Services · Mobile app development · Pharmacy apps
Codeeo provides pharmacy app development in Saudi Arabia for pharmacy chains, regional groups and independent pharmacies that want patients to order, send prescriptions and receive medicines through their own app. We design each product around the national rules that govern Saudi pharmacies: licensed premises and pharmacists under the Ministry of Health, medicine traceability through the SFDA, sensitive data under the PDPL, and e-invoicing under ZATCA. The pharmacist approves every prescription item before it is sold.
With 200+ projects delivered across the UAE and the US and a team of 80+ across Dubai, Riyadh and Karachi, we plan apps that start in one city and grow into a multi region rollout without being rebuilt.
200+ companies servedFrom a first store to an ADX listed developer
What the app can include
A pharmacy app in the Kingdom is judged on two things at once. Patients judge it on speed, clarity and whether the medicine arrives. Regulators and your own pharmacist in charge judge it on whether dispensing still follows the law. Prescription only medicines may only be dispensed by a licensed pharmacist against a valid prescription. Controlled medicines, such as narcotics and psychotropics, are excluded from online sale. Every movement of a registered medicine is reported through RSD, the SFDA drug track and trace system. Health records are sensitive personal data. The capabilities below are the national building blocks we use; a chain operating in several regions will need most of them, while an independent pharmacy may start with three or four and add the rest as it grows.
Patients upload a prescription photo or share an e-prescription reference, and a licensed pharmacist checks validity, dose, interactions and suitability before approving. Review can be done at the fulfilling branch or by a central pharmacist team covering several regions, depending on how your licences and procedures are structured.
Online ordering follows the same professional standard as the counter.
Every product in your range is classed as open sale, prescription review or counter only. Controlled medicines are blocked from the app entirely. Your pharmacist in charge can change a category from the dashboard when guidance changes, without waiting for an app store release.
The app never offers what your licence does not allow online.
Patients often see their government prescriptions in the Sehhaty app. For branches registered with NUPCO to dispense Wasfaty prescriptions, our app lets patients share their prescription reference and pick a branch, while your staff verify and dispense inside the official system.
Government and private prescriptions are handled in one patient app.
Orders carry product identifiers and batch details from your stock system, so every online sale can be reported through RSD the same way as a counter sale. The dashboard highlights orders where scanning or reporting has not been completed.
Online sales do not create gaps in SFDA reporting.
Quick phone sign in for browsing and everyday products, with Nafath confirmation when a patient links prescriptions, adds dependants or changes sensitive details. Family profiles record consent so a parent or carer can order on behalf of others.
Prescriptions are tied to verified people, not just phone numbers.
Diabetes, hypertension and asthma are common reasons Saudi patients visit a pharmacy every month. Patients enrol in a refill programme, receive reminders before they run out, and each refill goes back to a pharmacist for review against a current prescription. Pharmacists can add counselling notes, flag patients who keep missing refills, and suggest a doctor visit when a prescription is close to expiry.
Long term patients stay on treatment and stay with your pharmacy.
For pharmacies that bill insurers, the app captures insurance details and passes them to the systems your claims team already uses with NPHIES, the national platform for health insurance transactions. Patients see what is covered after approval, not before.
Insured patients use the app without confusion at checkout.
mada, Apple Pay, credit cards and STC Bank, SADAD where it suits larger accounts, and cash on delivery if you allow it. Invoices are produced in line with ZATCA Fatoora requirements through your accounting or point of sale integration.
Payments and tax records stay consistent across every region.
Orders are routed by stock and distance to the right branch in each city, with delivery zones, opening hours and public holiday rules set per region. A branch in Abha and a branch in Riyadh can run the same app with different local settings.
One app adapts to each city's way of working.
Head office sees orders, pharmacist review times, declined prescriptions, delivery delays and stock gaps by region, city and branch, with role based access so area managers only see their own branches. Weekly summaries can be emailed to regional managers automatically.
Leadership compares regions on the same measures.
Who this is for
Saudi Arabia's pharmacy sector includes large listed chains, regional groups strong in one province, hospital linked outpatient pharmacies and thousands of independent community pharmacies. Each needs a different kind of app. What they share is the legal frame: a licensed pharmacy, licensed pharmacists and a regulated supply chain. These four profiles cover most of the businesses that come to us.
Chains moving from their home region into Riyadh, the Western Region or the Eastern Province need an app that handles different delivery patterns, regional pharmacist teams and branch opening schedules from one codebase. We plan the architecture for multiple regions from the first release, then launch city by city so each wave learns from the last. Branch staff in each new city are trained on the pharmacist queue before launch, not after the first complaints.
Built for many regions, launched one region at a time.
Groups well known in Qassim, Asir or the Eastern Province often compete with national chains by knowing their customers better. Their app should reflect that, with local delivery knowledge, refill reminders for regulars and pharmacist chat that feels personal. We keep the scope tight and the experience local. Reporting still meets the same national standards as a chain, so a regional group can grow without reworking compliance.
Local strength, presented through a modern app.
Branches in the two holy cities see pilgrims during Hajj and Umrah who need travel health items, foot care and guidance in many languages. The app supports multilingual product browsing and pharmacist questions, while making clear that prescription only medicines still require a valid prescription reviewed by a pharmacist. Seasonal staff can be given limited dashboard roles that expire when the season ends.
Seasonal peaks are load tested before they arrive.
A single community pharmacy can start with prescription upload, ready for collection notices, pharmacist chat and local delivery. Product rules and data protection are still built properly from the start, so the app can grow without a rebuild if the pharmacy opens more branches. The pharmacist who runs the shop can manage the whole system from a single tablet at the counter.
How we work together
Pharmacy groups usually hire our pharmacy app developers in Saudi Arabia for a fixed scope first region, then extend into a dedicated team or a retainer as the rollout continues. Discovery and major reviews can take place in person at your office in Riyadh; for other cities they run by video call. Cost depends on the number of regions and branches, the integrations with stock, accounting and insurance systems, the payment methods, the number of languages and whether you run your own delivery fleet. For a chain, the largest single factor is usually the state of its existing systems: clean product data and a stock system with a modern API make every later region faster to add. Where product data is inconsistent between regions, we plan a clean up phase first, because an app cannot show accurate stock if the branches do not record it the same way.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Native or Flutter apps for iOS and Android, a React web dashboard, API integrations with pharmacy, ERP and accounting systems, and cloud hosting in Saudi regions so patient data stays in the Kingdom where the rules require it.
01Mobile
02Data and cloud
03Marketing and tracking
Several national frameworks at once.
The Ministry of Health licenses pharmacies and pharmacists and sets dispensing rules. The SFDA regulates medicines and runs RSD, the track and trace system that pharmacies report to. The PDPL, overseen by SDAIA, protects personal data and treats health data as sensitive. The NCA sets cybersecurity controls, and ZATCA sets e-invoicing rules. We design the app around all of these, and your regulatory lead confirms the details for your licence. Rules change from time to time, so we keep compliance settings in the dashboard rather than hard coding them into the app.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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