Subscription billing for procurement software sold across the Kingdom.

Plans, modules, limits and add-ons stored once and published in Arabic and English, with right to left layouts designed first rather than mirrored at the end. Prices, plan names and comparison tables stay identical across languages, so a buyer in Abha reads the same offer as one in Dammam. Marketing staff can publish a new module page without touching billing settings.

Card payments through a gateway licensed by SAMA, covering mada, Visa, Mastercard and Apple Pay, with STC Bank (formerly STC Pay) where supported. For larger accounts we add bank transfer reconciliation, and SADAD bill payment if your bank enrols you as a biller. Whether mada cards can be charged automatically on renewal depends on your acquirer, so we confirm it early and fall back to a payment link if needed.

Every renewal, upgrade and refund produces a tax invoice or credit note that meets ZATCA e-invoicing requirements, with QR codes, Arabic content and the buyer's VAT number. The billing system is integrated for clearance or reporting according to the wave your company falls into. Invoice numbering, retention and cancellation follow the same controlled process across every region.

Checkout and the account area collect the customer's legal name, commercial registration and VAT number, validate the format and lock them onto invoices. Treatment of customers based outside the Kingdom is set with your tax adviser and applied automatically.

Renewal dates, invoice dates and contract periods displayed in both calendars where customers expect it, with billing logic running on one consistent calendar underneath so proration and renewals never drift.

Arabic and English privacy notices, consent records for marketing and analytics, and a request process for access, correction and deletion. Data flows to gateways, billing platforms and analytics tools are documented, including any transfer outside the Kingdom, so your compliance lead can review them against SDAIA guidance. Retention periods for invoices, leads and closed accounts are configured rather than left open.

Customer admins who control billing can sign in with single sign on from their employer, and where your company is approved for it, verify identity through Nafath. Sensitive actions such as changing the billing owner require a second step.

Accounts are assigned to territories such as the Central, Western and Eastern regions, with quotes, discounts and commission tracked per rep. Approved discount ranges are enforced in the quote tool, so pricing stays consistent wherever a deal is closed. Partners and resellers can be added as their own territories with separate commission rules.

Government entities usually purchase through Etimad and formal procurement procedures rather than online checkout. A dedicated section explains how they can buy from you, offers tender documents for download and routes enquiries to your bid team. Where your product is listed with the Local Content and Government Procurement Authority or holds local content certification, that information can be shown here once you confirm it.

Advance renewal notices, card retry schedules, overdue reminders for transfer customers and a grace period you control, sent in the customer's chosen language through email and WhatsApp Business messaging. Each reminder links straight to the invoice and a secure payment page.