Services · Mobile app development · Loyalty apps
Codeeo offers loyalty app development in Riyadh for café chains, restaurant groups, mall retailers, gyms and service brands. We build the member app, the points and tiers engine, the cashier tools and the dashboard your marketing team uses, all connected to your point of sale. Riyadh customers already carry several reward apps on their phones; yours has to earn its place by being faster at the till and more generous where it counts.
Part of our team of 80+ works from Riyadh, alongside Dubai and Karachi, so workshops, branch visits and cashier training can happen in person. We plan the programme with you before a single screen is drawn. That plan covers who the programme is for, what it may cost you in rewards, and how branches will run it on a busy Thursday night.
200+ companies servedFrom a first store to an ADX listed developer
What the app can include
Riyadh is a city of long drives, late evenings and dense commercial strips. A member might buy a coffee on Olaya Street before work, pass a mall branch on the way home and visit a Boulevard venue on a Riyadh Season weekend. The app has to recognise that same person at every point and reward them without making the cashier work harder.
As a loyalty app development company in Riyadh, we start from the counter. If scanning a member code takes longer than paying, staff will skip it and the programme quietly dies. So we design the till flow first, then the member app, then the marketing tools. The features below are the ones Riyadh operators ask for most, and we pick the set that fits your brand rather than shipping all of them at once.
A rotating QR code in the app that cashiers scan with the existing POS scanner or a tablet. Points post in seconds and the member sees the balance update before leaving the queue, even at a busy drive through window in north Riyadh. If the network drops, the scan queues and posts once the connection returns.
Staff record members without slowing the morning rush.
Silver, gold and higher levels based on visits or spend over a rolling period, with clear progress bars. Riyadh café regulars often visit daily, so we can weight tiers on visit count instead of basket size where that fits your model.
Your most frequent customers feel recognised for showing up.
Opt in offers triggered near a branch, filtered by district such as Al Malqa, Al Yasmin or Al Olaya. Members who drive past a branch at lunch can get a timed incentive, with frequency caps so nobody feels tracked. Members can switch it off in one tap from settings.
Footfall rises at branches that need it, not everywhere.
Company accounts for offices in KAFD and along King Fahd Road, where employers fund coffee or lunch credits for staff. Each employee earns personally while the company sees one monthly statement. HR teams add or remove staff from a simple upload.
A steady weekday base from office clusters.
Short campaigns built for Riyadh Season, Ramadan nights and national holidays: double points windows, limited rewards and partner offers, scheduled from the dashboard with start and end times fixed in advance. Each campaign keeps its own report so next year starts with evidence.
Campaigns go live on time without a developer.
Many Riyadh food and retail groups run several concepts under one company. One wallet can hold points across burger, coffee and dessert brands, while each brand keeps its own look and reward menu inside the app.
Members discover your other concepts through rewards.
Riyadh households often shop and dine as a family, so one parent can link a spouse or older children to a shared balance. Referral codes reward both the member who invites and the friend who joins after a first purchase, with checks that stop the same phone number earning twice.
Programmes grow through households and friends, not just ads.
Right to left layouts designed from the start, copy written in natural Saudi Arabic rather than literal translation, and English for the large expatriate workforce. Members switch language without losing their place.
The app reads like it was made in Riyadh, because it was.
Separate opt ins for marketing messages, location and data sharing with partner brands, recorded with timestamps. This follows the consent approach expected under the Saudi Personal Data Protection Law, which SDAIA oversees.
Clear records if a member asks what you hold.
Segments by branch, tier, last visit and favourite product, with campaign results shown against a control group. Your team sees whether a reward created extra visits or simply discounted visits that would have happened anyway. Exports go to your BI tools when needed.
Budget moves to the rewards that pay back.
Who this is for
Custom loyalty app development in Riyadh makes sense when an off the shelf stamp card no longer fits how your business runs. These are the four situations we see most often in the capital, each with a different starting point and a different first release. If your situation is not listed, the discovery workshop is where we work it out together.
You started with one roastery and now run branches across several districts. Paper cards and a basic POS add on cannot tell you which customers visit three branches or who stopped coming after a price change. We build a focused member app with scan to earn, a free drink reward and visit based tiers, then add pre ordering once the habit is established. Once members trust the balance, we add birthday rewards and a simple referral code for regulars to share.
Start with earning at the till; ordering can follow.
Fashion, perfume and electronics retailers with stores in Riyadh Park, Kingdom Centre and other malls need points that work in every branch and online. We connect the app to your POS and e-commerce platform so one member profile collects every purchase, and we add receipt history so returns and exchanges are easy at any branch. Member profiles also tell your buyers which branches favour which brands, a useful input when you plan stock for each mall.
One profile across every mall branch and the website.
Your head office in Riyadh manages brands that serve different customers at different hours. We build a shared wallet with brand level reward menus, so a family that eats at your grill on Friday can be nudged toward your dessert concept on a weekday evening, and each brand manager sees their own results. Kitchen and delivery data can feed the same profiles, so a member who only orders at home still counts toward a tier.
Each brand keeps its own identity inside one shared wallet.
Service businesses reward attendance more than spend. We combine bookings with points for completed sessions, referral rewards for bringing a friend, and renewal reminders timed before a membership lapses. Ladies only branches can have their own content and staff permissions. Staff permissions keep trainers and receptionists to the tools they need, while managers see results by branch.
Rewards for showing up, not only for paying.
How we work together
Most brands begin with a fixed scope first release covering earning, rewards and the dashboard, then keep a monthly retainer for campaigns and new features. Larger groups planning a programme across many brands sometimes take a dedicated team of loyalty app developers in Riyadh who sit close to their marketing and IT staff. Each option is written up with scope and responsibilities before work starts. Whichever route you choose, you keep full ownership of the code and data, and you can bring the work in house later with proper handover documents.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Native or cross platform mobile apps, a cloud rewards service with clear APIs, and connectors for the POS and e-commerce systems Riyadh retailers commonly run. Hosting location is agreed with you in line with Saudi data rules. Every service is documented so your own developers, or another agency, can maintain it later.
01Mobile
02Data and cloud
03Marketing and tracking
A member app, a rewards engine, cashier tools and a marketing dashboard.
The member app handles sign up, earning, rewards and offers. The rewards engine holds balances and rules. Cashier tools let staff identify members quickly, and the dashboard lets marketing build campaigns and read results. We scope which parts go in the first release after seeing how your Riyadh branches and systems work today, so nothing is built that your team will not use. We also map where member data will live, which teams can see it, and how reports reach head office each week.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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