Services · Ecommerce development · Legal services consultation portals
We take on legal consultation booking website development in Jeddah for marketplace founders, lawyer networks and firms that want to sell advice online. Clients choose a verified lawyer by matter and language, book a slot, pay and meet by video or at the lawyer's office; lawyers get paid out after each session, and your team keeps control of approvals, refunds and invoices. Jeddah's clients are unusually varied, from import houses near the port to families abroad, and a portal lets one practice serve all of them properly.
Discovery, design reviews and sprint demos run by video call with our team in Riyadh and Dubai. That keeps decisions moving between your partners in Jeddah and anyone based elsewhere, with every agreement written up and shared after each call so nothing depends on memory.
200+ companies servedFrom a first store to an ADX listed developer
What we build
Jeddah has always been a trading city, and its legal questions follow the trade: customs and shipping disputes, agency and distribution agreements, partnership fallouts in family companies, tenancy in older districts and new developments, and employment matters for a large expatriate workforce. Add Saudis living abroad who need help with an estate at home, and visitors passing through the city who want advice before they leave, and you have a client base that speaks several languages and pays in several ways.
A paid portal has to handle all of that without becoming confusing. The pieces below are the ones we usually put in a Jeddah build, ordered roughly by how often clients touch them. Every one has a client view, a lawyer view and an admin view, and every one is designed Arabic first with English alongside.
Clients start by picking what they need, such as a shipping contract, a family estate or an employment notice, and the languages they are comfortable in. The portal shows lawyers who cover that matter and speak those languages, so a Filipino warehouse supervisor and a Hijazi trading family each find the right person.
Fewer mismatched bookings and fewer refunds.
Video consultations run inside the portal with a waiting room, a time limit and a shared folder for the session. Slots display in the client's own time zone, which matters for Saudis in London or Kuala Lumpur booking advice about property in Jeddah.
Overseas clients book without working out time differences.
Importers and logistics firms can attach bills of lading, invoices, agency agreements and customs correspondence before the session, labelled by type. The lawyer reads them in advance, so a paid hour is spent on the problem rather than on finding the right page.
Commercial sessions start with the paperwork already reviewed.
Lawyers submit their Ministry of Justice licence and Saudi Bar Association membership, languages and practice areas. Reviewers approve or return each application with comments, and licence expiry dates trigger reminders and automatic suspension if they pass.
Every listed lawyer is checked and current.
A SAMA licensed gateway accepts mada, STC Bank and Apple Pay for residents, and international Visa and Mastercard for clients abroad. Prices display in riyals with clear tax lines. Tabby or Tamara can be added for higher value packages such as estate reviews. Card details never touch your servers.
Clients in Jeddah and overseas can both pay without friction.
Each booking records the fee, the platform's share and the lawyer's share. Payouts release on your schedule after the session closes, and a hold applies automatically when a complaint is open. Lawyers download monthly statements that match their bank deposits.
Lawyers trust the numbers and stay on the platform.
Every payment, refund and commission charge produces the matching tax invoice or credit note in the format ZATCA requires. Company clients add their VAT number once; individual clients get a simplified invoice in Arabic with an English copy if they ask.
Your accountant closes the month without rebuilding invoices.
Rescheduling windows, late cancellation charges and lawyer no shows are handled by rules you set in the admin panel. Refunds return through the original payment method, and the system explains each decision to the client in plain Arabic or English. Lawyers can set their own buffer and rescheduling limits within the bounds you allow.
Disputes over money drop because the rules are visible upfront.
Only paying clients can review a session. Complaints open a case with the booking, messages and files attached, and your team decides on a refund, a repeat session or a warning to the lawyer, with every step recorded.
Problems are resolved on the record, not on social media.
Each matter type gets its own page in Arabic and English, explaining in plain words what a consultation covers, who it suits and what to bring, with structured data for search engines. Pages for questions Jeddah residents actually search, such as tenancy disputes or commercial agency, bring clients in without paying for every visit.
Organic search becomes a steady source of paid bookings.
Who we build for
Legal services booking platform development in Jeddah works best when the platform is built around a specific client group rather than trying to be a general directory on day one. These are the four starting points we hear most often from Jeddah. Whatever the model, the way the platform earns, whether by commission, listing plans or a client service fee, should be checked against the Code of Law Practice and Saudi Bar Association rules by your own legal adviser before launch. Picking one group first also makes marketing cheaper, because the message, the lawyers and the search pages all point at the same client.
A platform or network focused on trade questions: agency registration, distribution disputes, customs penalties and shipping claims. Clients are businesses around the port and the industrial areas who want a quick, paid opinion before deciding whether to instruct a firm. We build company accounts, document packs for trade matters and fixed fee contract reviews.
Business clients return often, so company accounts pay off quickly.
Many Jeddah families have relatives studying or working overseas who still own property or inherit at home. A portal that offers Arabic and English video sessions, time zone aware booking and international card payment lets them get advice without flying back, and hands accepted matters to the firm for full instruction.
Time zone aware booking removes the most common reason overseas clients give up.
Workers in logistics, hospitality and construction often have questions about contracts, end of service and labour complaints. A low friction booking flow in their own language, short fixed sessions and mada or Apple Pay checkout suit this group. Labour matters usually go to amicable settlement at the Ministry of Human Resources and Social Development first, and lawyers can explain that route clearly.
Short fixed sessions keep the price clear for clients on modest salaries.
A Jeddah firm that already has a website wants a proper paid booking channel instead of free calls that never convert. The portal sells first consultations by practice area, routes them to associates and passes accepted clients into your engagement process. No external lawyers, no payouts, just clean booking and billing.
Charging for the first session filters out enquiries that were never going to instruct.
Ways to work with us
Founders usually start with a fixed scope build of the first release, then move to a monthly retainer for new payment options, features and support once bookings are flowing. Firms adding a paid booking channel to an existing practice often only need the fixed project. Larger operators planning several cities can take a dedicated team. What drives cost is the number of user types, multilingual content, payout and split settlement logic, video, and how much admin work you want the system to do for you. We are a team of 80+ across Dubai, Riyadh and Karachi with 200+ projects delivered across the UAE and the US, rated 4.7 from 23 Google reviews.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We pick technology to fit your payment provider, video service and the team who will maintain the portal after launch. Expect a modern web framework, a managed database hosted where you approve, and documented integrations that another developer could pick up. Video, payments and invoicing are kept behind clean interfaces so any one of them can be swapped later.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
Lawyer onboarding, search, booking, payment, payouts and invoicing.
A typical Jeddah build has a public side where clients find a lawyer by matter and language, a booking and checkout flow, video sessions, a lawyer area for availability and statements, and an admin panel for approvals, refunds and disputes. Payouts and ZATCA invoicing sit underneath. The first release covers what you need to take real bookings; extras follow once you see how clients use it. We agree that boundary in writing during discovery so nothing important is left to assumption.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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