Services · Ecommerce development · Senior care booking sites

Dammam care booking sites that fit rotation work and a three city area.

We handle senior care booking website development Dammam providers need when their families live by shift patterns. A son on a fourteen day rotation, a daughter in Al Khobar and a parent at home in Dammam can share one account, book visits weeks ahead around the work calendar, and pay with mada or Apple Pay. The site sends a confirmed, paid booking to your coordinators and a ZATCA compliant invoice to the family.

The platform books and charges for care your licensed team provides and gives no care advice. It is Arabic first, handles personal data under the PDPL, and is planned with Dammam clients over video call.

Built for
Home care agencies, day centres and respite services across Dammam, Al Khobar, Dhahran, Qatif and the wider Eastern Province.
Typical timeline
Agreed after video discovery, when services, coverage across the cities and payment rules are known, then written into the scope.
What you own
Code, booking and family records, gateway merchant account and hosting, all held by your company rather than by us.
Rated
4.7 / 5 from 23 Google reviews

200+ companies servedFrom a first store to an ADX listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

What the Dammam platform includes

Booking features for families who plan care around work schedules.

Dammam, Al Khobar and Dhahran run into one another, and many families spread across all three. A large share of working adults in the Eastern Province are tied to the energy and industrial sectors, with rotations, field postings and long shifts at Jubail or offshore. Care for an older parent is often arranged in the short window between stints, and the family member at home carries the rest.

That shapes our senior care online booking system development in Dammam. Families need to book far ahead in blocks, swap the person in charge when one sibling leaves for a rotation, and buy respite for the relative left at home. Your coordinators need to see those blocks early enough to plan caregivers across the three cities, and your finance team needs payments for a month of care to arrive as one clean transaction rather than a dozen small transfers.

Explain your project
  • Rotation calendar booking

    A family member can enter their rotation pattern, such as weeks on and weeks off, and the site suggests care blocks for the weeks they are away. One step books the whole block, with a single payment or staged payments. Changes to the rotation move the bookings with it, subject to your notice rules.

    Care is booked before the family member leaves, not after.

  • Tri-city coverage map

    Coverage is drawn across Dammam, Al Khobar, Dhahran and, if you serve them, Qatif and Saihat. Each caregiver is assigned to areas they can reach, and the engine allows travel time on the main roads between the cities. Families only see times that fit the caregiver's route.

    Bookings follow the roads your caregivers actually drive.

  • Respite blocks for the carer at home

    When one family member does most of the caring, a few hours off each week matters. The site sells respite blocks of set length, daytime or evening, bookable as a regular slot or as a one off, so the carer at home can rest, run errands or attend to their own needs.

    Families buy breaks before the main carer burns out.

  • Handover between family contacts

    Each parent can have several family contacts with different roles: who books, who pays, who receives updates and who is the local emergency contact. When one sibling leaves for a rotation, they hand the lead role to another in two taps, and messages follow the new arrangement.

    The right relative is always the one being contacted.

  • Payment for Saudi and Bahraini cards

    Senior care online payment integration in Dammam has a cross-border side, because some relatives live across the King Fahd Causeway in Bahrain. We set up a SAMA licensed gateway with mada, Apple Pay, Visa and Mastercard, so a card issued in Bahrain pays as easily as a Saudi one. STC Bank (formerly STC Pay) and Tabby or Tamara are optional.

    Relatives on either side of the causeway can pay.

  • Employer sponsored care accounts

    Where an employer helps staff with family care, the site can accept a company code that applies agreed terms and bills the employer for its share. The employer sees usage and invoices, never names of care recipients or care notes, and the family pays any balance at checkout.

    Company support reaches families without exposing private details.

  • Day centre places with collection

    Day centres sell weekly places and optional collection by area, with a seat limit per day and vehicle capacity per route. Families on rotation can book the weeks they are away in one go, and drivers receive an ordered route for each morning.

    Places and vehicles are planned weeks ahead.

  • Notice, cancellation and credit

    Rotations get extended and flights change. Your rules decide whether a late change is refunded, rescheduled or held as credit on the family account, and the policy is shown on the service page and at checkout, as the e-commerce law requires. Refunds go back through the gateway to the original card.

    Schedule changes are settled by clear rules everyone saw.

  • E-invoicing and family statements

    Each payment creates a tax invoice with VAT and QR code for ZATCA's Fatoora platform, passed to your accounting system or e-invoicing provider. Families on block bookings also receive one statement per block, which is easier to share between siblings than a pile of separate receipts.

    Siblings split costs from one clear document.

  • Coordinator forward planner

    Because rotation bookings arrive early, coordinators get a forward view of the coming weeks by area and caregiver, with gaps highlighted. They can assign caregivers well ahead, spot weeks where demand clusters, and keep personal care notes restricted to staff assigned to each home.

    Rotas are built from known demand, not last minute calls.

Who this is for

Eastern Province providers we build booking sites for.

The Eastern Province mixes long established Saudi families, households who moved here for work and a large expatriate community, and many of them spread across more than one city. Senior care booking website design for Dammam has to make sense to a parent's generation in Arabic and to busy working relatives on a phone in a site canteen. These are the providers who usually come to us, each with a different first priority.

01

An agency covering Dammam, Al Khobar and Dhahran

Your caregivers cross between cities every day, and the hardest part of the job is keeping travel realistic. A booking site with area coverage, travel allowances and a forward planner turns that into rules rather than guesswork. Families see accurate times, coordinators see where the gaps are, and you can decide with real data whether Qatif or Al Ahsa is the next area to cover.

Realistic routes first, everything else after.

02

A provider whose families work on rotation

If a large share of your families plan around work rotations, block bookings and family handovers will matter more than anything else. We build those first, and test them with your own families, so a son can book the whole of his time away before he leaves, pay once, and know his sister will receive the updates while he is out of reach.

Book the whole rotation in one go.

03

A day centre filling places across the week

Day centres in the area often see attendance swing with family schedules. Selling places by week, with collection by area, lets families on rotation commit early and gives you a clearer picture of each week's numbers. The site can also sell occasional extra days for families who need short notice cover.

Earlier commitments, steadier weeks.

04

A provider working with employers

Some operators in the region agree terms with employers who support staff with family care. The booking site handles company codes, split billing and employer reports that show usage without personal details. For the family, the experience stays the same as any other booking; for you, invoicing to the company happens automatically.

Split billing without sharing private care details.

Six steps from first video call to bookings across the Eastern Province.

  1. 01Video discoveryYour manager, a coordinator and finance join video sessions to list services, coverage areas, rotation patterns among your families, prices and the systems you use.
  2. 02Coverage and block rulesAreas across the cities, travel allowances, block booking rules, notice periods and family roles are written up and approved before screens are designed.
  3. 03Arabic first designRight to left screens first, English mirrored, short forms for relatives booking on a phone, reviewed with your team on shared screens.
  4. 04Gateway and FatooraSAMA licensed gateway onboarding, mada, Apple Pay and international cards switched on, refund paths tested and e-invoicing connected.
  5. 05Pilot with rotation familiesA handful of your existing families book their next rotation block through the staging site, and we fix whatever slows them down.
  6. 06Launch and reviewThe site opens across your coverage area, and monthly video reviews look at block bookings, cancellations and gaps to plan the next release.

Technology

What we build this with.

Often a Next.js site for fast mobile pages, a scheduling and billing service in Laravel or Node, hosting in a Saudi region where your data decision points, and API links to the gateway, SMS, WhatsApp Business and your accounting software.

01Web

  • React
  • Next.js
  • TypeScript
  • Node.js
  • Laravel
  • WordPress

02Commerce

  • Shopify Plus
  • WooCommerce
  • BigCommerce
  • Headless storefronts

03Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

04Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions Dammam care providers ask us.

With your coverage map and how your families plan their weeks.

In the first video session we look at which areas you cover across Dammam, Al Khobar and Dhahran, which services sell most, and how many of your families book around work rotations. That tells us whether block bookings, area routing or day centre places should lead the first release. We then write a scope with milestones before any design starts, and we flag which steps depend on your gateway or accounting provider so nobody is surprised by a wait outside our control.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews