Services · Ecommerce development · Senior care booking sites

Riyadh care booking sites that respect distance, family routines and payment.

Senior care booking website development Riyadh providers can plan with us face to face, at our office in the capital. We build websites where a family books a companion visit, a personal care shift or a day centre place for a parent, sees which time windows the nearest team can reach across a very large city, and pays with mada or Apple Pay before the booking is confirmed. Coordinators get a clear schedule; finance gets payments already matched to visits.

The site sells and schedules the services your licensed team delivers. It gives no care advice and makes no clinical promises. Arabic is the starting language, English follows, and the personal data of older people is handled under the PDPL from day one.

Built for
Home care agencies, day centres and respite providers serving families across Riyadh's districts and nearby towns.
Typical timeline
Set together in a discovery session at our Riyadh office, once services, coverage and payment rules are agreed, and written into the scope.
What you own
Your code, your booking records, your gateway merchant account and your hosting, each held in your company's name.
Rated
4.7 / 5 from 23 Google reviews

200+ companies servedFrom a first store to an ADX listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

What the Riyadh platform includes

Booking features built around how Riyadh moves and how its families decide.

Riyadh is a city of long distances and busy roads. A caregiver who finishes a visit in Al Malqa cannot reach Al Aziziyah twenty minutes later, however neat the calendar looks. Most care booking tools ignore that and leave coordinators to fix impossible schedules by phone. Our senior care online booking system development for Riyadh starts with geography: who can reach which district, in what window, with enough buffer for traffic at school and office hours.

The second thing we plan around is who decides. In many Riyadh households the booking is made by an adult child, sometimes after a family discussion, and paid by one sibling for a parent who lives with another. The platform reflects that, so the right person gets the confirmation, the receipt and the caregiver's name.

Explain your project
  • District zoning with travel buffers

    Your coverage is drawn as zones such as north Riyadh, Olaya and the centre, the east, and the south and west. Each caregiver is assigned to zones, and the booking engine adds travel time between visits so a slot is only shown when it can really be kept. Peak hour buffers can be longer than midday ones.

    Caregivers arrive on time because the schedule was realistic.

  • Recurring weekly care plans

    Many families want the same caregiver on the same mornings every week. The site lets them book a pattern, pay monthly with a saved mada card or Apple Pay through tokenisation, skip a week for a family trip and keep the slot. The coordinator sees every recurring plan on one board.

    Regular income and continuity of caregiver for the parent.

  • Booking on behalf of a parent

    The account belongs to the family member who books. Inside it they add one or more parents with home address, access notes, preferred caregiver gender and language. Siblings can be invited to view visits or share costs without seeing each other's card details.

    One parent, several relatives, no confusion about who booked.

  • Day centre places and transport

    For day centres, families book days of the week, a seat count is enforced, and optional pickup is offered in time windows per district. Drivers receive a run sheet; the family receives the pickup time the evening before and a note when the vehicle sets off.

    Seats and vehicles fill without a waiting room full of calls.

  • Checkout with mada and Apple Pay

    Senior care online payment integration in Riyadh starts with mada, then Apple Pay, Visa and Mastercard, through a gateway licensed by SAMA. STC Bank (formerly STC Pay) is added where your gateway offers it. Deposits, full payment or package balances are set per service, and refunds return to the card used.

    Families pay in the way they already pay for everything else.

  • Ramadan and holiday timetables

    During Ramadan many households shift their day later, and Eid brings both cancellations and extra demand. Your team can switch the whole site to a seasonal timetable with evening slots, different notice periods and its own cancellation rules, then switch back afterwards.

    The calendar follows the city's rhythm, not a fixed template.

  • Coordinator dispatch board

    A single screen shows today's visits by zone, unassigned bookings, late check-ins and payments still pending. Coordinators can swap a caregiver, call the family from the board and log what happened, so the next shift picks up from facts rather than memory.

    A morning's problems are visible before families notice them.

  • Invoices that satisfy ZATCA

    Each payment generates the tax invoice or simplified invoice with VAT and QR code, passed to your accounting system or e-invoicing provider for Fatoora. Monthly statements for recurring plans group visits so the family sees exactly what they paid for.

    Finance closes the month without rebuilding invoices by hand.

  • Caregiver profiles families can read

    Families in Riyadh often ask who exactly will enter the house. Each caregiver can have a short profile with languages spoken, the services they are trained for and a photo, published only with their consent. Families may request a preferred caregiver for recurring plans, and the engine honours it when that person covers the zone.

    Families book with more confidence and fewer last minute questions.

  • Private handling of care details

    The booking only asks for what the visit needs. Health notes, if any, are visible to the assigned caregiver and coordinator alone, every access is logged, and consent wording is written for a family member booking for someone else, as the PDPL expects.

    Families trust the form enough to fill it in honestly.

Who this is for

Riyadh operators we usually build for.

Riyadh has grown fast, with new neighbourhoods in the north and long established ones in the centre and south, and older residents live in both. Many operators began with a phone number and a WhatsApp group, which works until the team passes a few caregivers. Senior care booking website design for Riyadh has to work for the adult child booking from an office tower on King Fahd Road and for the coordinator handling a dozen changes before noon. These are the situations we see most.

01

A home care agency outgrowing WhatsApp bookings

Requests arrive as voice notes, prices are sent by message, and payments are bank transfers someone has to match by hand. We move the whole flow onto a booking site: the family chooses the service, the system checks the zone, payment is taken, and a confirmation goes out with the caregiver's name. Your WhatsApp number stays, but it becomes a channel for questions rather than the booking system itself.

Keep the chat, lose the chaos.

02

A day centre adding paid places and transport

Riyadh day centres often run full on some weekdays and half empty on others. A booking site that shows availability by day, charges monthly for regular attendees and sells pickup by district lets you fill the quiet days and plan vehicles properly. Families can add an extra day when a carer at home needs a break, and the centre sees the change immediately.

Fill the quiet days first.

03

A provider serving families and employers

Some providers sell care support to employers as a staff benefit as well as to families directly. The site can accept an employer code that applies agreed terms, bills the employer for its share and the family for the rest, and keeps the care recipient's details out of the employer's view. Reports for the employer show usage, never personal care notes.

Two payers, one private record.

04

A care group opening a second branch in the region

If you plan to serve Al Kharj, Diriyah or other nearby towns alongside the capital, the site is set up with branches from the start. Each branch has its own zones and staff, and families see the branch that covers their address. When you expand to Jeddah or the Eastern Province later, the same structure carries on without a rebuild.

Build for the second branch on day one.

Six steps from our Riyadh office to your first paid booking.

  1. 01Discovery at our Riyadh officeYour coordinators, a finance contact and a manager sit with our team in person to map services, zones, prices, cancellation rules and the systems you use today.
  2. 02Zones and scheduling logicWe draw your coverage zones, travel buffers and caregiver skills into the scheduling rules, then test them against a real week of your bookings before design starts.
  3. 03Family facing designArabic first screens with English mirrored, built for an adult child booking on a phone between meetings, and reviewed with a few of your real customers.
  4. 04Gateway and invoicing setupMerchant onboarding with a SAMA licensed gateway, mada and Apple Pay activation, refund testing and the Fatoora connection to your accounting tools.
  5. 05Pilot in one zoneThe site goes live for one part of the city first, so coordinators learn the board and we tune buffers and messages using real visits.
  6. 06Citywide launch and tuningRemaining zones open, analytics track where families drop out, and monthly reviews at our office decide the next improvements.

Technology

What we build this with.

We pick the stack with your team: often Next.js for the public site, a Laravel or Node scheduling service behind it, and hosting in a Saudi region when your data residency choice calls for it. Gateway, SMS, WhatsApp Business and accounting connect through their APIs.

01Web

  • React
  • Next.js
  • TypeScript
  • Node.js
  • Laravel
  • WordPress

02Commerce

  • Shopify Plus
  • WooCommerce
  • BigCommerce
  • Headless storefronts

03Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

04Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions Riyadh care providers ask us.

It depends on services, zones and integrations, and we fix it after discovery.

A single branch with a short service list, one gateway and standard invoicing moves faster than a multi branch platform with recurring plans, transport and an ERP link. Gateway onboarding and merchant approval also take their own time, outside our control. After the discovery session at our Riyadh office we write a dated plan with milestones, and we tell you which parts depend on third parties so the plan stays honest. If you need a date for a particular reason, such as opening before Ramadan, we can shape the first release around it.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews