Services · Mobile app development · Ticket booking apps
Codeeo provides ticket booking app development in Saudi Arabia for promoters, venue groups, sports bodies and attraction operators who sell in more than one city. We build a single ticketing platform with buyer apps, seat and slot inventory, secure QR tickets, controlled transfers, gate scanning and finance reporting, designed around Saudi payment rails, data protection law and the licensing that governs public events.
The Kingdom's ticket market grew fast and moved largely to mobile. Operators who once relied entirely on outside platforms now want their own buyer data, their own resale rules and a direct line to the people who attend. A national platform makes that possible without building separate systems for each city. It also lets you apply one set of resale and refund rules wherever you sell.
200+ companies servedFrom a first store to an ADX listed developer
What the platform can include
A ticketing platform that serves one venue can be simple. One that serves Riyadh arenas, Jeddah race weekends, Eastern Province concerts and seasonal destinations at the same time needs shared rules with local variations. Venues differ, buyer habits differ, and each event carries its own approvals. Payments, identity, invoicing and data protection, however, follow national frameworks that apply everywhere in the Kingdom.
Online ticketing app development at national scale therefore separates what is common from what is local. Payment methods, ZATCA e-invoicing, PDPL controls, fraud rules and the buyer account are built once. Seat maps, entry rules, pricing and approval references are configured per venue and per event. The capabilities below are the parts operators most often need, and a first phase rarely includes all of them. We help you choose the ones that protect revenue and entry first.
One inventory service holds seat maps, standing zones and time slots for every venue you sell, with holds, allocations and price tiers configured per event. Seats are locked during payment and released automatically, so no seat or slot is ever sold twice across apps, web and box office. Sponsor holds, accessible seating and production kills are marked on the map and released on dates you choose.
Every channel sells from the same stock.
Events cannot go on sale until the approval reference your team has obtained is recorded against them. The platform stores the issuing body, reference and validity dates, and shows on the event page any conditions your terms must state. Expiry warnings tell your team when an approval is due to lapse before a scheduled date.
Nothing reaches buyers without its approval on file.
mada, Apple Pay, Visa and Mastercard through gateways licensed under SAMA's framework, with STC Bank, SADAD bill payment for corporate buyers and instalment providers available where your gateway supports them. Refunds and chargebacks are tracked against each ticket. Payment method mix is reported by city, which helps decide where to offer instalments or wallets first.
Buyers in every region pay with familiar methods.
Tax invoices for every sale, with the fields and formats Fatoora e-invoicing requires, generated automatically and passed to your accounting system. Corporate and hospitality buyers receive invoices with their VAT details. Credit notes are issued automatically when a ticket is refunded or partly refunded.
Finance avoids manual invoicing after each event.
For sell out events you can require verified mobile numbers, named tickets and, where your use case and the provider's approval allow, identity verification through Nafath for residents. Visitors on tourist visas can be verified against passport details instead. The level of checking can be set per event, so routine sales stay quick.
Bulk buying and fake accounts become much harder.
Transfer windows, maximum transfers per account, face value resale through your platform and blocked resale for named events are all policy settings. The General Entertainment Authority has acted against black market tickets, and these controls keep resale inside official channels.
Resale follows your policy rather than the market's.
Tickets display codes that change on screen, can be added to Apple Wallet and Google Wallet, and open offline. The same ticket format works at every venue on the platform.
Screenshots and forgeries do not get through gates.
A scanner app that runs on handhelds and phones, assigned to venues and gates centrally, validating offline and syncing entries between gates. Devices can be moved between cities with a configuration change rather than a reinstall. Head office can see battery, sync status and last scan time for every device on the night.
One scanner fleet serves every venue you run.
If you sell tickets for other organisers, each promoter gets an account to build events, see sales and download settlement statements, with your commission and fees calculated automatically. Payout schedules and reserve rules can differ per promoter.
You can operate a ticketing business, not just an app.
Hosting regions chosen with your compliance team, encryption in transit and at rest, role based staff access, audit logs and security practices mapped to NCA controls where they apply to you, plus consent and retention rules for the PDPL. Penetration testing before each major release is planned into the schedule.
Security reviews find answers rather than gaps.
Who this is for
National ticketing projects start from different places. Some operators run a single brand across several cities. Others want to become a ticketing provider for third party events. Some already have a working app that cannot cope with growth. The four situations below describe how we scope each, with the first phase always smaller than the eventual platform. A realistic first phase protects your on sale calendar and leaves room to learn from real buyers.
Operators opening venues in Riyadh, Jeddah and the Eastern Province need one buyer account, one app and one reporting view, with each venue's seat maps and entry rules kept separate. We usually launch in the city where you already sell most, prove the gate process there, then add cities as configuration rather than new development. Regional managers see their own city's sales and gates, while head office sees the whole Kingdom.
New cities should be configuration, not code.
Some operators want to sell tickets for other promoters as a service. That needs promoter onboarding, event builders, settlement, commission rules and support tools in addition to the buyer app. We plan this as a marketplace platform with clear separation between each promoter's data, sales and payouts. Promoters must also accept your terms and confirm their event approvals before their first sale goes live.
Leagues, federations and clubs that play in several stadiums need season passes, member presales, away allocations and match tickets across venues with different layouts. Scanners must move between grounds and work in packed stadiums where mobile data struggles. Member records connect to the platform so loyalty and season status follow the fan from one ground to the next.
Apps built for a handful of events often fail under a national on sale: checkouts time out, seats double sell, refunds become manual. We review the existing system, keep what is sound, and rebuild the inventory, queueing and payment layers so the platform can handle Kingdom wide demand. Existing buyers and tickets are migrated so nobody loses a booking during the switch.
Most rescues start with the inventory layer.
How we work together
National platforms usually begin with a fixed scope first phase, followed by a dedicated team that continues building as new cities and event types are added. Smaller operators sometimes choose a retainer after the first phase instead. Workshops can take place at our Riyadh or Dubai offices; for clients elsewhere in the Kingdom, discovery and reviews run by video call. Whatever the model, each phase ends with working software in production, not a document, and the next phase is planned with the data the previous one produced.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Cloud services that scale for national on sales, a transactional inventory database, native or cross platform buyer apps, a web checkout, a scanner app for standard handhelds and APIs for accounting, CRM and access control systems. Every component is chosen so your own team or a future supplier can maintain it.
01Mobile
02Data and cloud
03Marketing and tracking
Local payments, licensing, invoicing and data law shape the build.
Buyers expect mada and Apple Pay, invoices must follow ZATCA e-invoicing rules, personal data falls under the PDPL, and events need approvals before going on sale. Arabic first interfaces, Friday and Saturday weekends, and evening heavy demand also affect design. A platform built for another market usually needs significant changes to work well here. Hijri and Gregorian dates often both appear on tickets and confirmations, and buyers from across the Gulf expect familiar checkout steps.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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