Services · Mobile app development · Loyalty apps
We design and build loyalty apps for Jeddah restaurants, cafés, perfume and gift retailers, hotels and family trading brands. Points, rewards, offers and member profiles sit in one app linked to your tills, so a regular on the Corniche and a first time visitor at the airport are both recognised. Jeddah mixes a large settled population with constant visitor traffic, and a good programme treats those two groups differently instead of forcing one design on both.
Our Saudi team works from Riyadh, with colleagues in Dubai and Karachi, and runs workshops and branch reviews with Jeddah clients by video call, using clips your own staff film at the till. Day to day work runs through shared boards and scheduled reviews. You always know who is working on your programme and what is due next.
200+ companies servedFrom a first store to an ADX listed developer
What the app can include
Jeddah has long been the Red Sea gateway for traders and for pilgrims heading to Makkah and Madinah. Many Umrah visitors arrive at King Abdulaziz International Airport, and the Haramain train links the city to both holy cities. Some of those visitors shop and eat in Jeddah for a day or two; most residents shop here every week.
That split shapes the product. A resident will happily download an app and climb tiers over a year. A visitor on a short stay will not create an account just to earn a few points. Custom loyalty app development in Jeddah therefore usually means two layers: a full member app for locals and a lighter path for guests, both feeding the same rewards engine and the same reports. The features below are chosen from that starting point.
Visitors can add a digital card to Apple Wallet or Google Wallet from a QR code at the counter, with no full app download. The pass shows the balance, an instant welcome reward and a reason to return before they fly home, and it can convert into a full account later.
Visitors join in seconds instead of walking away.
Arabic and English are standard. For visitor facing screens such as the welcome offer and the pass, Jeddah operators sometimes add Urdu, Bahasa Indonesia or Turkish depending on who actually walks into their branches. We plan this as content, not a separate app.
Guests understand the offer without asking staff.
Perfume, oud, dates and sweets are often bought to take home. The app can reward gift bundles, store wrapping preferences and keep a list of what a member bought last time, which helps a returning pilgrim or a resident buying for family abroad. Reorders can be shipped within the Kingdom where your logistics allow.
Bigger baskets on gift purchases, with repeat orders made easy.
Much of Jeddah's dining and strolling happens after sunset along the Corniche and on Tahlia Street, especially in the hotter months. Bonus points can be scheduled for quieter afternoon hours to spread demand, or for late evenings when you want to win the after dinner dessert run.
Rewards fill slow hours instead of discounting busy ones.
Not every Jeddah customer wants to fill in a form on a phone. Cashiers can register a member with a mobile number and a one time code, then hand over a printed or digital card. Older customers of long standing family shops often prefer this, and it keeps sign ups growing in branches where app downloads are low.
Members join through staff they already know.
A QR code on the bill lets diners claim points after paying, so waiters do not have to ask for phone numbers at a crowded table. The code is single use and tied to that bill, which keeps photographed receipts from being claimed twice.
Points for every table without slowing service.
Partner rewards with hotels, tour operators and venues let a member earn at one business and spend at another. A hotel near the airport or on the Corniche can hand guests a partner pass that earns a meal at a nearby restaurant group, with settlement reports for both sides.
Visitors find your brand through businesses they already trust.
Members order in the app and collect from a counter or the kerb, earning more points than on aggregator orders. This gives you direct customer data for the orders that would otherwise belong to a delivery platform. Pickup slots help branches near the Corniche manage weekend evening rushes.
More orders come through a channel you own.
Limits on points per day, alerts when one device collects many accounts, and approval steps when staff add manual points. Busy branches with rotating seasonal staff need these controls more than quiet ones. Every manual adjustment is logged against the staff member who made it.
Your rewards budget goes to real customers.
Dashboards separate repeat local members from short stay guests, by branch and by season. You can see whether a Ramadan or Jeddah Season campaign brought back residents or simply caught more visitors, and plan next year accordingly.
Clear evidence of which audience each campaign reached.
Who this is for
Not every Jeddah business needs a full app. A loyalty app development company in Jeddah should tell you when a wallet pass or a simple stamp tool is enough. These four situations are where a custom programme usually earns its keep, because the customer mix, the number of branches or the product range makes a generic tool awkward. If none of them sounds like you, we will say so plainly.
Jeddah has many long established family businesses in food, perfume and household goods, often with loyal customers who have never been asked for an email address. We help these brands start with a simple programme that older customers can use, with large type, Arabic by default and staff able to register members at the counter for them. Once the base is in place, we add personal offers drawn from what each customer already buys.
Easy enough for every generation of your customers.
Dining groups with several branches along the waterfront and the main shopping streets compete hard for the same evening crowd. We build table claim earning, birthday rewards and timed bonuses that move people toward your quieter branches, and we connect order ahead so regulars can skip the queue on a busy Thursday night. Branch managers see which waterfront locations convert visitors into repeat members and which do not.
Timed rewards help balance busy and quiet branches.
Hotels in Jeddah host Umrah visitors, business travellers and leisure guests, many staying only a night or two. A wallet pass with partner rewards keeps guests inside your network of restaurants and services during the stay, and gives you a contact you can invite back on their next trip. The hotel keeps its own guest relationship, and partners only see the transactions they are part of.
Short stays still count if the reward is immediate.
Mall retailers need points that work across stores, online and at pop up counters during seasonal events. We connect your POS and online store to one member profile, add gift receipt history and let mall promotions run as campaigns inside your own app rather than a paper coupon. Seasonal staff can be given limited access that ends automatically when their contract does.
One member profile in the mall, online and at pop ups.
How we work together
Smaller brands often begin with a wallet pass and a dashboard, then add the full member app once the programme proves itself. Groups with many branches usually start with a fixed scope app and keep a monthly retainer for campaigns. For a long programme across several brands or partner businesses, a dedicated team of loyalty app developers for Jeddah works alongside your staff over video, with review calls timed to launches and seasonal campaigns. Every route ends with documentation and full ownership in your hands, so you are never tied to us.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Mobile apps for iOS and Android, Apple Wallet and Google Wallet passes, a cloud rewards service and connectors for common POS and e-commerce systems. Where member data is stored is agreed with you in line with Saudi data protection rules. Documentation is handed over so your team can maintain it.
01Mobile
02Data and cloud
03Marketing and tracking
Yes, if the programme treats visitors and residents differently.
Residents are where long term value comes from, so they get the full app with tiers and personal offers. Visitors get a quick wallet pass and an instant reward that makes sense within their stay. Both feed one rewards engine, so a visitor who comes back next year is recognised. If your sales are almost all from passing trade, we may suggest a simpler tool instead. We usually test the guest path in one or two branches first, then decide how far to take it.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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