Services · Mobile app development · Travel agency apps
Codeeo delivers travel agency app development in Saudi Arabia for licensed agencies, Umrah companies and travel management firms that operate across more than one city. We build customer apps, B2B portals and back office systems that follow the Kingdom's tourism licensing, data protection and e-invoicing rules, accept local payment methods and let head office see every branch from Riyadh to the Eastern Province.
Saudi travel businesses now serve outbound holidaymakers, domestic tourists, corporate travellers and pilgrims, often under one group. The app has to keep those lines distinct while sharing customers, suppliers and finance. It also has to survive the national peaks: summer, Ramadan, the Eid holidays and the school breaks that move whole families at once.
200+ companies servedFrom a first store to an ADX listed developer
Platform capabilities
National agencies run into problems that a single branch never sees. Rates differ between the Riyadh, Jeddah and Dammam offices. One branch issues invoices correctly while another still uses a template from years ago. Corporate clients with offices in three cities want a single account. Umrah programmes follow Ministry of Hajj and Umrah rules that leisure products do not. And management wants to know which branch, partner and product actually makes money. We build one platform that answers all of this. Products are defined centrally and priced per branch where needed. Identity, payments and invoicing follow national systems, from Nafath sign in to mada payments and Fatoora compliant invoices. Leisure, corporate and pilgrimage lines share the customer and supplier records but keep their own rules. Our team of 80+ across Dubai, Riyadh and Karachi, with 200+ projects delivered across the UAE and the US, plans this with your head office and branch managers together. Nothing is assumed from a template; each rule is confirmed with the people who apply it.
Holidays, domestic breaks, flights, hotels, tours and pilgrimage programmes defined once at head office, with branch level pricing, availability and commission rules. A product withdrawn centrally disappears from every branch and channel at the same moment. Seasonal campaigns, such as summer or the national holidays, can be scheduled in advance.
Customers see the same offer whichever city they book from.
Saudi citizens and residents can verify their identity through Nafath, the national single sign on, where your use case qualifies and access is granted. Verified identity reduces fake accounts and speeds up booking for travellers who already trust the national system. Visitors without Nafath sign in with email or phone verification instead.
Fewer abandoned sign ups and cleaner customer records.
mada, Visa and Mastercard, Apple Pay, STC Bank and SADAD bill payment through a payment provider licensed by SAMA. Split payments, deposits, balances and refunds follow your terms and stay attached to the booking they belong to. Card data never touches your servers.
Customers pay the way they already pay for everything else.
Invoices and credit notes generated through your accounting or ERP system in the format ZATCA requires, with the right data passed from each booking. Branches stop producing their own invoices by hand, and audits trace each invoice back to a transaction. Refunds produce matching credit notes automatically.
Tax compliance holds across every branch.
A portal for sub-agents, partner agencies and, for Umrah companies, the external agents abroad who sell your programmes. Each partner has its own rates, credit limit and statement, and head office controls who sees which products. Partner activity feeds into the same reporting as direct sales.
Your distribution network books on your system, on your terms.
Company accounts spanning several cities, with travellers, approvers, cost centres and travel policies. Managers approve on their phones, and finance teams get one consolidated statement per period across all branches that served them. Out of policy requests are highlighted for the approver.
National corporate clients deal with one agency, not three branches.
For groups licensed to run Umrah or Hajj services, a separate module covers packages built from contracted services, group manifests and partner settlement. Official contracting, visa and permit steps stay on the ministry's Nusuk platforms, with the module recording references and status only. Ministry rules are reviewed with you each season.
Pilgrimage work follows its own rules without a separate system.
Packages for the Kingdom's growing domestic destinations, such as AlUla, the Red Sea coast, Abha and the Asir highlands, combining stays, transport and guided experiences from licensed local suppliers, sold to residents and visitors alike. Supplier licences are recorded against each experience.
You can sell the new Saudi destinations as confidently as foreign ones.
Dashboards for head office showing sales, margin, refunds and outstanding partner balances by branch, product line and channel. Branch managers see their own figures; directors see everything, with exports for finance. Alerts warn when a partner nears its credit limit. Figures refresh throughout the day.
Decisions rest on one set of numbers.
Every screen, notification and document designed in Arabic first with a full English version, including right to left layouts, Hijri and Gregorian dates and names captured in the formats airlines need. Content editors manage both versions from one dashboard.
Saudi and expatriate customers both feel the app was made for them.
Who this is for
Travel and tourism services in the Kingdom are licensed by the Ministry of Tourism under the Tourism Law, while Umrah and Hajj services fall under the Ministry of Hajj and Umrah. Many groups hold activities under both. These are the situations where a national platform pays off most. If you only run one branch with one product line, a simpler app is likely the better choice, and we will say so.
When offices in Riyadh, Jeddah, Dammam or Khobar each run slightly differently, customers notice and margins leak. A single platform with central products and branch pricing brings them into line without removing local judgement. Rollout goes city by city, starting where management can supervise closely, so problems surface in one branch rather than all of them. Branch staff keep the freedom to quote and advise; what changes is that their quotes, bookings and invoices now land in one shared record that head office can trust.
Pilot in one branch, then roll out with its lessons.
Brands selling mostly through their own app and website compete directly with global platforms. They need fast search, clear prices, local payments and excellent Arabic. Holiday booking app development here focuses on conversion and repeat purchase: saved travellers, wish lists, offers for Saudi school holidays and smooth payment on mobile. Search engine visibility and app store presence are planned alongside the build, since an app nobody finds cannot compete. Loyalty points and referral rewards can follow in a later release.
Large employers with sites across the Kingdom need policy controls, approvals and a single bill. A corporate workspace with cost centres and consolidated invoicing is often what wins and retains those accounts. We design it to sit alongside your existing ticketing tools rather than replace them on day one. Reports by department and city help clients control spending, which makes renewal conversations easier.
Integration with your booking tools is mapped in discovery.
Some Saudi groups run a leisure agency and an Umrah company side by side. We keep the two lines separate in rules, licences and reporting while sharing customer, payment and supplier records, so a family that books a summer holiday can later book Umrah with the same account. Licences, permissions and reports remain separate for each regulated activity, which keeps audits straightforward.
How we work together
National platforms rarely suit a single fixed price contract. Most clients agree a fixed scope for the pilot, then continue on a retainer or with a dedicated team for the rollout and beyond. Head office workshops can be held at our Riyadh office, while sessions with branches in other cities run by video call. Every phase has written deliverables, so you can pause between waves if priorities change. Support during peak travel periods is agreed in writing before each one.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Cross platform apps for customers and staff, a web back office for branches and head office, and APIs into payment, accounting, supplier and identity systems. Hosting location is chosen with you to fit Saudi data protection rules and the National Cybersecurity Authority's controls where they apply. Architecture is documented so your own engineers can extend it.
01Mobile
02Data and cloud
03Marketing and tracking
Compliance, payments, invoicing and branch operations as much as screens.
A Saudi travel platform must respect the Ministry of Tourism licence you hold, the Personal Data Protection Law, ZATCA e-invoicing and the rules of your payment provider, and for pilgrimage work the Ministry of Hajj and Umrah's systems. It also has to fit how your branches work. The customer app is the visible part; the platform behind it is where most of the value lies. We scope both together, so nothing that compliance needs is left to the end of the project.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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