Services · Mobile app development · Travel agency apps
Codeeo handles travel agency app development in Jeddah for agencies that do two jobs at once: selling outbound holidays to residents of the city and receiving Umrah groups that land at King Abdulaziz International Airport. We build the customer app, the agent portal and the back office that hold packages, supplier contracts, transfers and payments together, so a booking made on a phone reaches the reservations desk with everything already attached.
Jeddah agencies juggle families planning summer trips abroad, companies booking staff travel and foreign partners sending pilgrim groups. One app with separate flows for each keeps those audiences apart while your team works from a single record. Holiday booking app development for the city has to respect all three.
200+ companies servedFrom a first store to an ADX listed developer
What the Jeddah app can do
A Jeddah agency rarely sells one product. The same office might quote a family a week in Georgia, book a contractor's crew onto flights out of KAIA and arrange airport meet and greet for an Indonesian Umrah group the same afternoon. Generic booking templates treat all three as identical carts, which is why reservations staff end up retyping everything into spreadsheets. We design around your real product mix. Outbound leisure gets an inspiring catalogue and simple instalment or deposit options where your payment provider supports them. Corporate clients get approval rules and monthly statements. Inbound pilgrim work gets arrival lists, transfer slots and a portal for the overseas agents who send you the groups. Under all of it sits one booking record, one supplier list and one finance view, so a change at the airport updates the invoice without anyone sending a WhatsApp to accounts. Our team of 80+ across Dubai, Riyadh and Karachi has delivered 200+ projects across the UAE and the US, and we apply that experience to a Jeddah product mix rather than a template.
Packages for the destinations Jeddah families ask about, built from your contracted hotels, flights and tours, with filters for school holiday dates, family size and budget band. Customers can save a trip, share it with relatives and ask an agent a question without leaving the page.
Holiday enquiries arrive with dates, travellers and preferences already filled in.
A staff screen for teams meeting groups at King Abdulaziz International Airport, including the Hajj Terminal during the season. Flight status, group size, assigned coach and the representative on duty sit on one card, and delays push straight to the drivers waiting outside.
Your airport reps stop chasing information by phone while passengers wait.
Transfer planning from Jeddah to Makkah, Madinah and back, by your contracted coaches or with Haramain High Speed Railway legs recorded alongside them. Each passenger shows the leg they are on, so missing travellers are spotted before a vehicle leaves.
Fewer empty seats and fewer passengers left behind at the terminal.
For Jeddah trading, logistics and port related firms that send staff abroad often. Travel requests follow your client's approval chain, policies limit cabin class or hotel rating, and a single monthly statement replaces scattered receipts.
Business clients book through you instead of drifting to consumer sites.
Hotel allotments, release dates, coach contracts and tour rates entered once and checked automatically when a package is built. Staff see what is left before they promise rooms, and expiring allotments are flagged in time to release them.
No selling of rooms you no longer hold.
A B2B login for agencies abroad that hand you Umrah groups. They upload passenger lists, choose services, see confirmations and download vouchers, while their rates and credit limits stay private to them.
Partner bookings arrive structured rather than as email attachments.
mada cards, Apple Pay and SADAD bill payments through a Saudi payment provider, plus ZATCA compliant electronic invoices from your finance system. Deposits, balances and refunds are tied to the booking, not tracked in a separate ledger.
Collections and tax invoices match the bookings they belong to.
Right to left screens written in Arabic first, with English for expatriate residents and simplified English or partner languages for pilgrim groups. Dates show both Hijri and Gregorian where travellers expect them.
Customers read the itinerary in the language they plan in.
Once travel starts the app switches to the itinerary: flight times, hotel addresses, transfer pickup points and an emergency contact for your Jeddah office. Changes made by staff appear immediately with a notification.
Travellers check the app instead of calling your office at midnight.
Short add ons sold to visitors and residents: Al Balad heritage walks, Corniche evenings, boat trips and diving days on the Red Sea, sold as extras to a package or on their own. Each experience carries its supplier, meeting point, capacity and cancellation window, and the guide receives the booking list on a phone.
Small local sales add revenue to bookings you already hold.
Who this is for
Agencies in Jeddah sit between a busy international airport, a major seaport and the road and rail links to the two holy cities. That position produces very different businesses under the same licence. The right first release depends on which of these describes you, and many agencies are a mix of two.
Your customers are Jeddah families and young professionals who compare prices online, then still call you to ask about visas and hotels. A travel booking app development project here focuses on a clean catalogue, saved trips, quick quotes and a chat channel to your consultants. The aim is to keep the customer inside your brand from the first idea to the return flight, instead of losing them to a global booking site after you have done the advisory work. Push offers timed to school holidays and Eid breaks bring customers back without paid advertising each season.
Start with your ten best selling packages, not the whole catalogue.
Many groups land at KAIA before travelling on to Makkah. If you meet them, move them and coordinate with hotels in the holy cities, your app is mostly a staff and partner tool. The priority is arrival lists, transfer manifests and a partner portal for foreign agents, with the passenger facing screens kept simple and multilingual. Groups often change flights at the last minute, so every manifest edit must reach drivers and hotels quickly, and the record of who changed what must survive for reconciliation with the partner afterwards.
Operational speed matters more here than design flourishes.
Firms around the port and the industrial areas send engineers, sales staff and executives abroad on short notice. They want policy controls, approvals, consolidated billing and reporting by department. We build those as a client workspace inside your app, with each company seeing only its own travellers and spending. Travellers still get a personal app for itineraries and changes, while their employer sees the trip in the company dashboard.
Some Jeddah agencies have run the same desktop reservation software for years and now want a customer app on top. We review what the old system exposes, decide whether to integrate, migrate or replace it, and avoid building a beautiful front end that cannot read live availability. Your historic bookings and customer list come across in a planned migration, so repeat travellers do not have to start again.
We tell you plainly if the old system should be retired.
How we work together
Most Jeddah clients begin with a fixed scope first release covering one audience well, usually leisure customers or overseas partners. A monthly retainer then adds the next audience and keeps the app updated as suppliers change. Agencies with a larger programme can take a dedicated team. Discovery sessions and design reviews for Jeddah clients run by video call, and if you prefer to meet in person, workshops can be held at our Riyadh office.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We pick the stack around your reservation system, your payment provider and who will maintain the app later. Typically that means cross platform mobile code for iOS and Android, a web based back office for your consultants and APIs into supplier, payment and accounting systems. Hosting is chosen with your data protection obligations in mind.
01Mobile
02Data and cloud
03Marketing and tracking
One audience served properly, plus the back office behind it.
For a retail agency the first release is often the holiday catalogue, quotes, payments and trip day itinerary. For an inbound handler it is the arrival desk, transfer manifests and partner portal. In both cases we build the shared booking record and supplier list from the start, because every later feature depends on them. Trying to launch every audience together usually delays everything. Once the first audience is running well, adding the second reuses most of the foundations.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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