Services · Ecommerce development · Travel agency booking sites
Codeeo delivers travel agency booking website development in Saudi Arabia for licensed agencies, tour operators and agency groups that sell trips, stays and experiences in more than one city. We build Arabic first booking sites where customers check availability, pay with mada, Apple Pay, STC Bank or an instalment plan, and receive confirmed vouchers, while head office sees every branch's bookings, payments, refunds and invoices in one back office that meets national rules on data, payments and e-invoicing.
Domestic tourism has grown fast, and customers now expect to book a weekend in AlUla or a winter break in Abha the same way they buy anything else online. Agencies that can take payment instantly, at any hour, win those bookings. Outbound demand has not slowed either, so the same platform has to sell a summer in Europe as easily as a weekend at home.
200+ companies servedFrom a first store to an ADX listed developer
What the national platform includes
Selling travel online in the Kingdom involves more regulators than most retail. Your activity is licensed by the Ministry of Tourism, and each branch needs its own licence. Online selling falls under the e-commerce law administered by the Ministry of Commerce. Customer data is governed by the Personal Data Protection Law, supervised by SDAIA. Card and wallet payments run through providers regulated by SAMA. Every invoice must follow ZATCA's Fatoora rules, and the systems that hold all this should be secured against NCA controls.
We design the booking platform so these obligations are built in rather than added later. Licence numbers and terms appear where customers need them. Consent and retention are part of the data model. Payments never touch your servers. Invoices are generated from the booking record itself. That foundation lets you add branches, products and payment methods without reopening compliance questions every time.
Trips, stays and experiences in Riyadh, Jeddah, AlUla, the Red Sea coast, Abha, the Eastern Province and abroad, managed from one catalogue. Each product carries its own availability type, pricing season and cancellation policy, and each branch can sell the whole range or only its own.
A single source of truth for every product you sell.
mada debit cards, Visa and Mastercard, Apple Pay, STC Bank (formerly STC Pay), and Tabby or Tamara instalments where they approve your products, all through a gateway operating under SAMA rules. For corporate customers, payment links and SADAD billing where your bank or gateway supports it.
Every common payment method in the Kingdom, from one checkout.
Tax invoices, simplified invoices and credit notes are generated from each payment, amendment and refund, with VAT applied correctly, then passed to your ZATCA Phase 2 compliant e-invoicing solution or ERP. Branch and cost centre codes travel with each document.
VAT reporting that reconciles with sales automatically.
Branch staff see and manage their own bookings and customers; regional managers see their region; head office sees everything. Prices, margins and promotions can be set nationally or overridden per branch, with every change recorded in an audit log.
Local flexibility without losing central control.
Deposit rules by product and season, automatic balance reminders, and refunds calculated from the product's policy and returned through the original method. Supplier penalties are recorded against each cancelled booking so margins stay accurate.
Cash collected on time and refunds without disputes.
Consent captured at the point of collection, purpose shown for every document request, encrypted storage for passports and IDs, and deletion schedules applied after travel. Customers can request a copy or deletion of their data from their account.
Personal data handled in line with SDAIA's expectations.
For agencies selling to tourists coming into the Kingdom, booking pages in English and other languages, prices displayed for reference in the visitor's currency, international card acceptance and guidance on the Saudi tourist e-visa, linking only to official sources.
Overseas visitors book and pay before they fly.
Company accounts with approvers, travel policies, agreed rates and consolidated monthly invoices. Employees book within policy, managers approve with one click, and finance teams receive a single statement per period, split by department where needed.
Business clients booking more, with less admin on both sides.
Destination, package and branch pages in Arabic and English, each with structured data and a clean URL, so you can rank for searches in every city where you have a branch. Live prices load after the content so search engines read the page in full.
Organic demand in each region, not only in your home city.
Sales, margin, refunds and outstanding balances by branch, product, channel and season, exportable to your finance system or a Power BI workspace. Management sees which cities and products are earning and where online bookings are replacing counter sales.
Decisions based on real booking data, not monthly guesses.
Who this is for
The national picture varies widely. Some agencies have a branch in every region and an old reservation system tying them together. Some are online brands with no counter at all. Others combine domestic tourism with outbound holidays and corporate travel. Good travel agency booking website design in Saudi Arabia starts by deciding which of these you are, because that decides the order in which the platform is built and rolled out. Many agencies are a mix, and the plan reflects that.
You run branches in Riyadh, Jeddah, Dammam and beyond, each licensed separately, and want one platform instead of one system per branch. We build a shared catalogue and back office with branch permissions, then roll out branch by branch so staff in each city move over when they are ready, while customers see one brand online.
Rollout order is usually decided by which branch sells most online today.
You sell mostly or only online and compete on speed, price and convenience. We focus on search, product pages, checkout conversion and payment success rates, with an admin lean enough for a small operations team and analytics that show where customers hesitate. Because there is no counter to fall back on, payment failures and slow pages cost you sales directly, so we test both continuously after launch.
You sell trips to AlUla, the Red Sea coast, Abha or desert camps, often combining a stay, a guide and an activity. We build packages with timed activities, supplier logins for local partners and refund rules for weather or permit changes, so each component is booked and paid in one go.
Activity operators should hold their own Ministry of Tourism permits where required.
Your current system works but cannot take online payments or produce Fatoora invoices cleanly. We build the booking site and new back office around it, migrate customers and bookings in stages and connect what must stay, so daily work never stops. Old booking references keep working, so customers who booked before the switch can still find and manage their trips.
How we work together
Every engagement starts with a discovery phase that fixes scope and rollout order. Larger groups often commission a full platform with a phased national rollout. Smaller agencies usually begin with one product line online and add more in monthly releases. Agencies with their own IT department can add a dedicated team from us that works inside their process. Our Riyadh office hosts discovery workshops and reviews for clients who can attend in person; for clients in Jeddah, Dammam, Makkah, Madinah or anywhere else in the Kingdom, the same sessions run by video call. Our wider team works from Dubai, Riyadh and Karachi, and you approve each stage before the next begins.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
A fast front end such as Next.js or a headless commerce setup over a booking engine designed for seats, rooms and timed slots, with APIs to your suppliers, ERP and e-invoicing solution. Hosting can sit in a cloud region inside the Kingdom, and access follows NCA cybersecurity controls. Confirmations go by email and the WhatsApp Business Platform, analytics load only after consent, and Arabic and Latin fonts are subset so pages stay quick on mobile data in every region.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
Payments, invoicing, data protection and branch operations, all tied to the booking record.
The visible site is only part of it. Behind it sit a payment layer with mada, Apple Pay and the other methods customers use, Fatoora compliant invoicing, PDPL compliant data handling, and a back office where branches manage availability, quotes, amendments and refunds. For national agencies there is also branch permissions, reporting and a rollout plan. We scope all of these together, because changing one later usually means reworking the others.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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