One booking and payment platform for pest control brands working across the Kingdom.

A customer's address decides which branch receives the booking, which crews are offered and which prices apply. Branch managers see and manage only their own bookings, while head office sees everything in one view. Addresses on a branch boundary can be assigned by rule, and a booking can be passed between branches if one has no crew free.

Treatments can carry different prices, durations and follow up intervals by region, reflecting local labour, travel and the pests common there. Head office sets the rules; branches cannot change prices without approval. Seasonal adjustments can be scheduled in advance for one region without touching the others.

mada and Apple Pay, STC Bank, Visa and Mastercard, Tabby and Tamara for larger treatments where approved, and SADAD where your finance setup supports it, all through a SAMA licensed gateway with tokenised card data. Settlements can be reported per branch so finance teams reconcile each city separately.

Every payment and refund produces a Fatoora compliant e-invoice or credit note through your accounting system or ERP, with each branch's details where your structure requires it and VAT handled consistently.

The e-commerce law expects clear seller details, full price and cancellation terms before payment. The checkout shows them for every treatment, and confirmation emails repeat them, so customers in every city receive the same written terms. When a rule changes, the date of the change is recorded against later bookings.

Your Balady qualification, the SFDA registration status of the products you use and your commercial registration can be shown on treatment and checkout pages, giving cautious customers the evidence they look for before paying. Families worried about children, pets or food preparation areas often check exactly this before they book a treatment for their home.

The platform is designed in Arabic first, with English mirrored, and additional instruction languages where your branches serve large expatriate communities. Content is managed centrally with branch level overrides for local notes, such as a coastal mosquito advisory in one region and a termite inspection offer in another.

Facility management groups, hotel chains and restaurant brands with sites in several cities book under one account, raise requests per site, pay by invoice and download every branch's service reports in one place. Each site is still served by the nearest branch, so the client gets local crews and a single relationship.

Head office sees bookings, revenue, cancellations, refunds and online conversion by branch, service and channel, exportable to Power BI or your finance team's tools. Branch managers get their own dashboard, so they can see how their city compares without access to other branches' customers.

Hosting and data location are agreed under the PDPL, with SDAIA guidance in mind. Role based access, logging and encryption are standard, and NCA controls are applied where your clients or contracts require them.