National booking and payment platforms for Saudi mental wellness providers.

One directory covers every city you serve. Clients filter by city, language, practitioner gender and in-person or video sessions. Profiles show the registration details you supply, and an expiry field alerts your clinical governance team before a practitioner's registration with the Saudi Commission for Health Specialties lapses. Directory pages for each city also give search engines a clear local page to index.

For services where you must confirm who a client is, we plan identity checks at sign up. Nafath verification is possible where your organisation is approved to use it; otherwise we use verified phone numbers and staff checks at the first session. The level of checking matches your clinical and legal requirements.

Checkout supports mada, Apple Pay, Visa, Mastercard and STC Bank (formerly STC Pay) through a gateway operating under SAMA rules. SADAD bill payment can settle larger invoices for companies. Tabby and Tamara instalments are offered only for packages and only where their terms accept health services. Refunds always return to the method the client used.

Each sale, refund and credit note produces an e-invoice integrated with ZATCA's Fatoora platform as your integration phase requires, with simplified invoices for individuals and standard tax invoices for companies. VAT treatment is set with your tax adviser, not guessed by the software. Failed submissions are retried and reported to finance rather than lost.

Mental health information is sensitive data under the PDPL. Clients give clear consent at booking, read your privacy notice in Arabic or English, and can request access to or correction of their data. Requests are logged and routed to your data protection officer with response tracking. Retention periods for booking, payment and intake data are set separately.

Role based access, multi-factor sign in for staff, encryption, access logs and backup plans are designed to support the National Cybersecurity Authority controls your organisation applies. Hosting location is agreed with you, including Saudi data centre regions where policy or contracts require it.

Employers, universities and other funders hold accounts with session allowances, contract rates and purchase order references. Their people book privately; funders see only aggregated usage and invoices. Where an insurer covers sessions, the booking captures policy details for your claims process under your agreement with that insurer. Funders can download monthly statements without contacting your team.

The Saudi e-commerce law expects clear seller identity, prices, terms and cancellation conditions. We place your commercial registration, contact details, cancellation and refund terms where clients see them before paying, and support registering the online store with the Ministry of Commerce as your legal adviser directs. Terms are versioned, so you can show which version each client accepted.

Cities are switched on from the admin once practitioners, rooms and local content are ready. Each city can have its own hours, holidays, session types and contact numbers, and national managers compare bookings and revenue by city from one dashboard. A city can be paused just as easily if a local team changes.

Hijri and Gregorian dates appear side by side, Ramadan timetables can be loaded in advance, and Eid closures apply across every city or selected ones. The working week runs Sunday to Thursday by default, with weekend sessions where you offer them. Reminders respect prayer times and local hours where you set them.