QR menus that pilgrims can read, order from and pay in Makkah.

Every dish has a clear photo and short description, with the language chosen automatically from the phone's settings and switchable by hand. Arabic and English sit alongside Urdu, Bahasa Indonesia, Turkish, Bengali, French or Malay, whichever your guest mix needs. Icons for spice, meat type and dietary notes help guests who read slowly or not at all. The same item keeps one record across languages, so a price or allergen change applies everywhere at once.

Pilgrims on group packages often have breakfast or full board included. Their room or group code shows the dishes covered by their plan, and anything outside it is charged separately. Tour operators get a report of meals redeemed per group, which helps settle accounts at the end of the stay.

Menus switch automatically to iftar and suhoor offerings each day, following the times you set. Guests can pre-order iftar during the afternoon, so the kitchen knows volumes in advance and food is ready the moment the fast ends.

Large hotels can spread buffet traffic by letting guests book a dining slot from the QR menu. Capacity is set per hall and per session, and guests receive a reminder in their language before their slot.

In restaurants and à la carte outlets, each table code carries its number, so orders and requests reach the right section. Guests can ask for water, a wheelchair friendly seat change or the bill with one tap and an icon, which works when guest and waiter share no language at all. The bill can then be settled at the table from the same screen.

Guests heading back from the Haram can order on the way and collect from a counter, rather than standing in line in crowded lobbies. They get a notification and a pickup number when the order is ready.

Pilgrims carry cards issued all over the world. We integrate a payment gateway licensed in the Kingdom that accepts international cards and Apple Pay as well as mada for residents. Prices are always shown in riyals with VAT included, and receipts are sent to the guest's phone.

SFDA rules require calories and allergens on menus, including digital ones. Many pilgrims are older or manage conditions such as diabetes, so clear nutrition information is especially useful. Your kitchen can also tag dishes as low sugar or soft textured, using definitions it sets and stands behind.

Mobile networks near the Haram are heavily loaded in peak season. The menu is built to load in very small pieces, keep working from cache and queue orders until the connection returns. We load test the ordering system for your expected peak before the season starts.

Codes in rooms and lounges carry the location. Orders go to the right kitchen and the right runner, and staff screens can show the guest's language so the delivery team knows how to greet them. Charges post to the room where your property system allows.