Services · Mobile app development · Pet care apps
Codeeo delivers pet care app development in Saudi Arabia for clinic groups, grooming chains, pet retail brands and service marketplaces that operate in more than one city. We build customer apps, provider and staff apps and a central dashboard, connected to Saudi payment rails, e-invoicing and the identity checks a national service needs. The aim is one platform that works the same way in Riyadh, Jeddah and the Eastern Province, while letting each branch keep its own schedule, prices and team.
Pet ownership in the Kingdom has moved from a niche into a visible consumer category, with specialist clinics, cat salons and mobile groomers now common in the major cities. Operators who want to grow beyond one city need software that scales with them. Smaller cities such as Abha, Tabuk or Al Ahsa often have only a few providers, so a national app also needs to work well where choice is limited.
200+ companies servedFrom a first store to an ADX listed developer
Platform capabilities
A single clinic app and a national pet platform look similar on the surface, since both take bookings and send reminders. Underneath, the national version has to handle branches with their own staff and hours, providers who need verifying, payments split between several parties, tax invoices for every transaction and personal data held to Saudi rules. It also has to work for very different customers: Saudi families who mainly keep cats, expatriate households with dogs on compounds, and owners in smaller cities who may only have one clinic within reach.
The capabilities below are the foundations we plan for in a multi city build. Not all of them belong in the first release, but leaving them out of the architecture makes the second city far harder than the first.
Each branch has its own services, prices, staff, opening hours and service area, managed from one head office dashboard. Customers see what is available near them, and regional managers see only their own cities.
Opening a new city becomes configuration, not a rebuild.
For platforms that list independent groomers, sitters or vets, provider onboarding includes document upload, commercial registration details from the Ministry of Commerce where relevant, and identity verification through Nafath. Commission and payouts are calculated automatically.
Trusted providers onboarded without a manual paperwork pile.
Veterinary clinics and pet shops in the Kingdom are licensed through the Ministry of Environment, Water and Agriculture. The platform stores each branch's or provider's licence details and expiry dates and alerts your compliance team before anything lapses.
No provider stays live on an expired licence.
Pet grooming booking app development in Saudi Arabia at chain level means one booking engine serving studios and mobile vans in several cities, with durations by breed and coat, staff skills and travel buffers set per branch.
Consistent booking for customers wherever they live.
Veterinary appointment app development in Saudi Arabia for clinic groups covers booking, triage questions, reminders and a shared pet record, so an owner who moves from Jeddah to Riyadh keeps the same history at the new branch.
Pet records that follow the owner across the Kingdom.
Pet sitting app development in Saudi Arabia must cope with national holiday peaks, when demand rises in every city at once. Capacity rules, deposits, waiting lists and verified reviews keep stays organised across hundreds of sitters or several boarding sites.
Peak seasons that run on rules rather than phone calls.
mada, Apple Pay and STC Bank through a payment provider authorised by SAMA, with SADAD where bill payment suits corporate or recurring accounts, and instalment options such as Tabby or Tamara for larger orders. Split payments route each provider's share automatically.
Every common payment method, reconciled in one place.
Tax invoices for bookings, products and subscriptions generated in line with ZATCA's Fatoora requirements, through your accounting or ERP system or a certified e-invoicing solution. Marketplace models need careful design so the right party issues each invoice.
Invoices that satisfy auditors without manual rework.
A national product catalogue with stock by warehouse or branch, recurring orders for food and litter, and delivery partners that cover the cities you serve. Loyalty points work across services and products in every location.
Repeat revenue that does not depend on store visits.
Designed to the Personal Data Protection Law overseen by SDAIA, with consent records, role based access and encryption. Where you work with government bodies or regulated partners, we plan against the relevant NCA cybersecurity controls and agree hosting location early.
A platform that holds up to legal and partner review.
Who this is for
The pet sector in Saudi Arabia is still young, which means the businesses expanding fastest are often building their systems for the first time. A platform chosen now will carry the brand through new cities and new services. These are the four situations that most often lead to a national build, each with different priorities for the first release. Whichever applies, we start by agreeing which cities, which customers and which services the first release must serve, and what can wait for the next phase.
You run clinics in one city and plan branches elsewhere. Owners expect online booking, vaccination reminders and access to records, and head office needs to compare performance between branches. We build a shared booking engine and pet record, with each clinic's practice software connected where possible, and a rollout plan so the second city launches on a system already proven in the first. Branch managers get their own view of bookings, reviews and staff schedules, while head office sees the whole group and can spot a branch that is slipping before customers start leaving.
Phase the rollout city by city.
You want to connect owners with independent providers in several cities. The difficult parts are trust and money: verifying providers, handling reviews and disputes, splitting payments and issuing correct invoices. We design provider onboarding with Nafath verification and licence checks, commission rules, payouts and a support console, so the marketplace can grow without the operations team drowning.
Trust features come before growth features.
Your stores sell food and accessories in several cities and you are adding grooming rooms or partner vets. The app ties product orders, subscriptions and service bookings to one customer account and one loyalty scheme, with stock and appointments managed per branch. Head office can run national promotions, such as a grooming offer for every customer who buys a large bag of food, while each branch controls its own appointment book. Reports compare product and service revenue city by city, which shows where a grooming room is worth adding next.
A pet care brand from abroad needs an Arabic first experience, Saudi payment methods, local e-invoicing and data handled under Saudi law, rather than a translated copy of its home market app. We adapt or rebuild the customer experience for the Kingdom and connect it to your global systems where that makes sense. We also help you decide what to keep from the original product and what to redesign, since Saudi customers often expect features such as WhatsApp contact, delivery time windows and Arabic customer service that the home market app may not have.
Engagement models
A national platform rarely fits a single fixed price project. Most clients begin with a paid discovery and a fixed scope pilot city release, then move to a dedicated team or a retainer for the expansion phase. Our Riyadh office can host workshops and in person reviews, and teams in other cities join by video. Codeeo has delivered 200+ projects across the UAE and the US, and has a team of 80+ across Dubai, Riyadh and Karachi. Whatever the model, the roadmap, ownership terms and release plan are written down, and you can change the mix of fixed scope and retainer work as priorities shift between cities.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Native or cross platform apps depending on your performance needs, a cloud backend designed for multiple branches, and integrations with Saudi payment providers, e-invoicing and identity services. Hosting location and architecture are agreed with you against PDPL and partner requirements.
01Mobile
02Data and cloud
03Marketing and tracking
Data protection, e-invoicing, payments and the licences your providers hold.
The Personal Data Protection Law governs customer and pet owner data, and SDAIA oversees it. ZATCA's e-invoicing rules apply to the tax invoices your platform issues. Card and wallet payments must run through a provider authorised by SAMA. Veterinary clinics and pet shops are licensed through the Ministry of Environment, Water and Agriculture, so a marketplace should check those licences. We map these early so they shape the design rather than delay launch. Rules evolve, so we review them again before each major release and before each new city goes live.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
Get in touchPROVEN RESULTS
Swift
Kotlin
Flutter
React Native
PostgreSQL
MySQL
MongoDB
AWS
Azure
Docker
GA4
Google Tag Manager
Search Console
Meta Pixel
Looker Studio