Services · Ecommerce development · Pharmacy online stores
Codeeo builds online stores for independent pharmacies, multi branch groups and chains across Riyadh. Patients browse an Arabic first catalogue, pay with mada, Apple Pay or STC Bank, and choose delivery or collection from the branch that serves their district. Prescription items pause at checkout until a licensed pharmacist has reviewed them, and every paid order produces a tax invoice in the format ZATCA expects. Your team runs stock, orders and promotions from one dashboard built around how a pharmacy actually works.
As a pharmacy ecommerce development company in Riyadh with people based in the city, we can hold discovery at your head office or a branch, stand behind the dispensing counter with your pharmacists, and see how phone, WhatsApp and walk in orders move today before we draw a single screen.
200+ companies servedFrom a first store to an ADX listed developer
What the store includes
Selling a moisturiser online and selling a prescription medicine online are different problems, yet a pharmacy store has to handle both in the same basket. General ecommerce templates treat every product alike, which is why so many pharmacy sites quietly fall back to taking orders by WhatsApp. Our approach to pharmacy online store development in Riyadh separates the rules from the shopping: over the counter items, cosmetics, baby care and devices sell freely, prescription items wait for a pharmacist, and controlled medicines never appear for sale. In a city as spread out as Riyadh the store also has to know which branch holds the stock and which branch can reach the customer's address inside the promised window. These are the parts we usually scope, in roughly the order a customer meets them, from the first search to the knock at the door or the handover at the counter.
Products are organised the way patients search: by symptom or need, by brand and by active ingredient, with Arabic and English names and pack sizes or strengths set up as variants. Filters cover age group, dosage form and fragrance free options, and search copes with the many ways a brand name is transliterated.
Customers find the right pack without phoning the branch.
Each branch publishes its own stock, and the store sends an order to the branch that holds every item and covers the address. Zones are drawn by district, so a branch in Al Malqa can serve the northern suburbs while another in Al Malaz looks after the older central neighbourhoods.
Orders land at a branch that can actually fill them.
Prescription only items move into a review state once the customer pays or reserves. The patient uploads the prescription or gives an e-prescription reference, a pharmacist checks it in the dashboard, and the order is released, adjusted or refunded. Controlled medicines are left out of the online catalogue altogether.
Nothing regulated leaves the shelf without a pharmacist's decision.
mada debit cards, Apple Pay, credit cards and STC Bank through a gateway licensed under SAMA rules. Tabby or Tamara instalments can be enabled for eligible categories such as skincare or devices, following each provider's merchant rules on health products.
Customers pay the way they already pay in Riyadh shops.
Plenty of Riyadh customers drive past a branch on the way home from work. Collection orders are picked and bagged in advance, the customer receives a ready message, and the pharmacist confirms identity at handover for any prescription item.
Quicker pickups and fewer delivery runs to fund.
Patients on long term treatment can save a regular basket and receive a reminder when it is likely to run low. Over the counter lines reorder in two taps, while prescription items return to the pharmacist for a fresh check each time, so convenience never skips the clinical step. Reminders respect the quiet hours and channels each customer chose.
Steady repeat orders that stay inside the rules.
Product records carry batch and expiry data from your pharmacy system, so short dated stock is held back from online sale. Refrigerated items are flagged at checkout and limited to delivery slots your cool bags and drivers can honour in the Riyadh summer.
No expired or warm medicine reaches a doorstep.
Each order creates a tax invoice that meets Fatoora requirements, with VAT applied line by line. We connect the store to the e-invoicing solution or accounting system you already use, so every invoice is issued and reported once.
Clean tax records without anyone retyping orders.
Two way sync with the dispensing or ERP software you run today, whether Odoo or another package with an API. Counter sales reduce online stock, and web orders appear in the branch queue alongside walk in work.
One stock figure across the counter and the website.
Group managers see orders by branch, prescription review times, delivery performance by district and the categories that sell best online. Role based permissions keep pharmacists, branch staff, marketing and finance in their own views.
Decisions based on what the store records, not on guesswork.
Who this is for
The right store depends less on the size of the business and more on how stock, pharmacists and deliveries are organised today. Good pharmacy ecommerce website design in Riyadh starts from that reality rather than from a theme. These are the situations owners in the capital usually describe in a first conversation, and what changes in the build for each. Many owners recognise themselves in more than one, and the store can grow to cover both.
Several branches in different districts means the store must decide which branch fills each order. We set up branch level stock, delivery zones and a routing rule your operations team can adjust, so a head office promotion does not swamp one branch while another sits quiet. Reports split sales and review times by branch.
Routing rules stay editable after launch.
A single pharmacy near a hospital or a row of private clinics sells a large share of prescription and repeat medicines. Here the build centres on a clear prescription upload, repeat order reminders and a short catalogue of what patients ask for most, rather than thousands of cosmetic lines. Pages for each service, such as blood pressure checks or medication reviews, can sit beside the shop if your licence covers them.
Some Riyadh pharmacies earn much of their income from skincare, supplements and mother and baby products. For them the store behaves more like a beauty retailer, with rich product pages, bundles, loyalty points and instalments, while the prescription gate sits quietly behind the regulated lines.
Instalments only on categories your provider accepts.
Aggregator listings bring orders but keep the customer relationship and the data. A direct store gives you your own accounts, repeat order history and marketing consent records under the PDPL. We plan it so the aggregator channel keeps running while your own store grows alongside it. Promotions can then differ between channels without confusing your branch teams.
How we work together
Most Riyadh pharmacies begin with a fixed scope build covering the catalogue, checkout, prescription review and the first set of integrations. After launch the store moves to a monthly retainer for new features, seasonal campaigns and security updates. Larger groups sometimes take a dedicated team instead. Cost depends on the number of products and branches, how clean your product data is, which pharmacy and accounting systems we connect, and whether you need custom delivery logic or a standard courier integration. Ramadan and summer peaks also matter: if you want campaign pages and extra delivery capacity ready before those seasons, we plan the build backwards from them.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We choose the platform after discovery. Shopify or WooCommerce suit a smaller catalogue, while a headless Next.js build fits groups with many branches and complex routing. Hosting is selected so customer health data can stay inside Saudi Arabia. Whatever the platform, the code and accounts sit with you, and we document how each integration works.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends mostly on your product data and integrations, and we fix the schedule in discovery.
A pharmacy with a tidy product list and one system to connect moves faster than a group whose thousands of items are described differently in every branch. The biggest variable is usually data: names, strengths, images and categories in Arabic and English. The second is the link to your dispensing system and e-invoicing. We write the schedule into the plan after discovery, broken into design, build, pilot and launch, so you can see what each stage depends on.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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