One booking and payment platform for taxi fleets operating across Saudi Arabia.

Each city or branch has its own service area, fare tables, vehicle classes, staff and schedule. Riders see only what the city they are booking in offers. Head office can add a new city by copying an existing setup and adjusting it, rather than commissioning a new site. Branch staff only see their own city's bookings and riders, which keeps access tidy.

The Transport General Authority licenses taxi, taxi broker and e-hailing activities separately. The platform lets you sell only the services each of your licences and branches covers, show licence details where required, and switch a service off in one city without touching the others.

mada debit cards, Apple Pay, STC Bank, Visa and Mastercard through a payment service provider licensed by SAMA, plus Tabby or Tamara for larger chauffeur bookings if your merchant terms allow transport. Corporate clients can settle invoices through SADAD or bank transfer where your bank supports it. Each branch can settle into the same merchant account or a separate one, depending on how your companies are structured.

Separate airport flows for King Khalid International in Riyadh, King Abdulaziz International in Jeddah and King Fahd International in Dammam, each with terminal choices, flight tracking, waiting rules and meeting points set by the local branch. Riders arriving at one airport can also book their onward trip from another city in the same checkout.

Fares for intercity trips such as Riyadh to Al Qassim, Jeddah to Makkah or Dammam to Al Ahsa, with deposits at booking and balance collection before departure. The route decides which branch fulfils and invoices the trip. Return legs can be sold with the outbound trip at a price you set.

Companies with offices in several cities book under one account with bookers per site, cost centres, approval rules and a single monthly statement. Spending limits can be set per booker, and travel managers see reports covering every city. New companies apply online and are approved by your finance team before they can book on credit.

Each paid trip produces a VAT invoice under the right legal entity, refunds produce credit notes, and invoice data flows to your accounting system or e-invoicing solution for Fatoora clearance or reporting, according to the phase that applies to your business.

Cancellation windows by service and city, self service changes from the confirmation link, and refunds through the original payment method. Chargebacks are recorded against the booking with the evidence your provider asks for: timestamps, driver assignment and trip completion. Refund approvals above a level you set go to a manager first.

Confirmations, reminders and driver details by SMS, email or WhatsApp Business, in Arabic, English and other languages. Message timing and wording can differ by city and service, and sender names follow the registration rules for SMS in the Kingdom. Branches can add local details such as meeting points without editing the main templates.

Revenue, refunds, cancellations, corporate balances and checkout drop off by city, branch and service, matched to payment provider settlements and exportable to your ERP. Managers can compare branches on equal terms rather than through separate spreadsheets.