Services · Mobile app development · Pharmacy apps
Codeeo handles pharmacy app development in Riyadh for independent pharmacies, regional groups and chains spread across the capital's districts. We build the customer app, the pharmacist review screens, the driver app and the admin dashboard, so a patient in Al Malqa or Al Aziziyah can reorder an everyday product, send a prescription for a pharmacist to check, and see which branch will fill it. Every prescription order passes a licensed pharmacist before anything is packed.
Our team works out of Riyadh as well as Dubai and Karachi, so discovery sessions and reviews can happen at your head office or a branch, with the people who actually dispense in the room. That matters in a city where distances are long and every branch runs a little differently.
200+ companies servedFrom a first store to an ADX listed developer
What the app can include
Riyadh is wide, car based and busy at night. Families shop late, after work and after Isha, and they expect a pharmacy app to tell them quickly whether a product is in stock nearby and when it can arrive. At the same time, a pharmacy is not a grocery store. Prescription only medicines can only be dispensed by a licensed pharmacist against a valid prescription, controlled medicines stay out of online ordering entirely, and every pack you sell is reported through the SFDA drug track and trace system. The features below are planned with both realities in mind: speed for the shopper, and a clear point where the pharmacist takes over. We usually start with branch stock, prescription review and delivery, then add loyalty, chronic care and corporate features once the first release is settling in.
The app reads the delivery address or the shopper's location and assigns the order to the branch that can fill it fastest, whether that is a store on Olaya Street, in Al Yasmin or near King Abdullah Road. Shoppers can also pin a favourite branch for collection on the way home.
Orders land at the branch that holds the stock and sits closest to the patient.
Stock levels come from your pharmacy system on a schedule you choose, so the app shows what one branch holds rather than a catalogue that promises everything. Where an item is out, the shopper sees which nearby branch has it and can switch with one tap.
Fewer cancelled orders and fewer calls asking whether something is available.
Patients photograph a paper prescription or share their e-prescription reference. It goes to a review queue where a licensed pharmacist checks validity, dose and interactions, contacts the patient if needed, and approves or declines. Nothing prescription only is charged or packed before that approval.
Prescription orders follow the same professional check as the counter.
For branches registered to dispense Wasfaty prescriptions, the app can ask the patient for their prescription reference and route it to staff, who confirm it in the official system before preparing it. The app records the request and its status without trying to replace the government platform.
Patients use one app for both paid and Wasfaty prescriptions.
Sign in with a phone number for everyday shopping, then confirm identity through Nafath where it is needed, for example when linking prescriptions or dependants. Family profiles let one parent manage medicines for children or an older relative with consent recorded.
The right person is attached to every prescription order.
Patients on long term treatment for diabetes, blood pressure or thyroid conditions set refill reminders. When a refill is due, the app prompts them, checks whether the prescription is still valid and sends a new review request to the pharmacist instead of reordering automatically.
Regular patients come back on time without skipping the pharmacist.
Patients message a pharmacist about how to take a medicine, a possible side effect or whether two products can be used together. Chats are tied to the order and the patient record, answered from the branch or a central team, and handed over to a phone call when a conversation needs more than text. Pharmacists can mark a question as urgent and advise the patient to see a doctor.
Patients get professional advice without driving to the counter.
Your own drivers or a delivery partner see routes across the ring roads, sealed bag numbers and handover rules. Prescription parcels need a one time code or ID check at the door, and temperature sensitive items carry a flag so they travel in a cool box.
Medicines reach the named patient in the condition they left the branch.
mada, Apple Pay, credit cards and STC Bank at checkout, cash on delivery if you allow it, and insurance or Wasfaty items shown separately. Invoices are issued in the format required by ZATCA e-invoicing through your existing accounting or point of sale setup.
Every sale is paid and invoiced the way your finance team already reports it.
Pharmacy managers see orders by branch, pharmacist response times, declined prescriptions and stock gaps. Area managers covering north and south Riyadh compare branches side by side and export data for track and trace reconciliation.
Operations and compliance teams work from the same numbers.
Who this is for
The right first version depends on how many branches you run, how your stock system works and who your patients are. A single pharmacy near a hospital in Al Malaz has different needs from a group with branches along the northern expansion districts. These are the four situations we see most often in the capital, and how we would start each one. In every case the shared rule holds: prescription items are reviewed by a pharmacist, and controlled medicines are not sold through the app, and the pharmacist in charge signs off the product rules before anything goes live in the capital.
Groups with branches from Al Nakheel to Al Shifa need order routing, stock sync and a pharmacist queue that can be covered by several branches at once. We start with routing and stock accuracy, because a beautiful app that sends orders to the wrong branch damages trust faster than having no app at all. Delivery zones are drawn around actual drive times, not straight line distance.
Routing rules are tested against real Riyadh traffic patterns before launch.
Pharmacies close to large hospitals and polyclinics receive many prescriptions from outpatients who want to collect later or have medicines brought home. A focused app for prescription upload, ready for collection notices and chat with the pharmacist gives you a digital channel without the overhead of a full delivery fleet.
Collection first, delivery added when demand justifies it.
Businesses in King Abdullah Financial District and along King Fahd Road sometimes arrange wellness products, first aid restocking or flu season supplies for staff. We add company accounts, approved product lists and consolidated invoicing, while individual employees keep their own private prescription orders separate from the employer view.
Employers never see an employee's prescriptions.
Some Riyadh pharmacies already have an app that shows products but cannot take a prescription or tell a patient when the order will arrive. We review what exists, keep what works, and rebuild the ordering, review and delivery flow so the app becomes a working channel rather than a brochure.
Existing patient accounts and order history are migrated, not lost.
How we work together
As pharmacy app developers in Riyadh, we usually agree a fixed scope for the first release, covering the customer app, pharmacist queue, driver app and dashboard for an agreed set of branches. After launch, many pharmacies keep a monthly retainer for new features, store updates and support. Larger groups planning several phases sometimes prefer a dedicated team that stays with the product. Cost depends on the number of branches, the integrations your stock and accounting systems need, whether you run your own drivers, and how many languages the app supports. We also price in the time your pharmacists spend testing the review queue, because their sign off decides when the app is ready to launch.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Native or Flutter apps for iOS and Android, a web admin built in React, APIs to your pharmacy and accounting systems, and hosting inside the Kingdom where patient data rules require it. Choices are made around the systems your branches already run.
01Mobile
02Data and cloud
03Marketing and tracking
It depends mainly on integrations and branch count.
A single pharmacy with a modern point of sale system and collection only ordering is a much smaller build than a group connecting dozens of branches, its own drivers and a pharmacist queue shared between stores. We agree the timeline after discovery, once we have seen your stock system and approvals process, and we write it into the scope with review points. A pilot in a few districts before the city rollout adds time but saves a lot of rework. The other variable is approvals on your side: when pharmacists and IT can review builds quickly at our in person sessions, the schedule holds much better.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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