout, accounts and admin, in Arabic and English, so every city and partner looks and works the same.
  4. 04Payments, invoicing and dataGateway, instalment providers, Fatoora integration, consent records and role based access are built and tested together before any city launches.
  5. 05Launch in the first cityThe first city goes live with real customers, staff training and close monitoring, so problems are fixed before the second city starts.
  6. 06Rollout and refinementFurther cities open in sequence, each with its own zones and staff, while national reports guide changes to prices, slots and pages.

Technology

What we build this with.

We build national platforms on Laravel or Next.js with a separate admin, hosted where you control the accounts and with data location agreed against PDPL and NCA guidance. Smaller chains can start on WooCommerce with a booking engine.

01Web

  • React
  • Next.js
  • TypeScript
  • Node.js
  • Laravel
  • WordPress

02Commerce

  • Shopify Plus
  • WooCommerce
  • BigCommerce
  • Headless storefronts

03Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

04Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions Saudi laundry groups ask before building a booking platform.

Tax, payments, data protection and consumer rules, all at national level.

Invoices must follow ZATCA e-invoicing (Fatoora) and VAT rules. Card and wallet payments go through providers licensed by SAMA. Personal data falls under the Personal Data Protection Law, with SDAIA as the regulator, and security controls should follow NCA guidance. As an online seller you also follow the e-commerce law, including registering the online store with the Ministry of Commerce and showing clear terms before payment. Your own licences and registrations are confirmed with your advisers.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews