Marketplace platforms built in the capital, for founders and groups selling at scale.

Vendors register, upload documents, manage listings and stock, accept orders, print shipping labels and track payouts from a web portal that also works on a phone. Bulk upload by spreadsheet or API saves large vendors from typing thousands of products by hand. Staff accounts let a vendor give warehouse and sales colleagues their own logins.

Commercial registration, VAT number, national address and bank account in the company name are collected and checked before approval. Automated registration lookups can be added through Wathq, and individual sellers can be verified through Nafath where your model allows them.

Percentage commission, fixed listing fees, subscription plans for vendors and paid promotion slots can all be combined. Rules vary by category, vendor plan and campaign, and every fee shows on the vendor statement with the order it came from.

Checkout takes mada, Apple Pay, STC Bank, cards and buy now pay later options through a SAMA licensed provider that supports split payments. Commission is separated at source, vendor balances move from pending to available after your release rule, and payouts go out on a fixed cycle.

Companies set up one account with many users, budgets per department, approval chains and purchase order references. Approved orders flow to vendors automatically and invoices go to the finance contact. This is the core of B2B marketplace app development in Riyadh, where buyers are offices, hospitals, schools and contractors.

Cases open from the order with reason codes and evidence, move through vendor response and escalation stages with deadlines, and end in a recorded decision that triggers the refund, replacement or release of funds. Your operations team works from a queue sorted by deadline, sees the full order and message history in one place, and can apply standard outcomes for common cases such as items not received.

Buyers rate completed orders. The platform combines ratings with cancellation rate, late dispatch and dispute losses into a trust score that drives search position, badges and payout speed. Vendors see their own score and the reasons behind it, which turns ratings into a coaching tool rather than a mystery.

Vendors buy placement in search and category pages with a daily budget, clearly marked as sponsored. Ranking still weighs relevance and trust score, so a poor vendor cannot simply buy the top position. Vendors see impressions, clicks and orders from each campaign in their portal, and spend is deducted from their balance. It gives the platform a second income line once traffic is steady.

Commission invoices to vendors and, where your model requires it, sales invoices to buyers are generated from order data and passed to an e-invoicing solution that meets Fatoora requirements. Credit notes follow refunds automatically. Whether you act as agent or principal changes who issues which invoice, so your tax adviser confirms the model and we configure the platform to match it.

Gross order value, take rate, repeat buyers, active vendors, dispute rate and payout timing in one view, with exports for your board or investors. Figures can be filtered by category, vendor cohort and district, so you can see whether north Riyadh buyers behave differently from those in the south, or whether vendors who joined in your founding programme still perform a year later.